My relative has been a resident of this facility for many years. While I have not witnessed outright abuse, there has been indications of neglect. Residents who cannot go to the bathroom on their own are often left to sit in their soiled diaper for over 12-14 hours. I understand staff is often not available, especially on weekends, but excuses run thin when you witness your loved one in discomfort. Aides also leave residents hanging by themselves in a hoyer lift, and frequently snap at the residents. Again, this frustration is understandable when the staff-to-patient ratio is disproportionate, but even if an aide doesn't like their job they're still paid to be professional.Cleanliness is another factor. While most nursing homes have an odor about them, the smell in the hallways is often unbearable. The facility does try to meet dietary requirements, but only to a certain extent. They'll match preferences, such as not giving fruit to those who dislike it or offering lactose-free milk, but everything is either laden with salt or too dry to be considered food. One may argue it's a large facility so not everyone's needs will be met, but put yourself in the person's position: if you had to eat such food every day the rest of your life, how long would it be until you stopped eating?The one and only bright spot is the nursing home's physical therapy department. It may be due to the fact the facility also has a sub-acute unit that serves patients recovering from illness and injury from the nearby hospital, but the physical and occupational therapists are always cheerful and knowledgeable. They take their time with each patient, making them feel special and encouraging them every step of the way. If my relative wasn't going to be here long, I would definitely recommend Morris Hills for a SHORT TERM STAY ONLY for this reason alone.This is one of the few facilities in Morris County, New Jersey that accepts Medicaid patients. Unfortunately, it lives up to the stereotype of state-assisted centers where there is little care and even less attention given to the people who need it most.