The Legacy at Santa Fe

Rita

I looked at The Legacy at Santa Fe. Their staff are very, very genuine. The place was clean and beautiful. It's more of an aesthetic side. It's a little bit more upscale and aristocratic, but I think that some of the decor was very flexible. They were willing to work with you with the move in, move out dates, and even change around configurations in apartments, so that was pretty neat. They were just more expensive.

Jeri Lyn Mourning

My grandfather recently moved in to the The Legacy at Santa Fe. I worked with Ruben and the team to get grandpa moved in as quickly as possible after a stay in the hospital. The team at the Legacy moved up his move in date to accommodate his hospital release. Ruben and his staff helped put all of Grandpa's furniture together and loaned us items that we needed until we were able to purchase them. We all met together to go over Grandpa's care plan so that we could decide on a placement that allowed Grandpa the most autonomy and also kept him safe and cared for. I love the staff at The Legacy! They are caring and treat the residents with respect. The residents have a large menu of programs to choose from during the week. This week I was able to join Grandpa at a concert in the music room where we sang along to familiar songs. They went on an outing and had lunch and ice cream the following day. I was waiting for grandpa to return, and it was so joyous to see him practically run through the door with such joy after his outing. The concierge, Jules is wonderful and so patient in answering all of our questions. Sonia, grandpa's nurse is very knowledgeable and empathetic. The food is wonderful, and the chef offers options if the residents want a different item. Grandpa loves the food so much they've started offering double portions! We are so grateful to the caring staff at The Legacy. I think I might move in myself :)

David

My wife was at the Legacy at Santa Fe. The service and the attention were fantastic. The management was exemplary, and the staff was very good. She was in a facility in Austin, Texas before we moved here, and the difference between the one in Austin and the one here is just light years ahead. The staff is not being changed all the time. It was very consistent. The staff was very attentive. They know the person, and they take care of their needs. Everything was just outstanding. She was in a studio. There was a bedroom and a bathroom. There was excellent cabinet space. She was in memory care, so they didn't have a lot of amenities. The outdoor area was adequate. The safety was very good. It's all behind locked doors. They had transportation, but it wasn't utilized by the memory care people. They had memory care and assisted living.

ReviewerVT061720231

My mom is at The Legacy at Santa Fe. They have both assisted living and memory care. The people are nice. Every time that I visited my mother, it was always clean. It smells clean, her room smells clean. And even on the memory care side, it smells clean. You can walk into some places, and it doesn't smell good as you're dealing with incontinence and things that. The staff is nice, very friendly, and they're good with the residents. It's newer and it's very fancy. They do things with the residents. They have a piano player come in sometimes; they've got a piano there. They also have different activities. One time they took them down to the balloon fiesta and they also have a doctor that they bring in to do physicals or whatever you need. They also provide salon services. They don't have a salon there, but they bring somebody in. They are just the nicest people. The only reason I'm looking at my options is because when we got in there, we got a fantastic deal. A couple of years ago they were doing an all-included $3095 a month. And given the level of care my mom needed then, you can't touch that today. Now three hots and a cot are $4500. So, we had that for two years. But then she finally needed to go into memory care and it's $6800 a month. It is still all-included, and everything considered, that's not bad. The only thing I found close to it was a place near where we live right now, but we visited there twice, and it did not smell very good. And the staff just seemed like they didn't care. But Legacy has nice people. The memory care area is like a T-shaped area. The rooms are all private like they were in the other areas. The only difference between memory care and assisted living is that, of course, it's lockdown. At both ends of the doors that go in and out, they have a wallpaper that looks like a forest, so you don't even know the door is there. They have an outside area, which is the courtyard they go to. They have a little kitchen, and a shop right there. There's always somebody, usually two or three people there at least, for about 18 rooms, and all the rooms are now filled. We haven't eaten there but the food smells and looks good. I've joined my mom for coffee, and I've had the coffee there. It's all in good condition. Everything's clean. They have activities but my mom is not outgoing, so she didn't participate in anything. But one of the residents does drawings and paintings, and he gave those as a gift one year to everybody. I've been pleased with them but it's starting to become cost prohibitive.

Ray

The Legacy at Santa Fe was beautiful. The rooms had a huge bathroom and a lot more closet space. They had a very good way of knowing where the people are. They give you a watch that serves as your key entrance to your room and if you need some help, you just touch that button and they know exactly where you're at. They respond almost immediately. They have very good control over who comes and enters the building. So you can't leave the building without them knowing who's going out of the building. The only thing I didn't like was its location in Santa Fe. It was too far out of town for me. It's about ten miles from Middletown. The good thing about them though was not only do they do the laundry for your towels and sheets, but they do your laundry as well. They take people for an excursion every Wednesday and they also provide a ten-mile radius for transportation to doctor appointments or groceries. The staff was fantastic. Even though I have not selected them, they still call me, invite me to go to lunch, or just find out how I'm doing. They just can't do enough for you. I had a meal there and it was nutritious and good food.

James

I toured The Legacy at Santa Fe. It was one of our top choices. We had lunch there. We met a number of the staff. We met the chef, the nurse, and the director of memory care. The people that we met obviously view this as a life career. The service was fantastic. The rooms were looking totally comfortable, with a very light and airy feeling. It was four years old, but it was beautiful. We give it 5 stars.