Atria Shaker

Offers Assisted Living and Memory Care

29 Reviews
345 Northern Boulevard, Albany, NY 12204
Call (800) 385-2527
Atria Shaker (800) 385-2527

Reviews of Atria Shaker

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Assisted Living Reviews for Atria Shaker

January 07, 2017

By Carol652813

I am a friend or relative of a current/past resident

We’ve placed my mother at The Atria Shaker. One of the reasons I chose it is it’s only 10 minutes from my house. They seem to have a very caring and kind staff and some nice activities. I know they have transportation to certain doctor appointments, and they take them on outings sometimes. My mother is doing well and seems to like it. My mother wanted the smallest unit available. She’s in a studio; it’s not too small, it’s not too large, and it’s furnished nicely. She said the food is very good. One of the things they’re known for is their food.

November 24, 2016

By Barbara601238

I visited this facility

Atria Shaker was very pleasant looking, very clean, and very fresh. They seemed to have a lot going on and got everybody involved in a lot of different activities which was nice to see. They were very thorough, very warm, and welcoming. They have kitchen areas, and they have another little area where they can have their own food if they wanted to.

November 02, 2016

By Janet802615

I visited this facility

I liked Atria Shaker. It seemed to be compatible with most of the needs of my parents. I liked the convenience of the location. The staff was very friendly. The rooms were small.

September 11, 2016

By Lisa230773

I visited this facility

We visited Atria. They were having afternoon tea and sitting around in little discussion groups. They have a theater room, they had a very large dining room, they had Bingo games, and they offered a lot of stuff we thought would be good for dad. It was really nice.

March 31, 2016

By Gary122828350

I visited this facility

I visited Atria Shaker. The guy there was very helpful and showed me around. It had both proximity and service, and had good recommendations from the people I knew in the area. The room was fine, clean, and bright.

November 07, 2015

By Maryjane367

I am a friend or relative of resident

What a wonderful place for my mom. We were so anxious with our decision of placing mom here. The staff has made it such a wonderful experience. They are kind wonderful people who care. My mom just loves Rachel the social worker, Ethel the housekeeper and Tony the building director.

October 27, 2015

By Anonymous113118950

I visited this facility

I like Atria Shaker because it was very convenient for me. I liked the way they handled us when we went there. There wasn't a lot of pressure. They offered a lot of social activities. I liked the one-bedroom studio, which we've been looking at. My friend would have a little refrigerator, a little sink, she could keep cookies in the cupboard, and it had a lovely bathroom. I liked the feel of it, and the bedroom was a little separate. It made you feel like you're in an apartment versus a room. I had lunch, and it was very good. We had chicken noodle soup, turkey sandwiches with lettuce and tomatoes, and fruits for dessert. Everything was fine. They gave us cookies and fancy stuff when we left. They will take her kitty with a fee. I saw a lot of wheelchairs and walkers, but they put a lot of emphasis on the social. However, when I walked through the place, I didn't see anybody utilizing any of it. The staff was lovely, the director was great, and the other people we talked to there were great, and also the nurse. They explained how the process goes, and they explained the finances. I saw a little bit more interaction here in Atria Shaker than in the other place.

September 29, 2015

By Carol113400150

I am a friend or relative of a resident

My friends are now living at Atria Shaker. It is very nice. We chose it because they had the largest apartment size. They had a couple of two-bedroom apartments available when we went and we were looking for something like that. My friends really wanted something that was more like a regular apartment, and that is what they got. One of the things about Atria Shaker that's nice, they also have large dining area, but it is broken up into smaller sections, so you don't feel like you're in this huge institutional place. There are different sections to it, and it is much more pleasant as a result.

July 31, 2015

By Caring109380250

I visited this facility

The staff was fine, and the rooms were OK. The carpeting was a little rundown, but everything was good. The dining room looked comfortable. If things get bad, Atria Shaker is a good place to go. They just need a facelift a little bit.

April 16, 2015

By Carrie18

I am a friend or relative of a resident

Atria Shaker is fantastic. It is clean, and it is perfect my mom. They have a regular exercise everyday, they have movie nights, they have bingo and crafts, and they have some different trips that they do, and they have shopping excursions. They have quite a lot. The menu is fantastic. She actually gets a choice at every meal. She really likes that. I would absolutely recommend this place. My mom has been there for two and a half months now.

March 25, 2015

By Gloria41

I visited this facility

I visited Atria Shaker, and the staff seemed very friendly and helpful. The director gave us a tour and was very informative. The rooms were cute little rooms. It had everything you need. It was furnished. The dining room looked good, and the menu looked great. If a person would rather have oatmeal, they make oatmeal. They had a Christmas party, and they had movies. They had a lot of activities. You could do anything you wanted. It was a nice enough area and very secure.

February 10, 2015

By Caring105931150

I visited this facility

I was very disheartened about the facility at Atria Shaker. I felt like it was just a high pressure sale, and there was nothing warm about the place. It was all just high pressure sales, and it was terrible. Some of the residents wereOK, but some of them were not very well groomed. It was all about the sales. They have a big a la carte menu of services. They told me that if I want this, then it would be additional fee. Finally I had to tell them to stop calling me. They didn't introduce me to anybody along the way. It was just the sales person, and it was awful.

Provider Response

We very much believe in the service we provide and get very excited at the possibility to help people improve their quality of life and apologize if that came across as overselling. Also, we strive to create a welcoming and warm environment and are sorry you did not get that impression during your visit. If you would like to discuss your experience in more detail or feel we can be of further service to your family, please reach out via, including “Atria Shaker” in your subject line so we may more quickly connect with you. We are here to help!

