We visited Atria Crossgate. I liked that they were very friendly. The people seemed happy and very nice. The staff and guy who took me around were friendly. It was a very friendly place, and the people seemed like they were in good spirits. I thought the kitchens were a little shabby and should probably be updated for the residents.
Atria Crossgate
Offers Assisted Living and Independent Living
10 Reviews
140 Washington Avenue Extension, Albany, NY 12203
Call
(844) 325-8230
Reviews of Atria Crossgate
Assisted Living Reviews for Atria Crossgate
April 23, 2016
I visited this facility
November 11, 2015
I am/was a resident of this facility
The staff at Atria Crossgate give me the support that I need. The people are wonderful. My room is very nice, and the dining room is fabulous. We have a chef, and the food is very good. They have movies every night and games as well. We also go shopping. I would recommend this place to anyone.
August 05, 2015
I am a friend or relative of a resident
My mother-in-law is in Atria Crossgate. I find that it is an adequate facility. I sense that the residents are kept safe, well-fed, and clean. It is not a luxurious facility. There are aspects of the building that are not as first rate as they can be largely because of the age of the facility.
There are many activities, and there seems to be very caring personnel. I think that I am satisfied. The dining room is welcoming. The food is varied. There is a chef from the Culinary Institute of America. They attempt to make the meals appealing. They seem to have many choices. The one thing that is clear is that the size of the dining room is not sufficient for the number of residents, but they do have two sittings. Indirectly, that is a good thing because I know that at many places have controversies for what time they like to eat. There are always people that are early risers who eat dinner early and go to sleep early, and there are people who feel that that is too early. So by actually having two sittings, they are probably being more accommodating to their residents' needs.
July 20, 2015
I am a friend or relative of a resident
My mom is at Atria Crossgate. It has been working out for us. They have activities every day.
May 30, 2014
I visited this facility
The Atria was my least favorite of the places I visited. It is a very old building. It has low ceilings. The rooms are really small. The paint and all the woodwork need a paint job on the inside. The air conditioners are in the windows, and they have aluminum foil around the air conditioners so the heat doesn't come in. It's a really a cob job everywhere you look. It was clean, but it was still really old. The pipes, when you go into the bathroom, might have a little rust on them.
There was one girl to show us around, and she was great, very friendly and knowledgeable. The dining room is just small, like the cafeteria, and then there are little tables there. You're right on top of the table next to you; there's no room in between the people.
Outside is nice looking. It's the inside. Some of the rooms, if you're in that part of the building, look out at the woods, which are pretty. They have deer there, and the deer do come up to the building and up to your bird feeder if you have a one. They invited us for lunch, but we went to where they were cooking. The chef was making cheese blintzes, and he was sautéing them and buttering a frying pan, which was greasy. It was not a healthy option.
Provider Response
Thank you for visiting our community. I am sorry that we did not end up being the perfect fit for you. We always appreciate feedback from our visitors as it helps us to look more closely at areas that might need improvement. Your review will be shared with the appropriate directors to ensure we are providing a quality experience for our residents and families. If you would like information on our other communities in the area, please feel free to reach out via customerservice@atriaseniorliving.com and if you include “Atria Crossgate” in your subject line, we can quickly include the right people in the correspondence. We are here to help.
May 10, 2014
I visited this facility
I liked the location, the cleanliness, and the friendliness of Atria. The rooms were very big. They were nice rooms. They had a full bath and a kitchen. The staff was kind and friendly. The dining area was clean, neat, and organized. It was a well-structured and modern building.
October 11, 2013
I am a friend or relative of a resident
We felt mother needed more socialization with people her age and that she would have some interaction other than just being at home. So, we picked Atria Crossgate on that criteria. She stayed there for four years, which indicates that we were pleased by her being there. I liked the ambiance because it was small and she did not have to go on an elevator to get to her quarters. She stayed on her own studio apartment.
The people around her were caring. The other residents were very nice and considerate. I liked the fact that it is very low key. It had a fireplace that kept lit in the wintertime which was very cozy. It is small enough that you get the feeling that people are not remote. People are familiar.
A lot of the caregivers were Indian, which was a little difficult. We were dealing with people who have heavy accents. We're not sure they understand or know the culture that well, so that was a little off putting. But that was only in the very end that we had that.
Provider Response
Thank you for your review. I'm glad to hear that you found our community to be pleasant and that your mother enjoyed her stay with us. I apologize for any cultural barriers that may have existed between the staff and the residents. I will certainly share your review with the appropriate departments to make sure that our communication with residents and families is clear so that we meet the expectations of those who choose to live with us. If we can be of any assistance to you at any time, please contact us at customerservice@atriaseniorliving.com and be sure to include the Atria community name in your subject line.
Independent Living Reviews for Atria Crossgate
August 29, 2017
I visited this facility
My father is a diabetic and has insulin every day, so it's going to be very expensive at Atria Crossgate. I was not happy that there was a $450 charge just to make sure that my mother is giving his insulin properly. The people were wonderful, and the staff was very nice. They introduced us to people and gave us a little treat when we left. The grounds were nice but not as nice as the other place we toured. It was built in the 1970s and the hallways were narrow, the ceilings weren't high, and it wasn't as bright as I would've liked it to have been especially for my father. My mother might be OK because her eyesight is better but with my father's macular degeneration, it just was not adequate, and it was very expensive. Because of their enhanced license, I'd give it a higher rating. Other than that, I wouldn't want to live there personally. They had a little cafe and a dining room. It looked OK, and everybody seemed to be happy with it. The staff was excellent, very kind, patient, and wonderful. They were all very nice, polite, and accommodating.
July 07, 2016
I visited this facility
Atria Crossgate was an older, really small community. The man who gave us a tour was very good. The place was friendly, plus the people seemed like they were in an older group. The rooms were small.
Provider Response
Hi, Mary. Thanks for visiting our community – we’re glad you enjoyed meeting our team and taking the tour! If you have additional questions or would like to speak in more detail, feel free to email me any time at customerservice@atriaseniorliving.com.
August 13, 2013
I visited this facility
Atria Crossgate was a nice place, but the price was too high. The facility was nice. However, the price as I understood was more toward assisted living and not independent living. I did not investigate too much further after I found out what the price was.
Services and Amenities of Atria Crossgate
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
General
- Respite Care
- Minimum Age: 55
- Pets: Small Pets Allowed
About Atria Crossgate
At Atria Crossgate, you'll experience luxurious country living with the perfect balance of relaxation and activity. Whether you're sitting by the community pond with friends and family or enjoying a delicious meal in our restaurant-style dining area, our caring and dedicated staff strives to meet your every need. Located in New York's state capital, Atria Crossgate is easily accessible from I-90 and the New York State Thruway.
Atria Crossgate offers the following services:
- 24-hour availability of a trained staff
- A choice of apartments
- A full-time director for events and activities
- An emergency call system in every apartment
- Anytime Cafe with complimentary snacks and beverages
- Assistance with activities of daily living
- Delicious meals served restaurant-style each day
- Medication assistance
- Scheduled local transportation
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.
Map of Atria Crossgate
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