Atria Crossgate

Offers Assisted Living and Independent Living

11 Reviews
140 Washington Avenue Extension, Albany, NY 12203
Call (800) 385-2527
Atria Crossgate (800) 385-2527

Reviews of Atria Crossgate

11 Reviews Write a review
Food
(1 Review)
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(2 Reviews)
Facility
(2 Reviews)
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Assisted Living Reviews for Atria Crossgate

May 30, 2014

By Susan77235550

I visited this facility

The Atria was my least favorite of the places I visited. It is a very old building. It has low ceilings. The rooms are really small. The paint and all the woodwork need a paint job on the inside. The air conditioners are in the windows, and they have aluminum foil around the air conditioners so the heat doesn't come in. It's a really a cob job everywhere you look. It was clean, but it was still really old. The pipes, when you go into the bathroom, might have a little rust on them. There was one girl to show us around, and she was great, very friendly and knowledgeable. The dining room is just small, like the cafeteria, and then there are little tables there. You're right on top of the table next to you; there's no room in between the people. Outside is nice looking. It's the inside. Some of the rooms, if you're in that part of the building, look out at the woods, which are pretty. They have deer there, and the deer do come up to the building and up to your bird feeder if you have a one. They invited us for lunch, but we went to where they were cooking. The chef was making cheese blintzes, and he was sautéing them and buttering a frying pan, which was greasy. It was not a healthy option.

Provider Response

Thank you for visiting our community. I am sorry that we did not end up being the perfect fit for you. We always appreciate feedback from our visitors as it helps us to look more closely at areas that might need improvement. Your review will be shared with the appropriate directors to ensure we are providing a quality experience for our residents and families. If you would like information on our other communities in the area, please feel free to reach out via customerservice@atriaseniorliving.com and if you include “Atria Crossgate” in your subject line, we can quickly include the right people in the correspondence. We are here to help.

May 10, 2014

By Jeff20

I visited this facility

I liked the location, the cleanliness, and the friendliness of Atria. The rooms were very big. They were nice rooms. They had a full bath and a kitchen. The staff was kind and friendly. The dining area was clean, neat, and organized. It was a well-structured and modern building.

October 11, 2013

By Carol67355450

I am a friend or relative of a resident

We felt mother needed more socialization with people her age and that she would have some interaction other than just being at home. So, we picked Atria Crossgate on that criteria. She stayed there for four years, which indicates that we were pleased by her being there. I liked the ambiance because it was small and she did not have to go on an elevator to get to her quarters. She stayed on her own studio apartment. The people around her were caring. The other residents were very nice and considerate. I liked the fact that it is very low key. It had a fireplace that kept lit in the wintertime which was very cozy. It is small enough that you get the feeling that people are not remote. People are familiar. A lot of the caregivers were Indian, which was a little difficult. We were dealing with people who have heavy accents. We're not sure they understand or know the culture that well, so that was a little off putting. But that was only in the very end that we had that.

Provider Response

Thank you for your review. I'm glad to hear that you found our community to be pleasant and that your mother enjoyed her stay with us. I apologize for any cultural barriers that may have existed between the staff and the residents. I will certainly share your review with the appropriate departments to make sure that our communication with residents and families is clear so that we meet the expectations of those who choose to live with us. If we can be of any assistance to you at any time, please contact us at customerservice@atriaseniorliving.com and be sure to include the Atria community name in your subject line.

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Independent Living Reviews for Atria Crossgate


Costs for Atria Crossgate

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Cost of Independent Living

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Photos of Atria Crossgate


Services and Amenities of Atria Crossgate

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Assisted Living Starting At: $4842/month
  • Independent Living Starting At: $4142/month

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Companion Suites: We Do Not Offer Companion Suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Resident Transportation
  • Garden And Patio
  • Resident Parking

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Medication Management
  • Physical Therapy

Activities

  • Fitness Room

Guest services

  • Guest Parking
  • Guests At Mealtime

Diet

  • Low Salt

Languages

  • English

General

  • Resident Capacity: 90
  • Respite Care
  • Minimum Age: 55
  • Pets: Yes

Range of services

  • Physical Therapy

About Atria Crossgate

At Atria Crossgate, you'll experience luxurious country living with the perfect balance of relaxation and activity. Whether you're sitting by the community pond with friends and family or enjoying a delicious meal in our restaurant-style dining area, our caring and dedicated staff strives to meet your every need. Located in New York's state capital, Atria Crossgate is easily accessible from I-90 and the New York State Thruway.

Atria Crossgate offers the following services:

  • 24-hour availability of a trained staff
  • A choice of apartments
  • A full-time director for events and activities
  • An emergency call system in every apartment
  • Anytime Cafe with complimentary snacks and beverages
  • Assistance with activities of daily living
  • Delicious meals served restaurant-style each day
  • Medication assistance
  • Scheduled local transportation

Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.


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Atria Crossgate


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