Kindred Transitional Care and Rehabilitation - Greenbriar
55 Harris Road, Nashua, NH 03062
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Reviews of Kindred Transitional Care and Rehabilitation - Greenbriar in Nashua, New Hampshire
2.38
(18 reviews)
Facility
2.0
Staff
2.7
Food
3.3
Activities
2.0
Value
2.3
samiedj
1
|
August 18, 2020
The rooms are dirty. The equipment is very up to date for 1950. The beds are very uncomfortable. When I arrived I needed to use the bathroom. First the light bulb had blown out. Second. Someone had used the toilet and it had not been flushed. The nurses are terribly under staffed. I was there for 5 days. I was suppose to receive physical therapy twice a day. I received it 2 times total. The food is edible. That’s the best I can say about it. I needed an air mattress on the bed as the workings of the mechanical bed were pressing on my surgery. They found one. It was an old air mattress with a motor to blow it up and the motor had to run constantly. Loud enough that I couldn’t sleep at night. Please stay far far away from this place.
thunderbuddy
4
|
April 6, 2019
Clean facility, professional staff. Affordable option for adequate care.
bcj2514
1
|
December 26, 2017
my father lived in this facility for a few months. on multiple occasions he was hospitalized due to infections, lack of assistance in part of those who work there, etc. they not once called my mother or i to tell us he was hospitalized. he had blood transfusions without us being told, he was sent to hospitals without his cell phone and without any of his clothing without us even being told. many times he hit his button calling a nurse because he had to go to the bathroom, but unfortunately the “care takers” do not show up for minutes after the button is hit so he had to do it himself. 2 times that he had to help himself, he unfortunately fell and hurt himself. one of these times he ripped his drainage tube out of his recently amputated leg and was driven to the hospital for surgery without our awareness. just a few days ago he had a stroke and was rushed to the hospital due to too much potassium and lost his memory. he cannot speak or move and does not remember his family or friends. he cannot even eat by himself. we were not called not even once to learn that he had a stroke. we found out days after, from a family friend who unfortunately went to visit him and learned he was hospitalized. his brain is bleeding. the people at this facility don’t care. the food is terrible. residents are mistreated and not cared for properly. my father is unable to do anything, his wellness has declined. not to mention that the rooms are incredibly dirty and frankly unlivable. do not send your loved ones here if you truly care about them.
onewhowontreturn
1
|
August 17, 2017
this facility needs to be on the radar of the state, nursing review board for compentecy, under staffed, dirty, md refusal for services, medication mismanagement, 45 min on average for staff response. I wouldn't send my dog here!
Provider Response
the bookworm
1
|
July 2, 2017
My mother was at Kindred/Greenbriar for about 2 months and in that time she got progressively worse. There wasn't enough nursing staff and what staff was there, about half didn't care about the patients and a handful actively talked about "problem patients" in the hearing of other patients. One wing was closed because of the lack of nursing staff. Her therapy sessions would be cut short; she'd go for a 30 minute session and only get 15 minutes or go for an hour session and only get 40 minutes. The food was horrible; the chicken and fish was often served dry, potatoes would be raw, pork would be over cooked, or the food would be served cold. She would often be left without a call button; once she was on the commode for 40 min without a call button. It would take the nursing staff 20+ minutes to answer her call light when she did have her button. And she was sent home with a prescription (antibiotic, liquid form) that couldn't be immediately filled; the earliest any local pharmacy could do was 2 days later. Do not go to Greenbriar, they are not the same facility they were 5 years ago.
Provider Response
place needs shut down
1
|
March 9, 2017
The administration part of Greenbriar is awful they never returned your phone calls Pay It Forward gets misplaced or lost they're always too busy we'll get back to you and never do the whole place needs revamp from the top level down they're out to make money not patients needs worst place I've ever been at
Provider Response
Hello, I appreciate you sharing your concerns with us, we take them very seriously. I've passed along your review to our district administration for follow up and I would like the opportunity to discuss your concerns directly. Our goal is to respond to you within 48 hours. Please send your contact information to experience@kindred.com Providing your contact information will help expedite our communication and protect your privacy. As an alternative, you may call our anonymous compliance hotline at 1-800-359-7412 to report your concerns. Thank you, Joy S, Manager, Kindred Healthcare
What you can do with Caring
Medicare
Health
3.0
Overall
3.0
Quality
2.0
Staff
2.0
About Kindred Transitional Care and Rehabilitation - Greenbriar in Nashua, New Hampshire
We provide specialized short-term rehabilitation, bridging the gap between hospital and home, as well as long-term care in a safe, compassionate environment that fosters independence and dignity.
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