Voorhees Center

My friend was at Voorhees Center and it was terrible. I would not recommend this place to anybody. She was in a shared room with another resident who was in worse shape than she was. They had a room where they put all the residents and nobody supervised them.

I liked the dementia unit in Voorhees Center. It has small section where they can do a lot of activities. She can do a lot of walking, they do cooking, they do folding of towels and they have little parties. They do a lot of things with them and they're always busy with them all day long. When I stop in, she's always happy. I like it there a lot for her. The people working there are very nice. Their food is okay, they eat back in the lock down dementia unit which is very clean. She shares a room with someone else but they're never in their room and she doesn't even know where her room is. She's always having activities, having meals and walking. I think this is the best place for her.

The facility is understaffed and the staff that they have, aside from two particular nurses, seem poorly qualified to attend to the needs of the elderly. It was a sad place for me to visit. I estimate that they had close to 100 beds per floor with just a few nurses or aides floating about. For the residents that could get around, I suppose the place was what they made of it. But in the case of my mother, if she wasn't pressing her call button, then there was little or no attention being shown her. Many times when I would visit, I would see that she hadn't been looked after that day (or more). We found her sick and lethargic more than a few times and had to ask why this wasn't being addressed. Also, I think the outside medical / doctor's office in charge of seeing her on a regular basis was poor. The food was awful. It certainly wasn't anything I would have ate. However, the facility was overall fairly clean, and I suppose they kept my mother and her clothes fairly clean. The facility recently changed hands, and they did spruce it up with new paint and flooring. However, it's the care that matters, and there just aren't enough employees on the floor to take care of the residents' needs. To their credit, they have a couple of nurses on my mom's floor that are very nice and remained employed there for at least the past two years. But when they weren't working (i.e, weekends, nights, or holidays) or assigned to her floor, I don't think she was looked after at a reasonable level. It certainly is not a place I would recommend.