January 12, 2015

By Alexandra4

I visited this facility

Atria Shaker is good. It seems like a very well-run place. The main difference is that they are not exclusively for memory loss patients. They have assisted living and memory loss patients mixed in together. It is one of the places that we have visited with the cheeriest atmosphere. The reason might be because more people are probably here due to some physical impairment that made it necessary for them to have to go on assisted living. They were sort of a merry bunch. They have a lot of activities, and it seemed well run. There were a lot of movement, a lot of participation, and a lot of life here. That is a good thing about Atria.

March 31, 2014

By Kevin9

I visited this facility

Atria Shaker is a wonderful facility. It is new and bright with more light and more color. It's also very clean with lots of activities for the seniors to do. The whole board was full of activities. My wife and I went there on Christmas Eve just to see what the activities were, and we wanted to see what was going on.

December 26, 2013

By Caring76377950

I visited this facility

Atria Shaker was a very pleasant facility. I had an excellent tour. Their rooms were very nice. They did have lots of different activities for their residents. It was a wonderful facility, but it was just the cost issue for me.

December 24, 2013

By Caring76031450

I am a friend or relative of a resident

Atria Shaker was recommended to us by friends. Everything there is fine but there's not too much place for residents to walk around there. The staff is fine as well and for the most part, the food is very good. Their activities are good. They're mostly word games. I think they could improve on that by having more outdoor physical activities when the weather is nice.

October 16, 2013

By Debbie48

I am a friend or relative of a resident

I choose Atria because they let my mom stay with my dad despite in her condition with dementia. The staff is very friendly and cooperative. Everything is up to par. They have tons of activities to keep them occupied. They also have trips. They have an ambassadors program where they help new residents mingle with the people. I like that they have an open door policy.

October 16, 2013

By HenryLilith

I am a friend or relative of resident

My parents both lived here for awhile. Head Nurses and Executive Directors kept quitting. Depending on who was in charge, the staff and activities were wonderful. By the time we left, the Executive Director was firing every employee that was wonderful. He was a young kid promoted beyond his abilities and the entire facility suffered due to his desire to have his friends work there over the veteran excellent employees. So, overall, a wonderful place DEPENDING ON THE STAFF THERE AT THE MOMENT. They will make promises to you to get you to move in that once there, they can not keep.

Provider Response

Thank you for your review and I'm very sorry that you had a negative experience with our community previously. I am happy to say that our staffing has been very consistent over the past few years, with many department leaders and other community employees serving 5 years, and several serving 10 years or more. Our current resident services director has been with Atria for three years, and our executive director recently completed one year. Our customer satisfaction scores have been at 89-90% for the past two years. I encourage you to visit us again soon so that you can see the changes for yourself and speak with our residents. If we can answer any questions or be of further assistance, please contact us at and be sure to include the Atria community name in your subject line.

October 11, 2013

By Caring73073950

I visited this facility

Atria Shaker very nice. The rooms were big. The doorways were wider and brighter. The dining room was nice. The staff were very, very helpful. They tried everything to help me get my dad there, but he just got too bad too quickly.

October 13, 2012

By JanDones

I am a friend or relative of a resident

The staff, from what my grandmother says, are wonderful and they've been nothing but friendly around me. They are always available when they are needed and they never seem overbearing. The staff allows my grandmother to exert her full independence while providing the family with a sense of comfort, just in case.There are several reasons that Atria stands from other assisted living facilities. For one, Atria allows pets which meant my grandmother could keep her cat after the move. The facility provides transportation to seniors to and from appointments and shopping trips. Additionally, there are constant activities and outings which aid in keeping the seniors active throughout the year. There are frequent day trips provided through the facility and their transportation allows the residents access of bus trips provided by other companies. Overall, Atria is a great facility. They provide seniors with a sense of independence as they experience their golden years. My grandmother seems happy to live there and as long as she's happy, the rest of our family is too.

May 06, 2012

By yng

I visited this facility

We visited the place when were looking for a place my mom. The place was lovely, people were great but a bit expensive for my father to afford. But they like it. The quality of food is ok.
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Services and Amenities of Atria Shaker


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $2495/month
  • Memory Care Starting At: $6895/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals


  • Beauty Barber Shop
  • Computer Room
  • Resident Transportation
  • Coffee Shop
  • General Store
  • Garden And Patio
  • Resident Parking
  • Features Extra: Library

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Medication Management
  • Physical Therapy
  • Pharma


  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Wii Sports
  • Fitness Room
  • Yoga
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: Computer Class

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime


  • Low Salt
  • Vegetarian


  • English


  • Resident Capacity: 139
  • Minimum Age: 55
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Types of care

  • Walking Wheelchair Assistance
  • Meal Preparation

Training Areas

  • Memory Care Training
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About Atria Shaker

For more than 20 years, Atria Shaker has proudly served the families of Albany. With a continuing commitment to quality, the community is undergoing an extensive renovation to enhance beauty and functionality, and better serve those with memory impairment.

Once complete, residents will enjoy a host of exciting new spaces and amenities, including a movie theater, contemporary cafe and physical therapy suite. Additional enhancements include a remodeled restaurant, refreshed salon, expanded wellness center and updated common spaces.

To better serve the growing needs of those living with Alzheimer's and other forms of dementia, Atria Shaker is expanding their memory care neighborhood. Features of the thoughtfully designed space will include secure indoor and outdoor gathering areas, apartments with modern features, and activity centers for events and opportunities tailored to residents' interests.

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 185 locations in 25 states and 7 Canadian provinces. We are the residence of choice for more than 18,000 residents, and the workplace of choice for more than 13,000 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.

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Atria Shaker

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