Park Place Assisted Living Reno, NV

Offers Assisted Living

24 Reviews

$$$

2305 Ives Court

Reno

89503

Park Place Assisted Living

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4.0 24

Hyer 2020-12-29 It’s taken me a couple months to be able to write this review. I try to keep things positive however I would feel guilty not expressing my concerns about the quality of care being provided. My mother lived at Park Place Assisted Living for a couple years and things were great in the beginning but once COVID-19 hit everything changed. Park Place became more like a prison and less like a happy home. My mother felt so isolated, lonely and depressed and was starting to give up on life. It was heartbreaking. After they cut the hours of the staff the quality of the food got so bad I was having to drop off groceries for her at the front gate. I wouldn’t recommend moving anyone into Park Place Assisted Living until they make changes and start caring about the residents. In the end they didn’t care about my mother. All they cared about was making money. I am a friend or relative of a current/past resident

5 1 1

Carmel 2020-12-15 I did an in-person tour of Park Place Assisted Living. I thought it was terrific. My hesitation was that it did not have memory care. The staff seemed very positive and very professional. I saw a couple of the rooms, they were very small, and so for an elderly person that is gonna mingle and interact I think that's fine, but someone who's gonna be in their room a whole lot like my mother, I think it seemed a little bit small there. There were outdoor gathering places for events like music, and there was an indoor recreation room. I was told about a musical performance that was held outside. I'm sure they had more. We didn't really talk about it. They have like little satellite areas, everything is on the ground floor, but there are different buildings which were nice, and it was very clean. I visited this facility

5 5 1

DR 2020-11-08 My mother has been at Park Place Assisted Living for a very short time, but they have been extremely helpful. They're enthusiastic about what they do, and they've gone over the top to help us settle in and make sure that she has everything she needs. There are options, and there are events and activities that are suitable for everyone. She has to be quarantined for 14 days right now. As soon as that's done, hopefully, she'll integrate well into that, but they're very helpful, very warm, and welcoming. The administrator has been very helpful and appreciative and just making sure that we have everything we need for her to integrate, and going over the regulations. The nurse is awesome. We also got to meet the maintenance guy. The facility is beautiful, everything is clean and neat, the grounds are great, and the courtyard is awesome. The calendar of activities looked great, they have weekly and daily stuff, and special events monthly. I think it's gonna be fantastic. I am a friend or relative of a current/past resident

5 4 1

Mileen 2019-02-25 I have been a resident here at P.P. For 3 yeas. I absolutely love it I highly recommend it for anyone that is looking for good place to live. The staff is always very kind considerate loving the food is delightful and the activities are wonderful and therapy dogs are the best . I’m so very thankful I live here. I highly recommend this facility. I am/was a resident of this facility

5 5 1

Darla 2018-08-30 I loved Park Place Assisted Living and I didn't see anything wrong with it. It's just far from me personally. The staff was great, but the building was a little run-down because it's been there for a long time. However, I loved the idea that its three separate large homes, and they have ten residents per home. So it's like they're living in a home and not in a facility. I'm impressed with the place based on my visit. Each house had its own manager, caregiver, and personnel giving medication. The staff member I met was very nice and loves her patients; she's very caring. The only thing is the carpet needs to be changed in some rooms, the paint needs to be touched up, and the bathrooms need to be updated. I visited this facility

5 3 1

M.C. 2018-02-11 Park Place was much smaller with a community room, and every building had a dining room. There were so many wheelchairs for a group of six people living in a house. I visited this facility

5 4 1

Reviewer 2017-11-30 The apartments at Park Place Assisted Living were efficient, they were small. The staff was good. They have limited activities like arts and crafts, exercises, and outings. It has a different style. There are independent houses all around. I visited this facility

5 3 1

Nancy 2017-09-12 We had a very nice visit at Park Place. Everyone was very helpful. It was a nice community that did not seem to fit what my mother needed. They showed us everything, like their barbecue area, their outdoor area, and their community center. I did not like that the food was not cooked there. It was cooked in another house and brought to each of the houses in a big warmer. I didn't like that the tables were covered with plastic. It helps keep everything clean, but it looked a little tacky. The rooms were smaller than the other places we looked at, and it would've really been much harder for her to get around. The staff was excellent. I visited this facility

5 4 1

labarr 2017-02-10 My siblings and I are so glad that we found Park Place for our mother, who needed a higher level of care after breaking her hip. The staff takes such good care of her, and she feels at home and well taken care of. Her room is beautiful and filled with light. She also said she really likes the food. They also do an amazing job of coordinating care for doctors appointments and medications and such. We are all very grateful that we can rest assured that she is in such good hands. I am a friend or relative of a current/past resident

5 5 1

Joseph857702 2016-11-30 My cousin was in Park Place, and it was a really good experience. She had a studio, and it was good. The staff was very good. They had arts, they had transportation to functions in town, and they also had a stylist that would come in. The food was really good from what I heard, and it was most reasonably priced. I am a friend or relative of a current/past resident

5 5 1

Joe235031 2016-11-28 Park Place is a beautiful community. It is some place that I would very much like to move one of my clients into. There are individual units. There’s both assisted and independent living. It’s really very nice. I was very impressed. The rooms are not huge, but they’re very nice. There are lots of activities for the residents. I was very impressed overall by that. There’s quite a few activities and things of that nature. It was all very impressive. I visited this facility

5 5 1

Stefany411053 2016-11-28 My least favorite was Park Place. It was more designed to be like a home environment, so there are different homes on the property. You might have anywhere from 5 to 7 people living in the home. They have their own room, and then they share a common area and a common eating area. Some people get overwhelmed with bigger situations. My mom’s personality is that it is too close to quarters with people she may or may not like, and she doesn’t want to live with 5 other people. It is just not her personality. The eating area looked worn down like the table was covered with thick plastic stuff. It doesn’t have a very good look to it. What I did like about Park Place was they know their stuff. I sat there and talked to them for probably an hour and we discussed everything that my mom has been going through. They just seemed to have a really good handle on how to work with elderly people especially if the elderly person is difficult or they’re experiencing major depression or they’re hard to get along with – They really seemed to know their stuff. As far as the physical look and everything, it wasn’t that grand, but I think they could still take care of people pretty well. I visited this facility

5 3 1

Laura Q. 2016-11-14 I cannot give Park Place Assisted Living a very good recommendation. It was extremely dark, the rooms were so small, and we were not impressed at all. We all met one of the staff members, and she was very nice, but the entire setup did not lend itself well to group activities, and it had narrow, dark hallways. I visited this facility

5 2 1

Anonymous014175 2016-11-13 I like Park Place Assisted Living, but I don't like the idea that if they want to go to recreation, they have to go outside. I don't think that's particularly smart for old people. But one of the things I do like is they are willing to take people short-term -- like for a week at a time. I am a friend or relative of a current/past resident

5 4 1

Sharon405174 2016-09-01 I have my sister in Park Place, and I love it. It’s wonderful. They have all kinds of activities. They get really good meals. The staff is very friendly, very helpful, and love their jobs. I am a friend or relative of a resident

5 5 1

Barbara116253 2016-08-23 I like Park Place Assisted Living because of its home-like setting. There are private rooms on each side of this house that are pretty sizable and have room for a bed and my mom's chair. She has a big bay window, so she can look outside and see people move around. The food is not that wonderful. They don’t have a chef on-duty right now, so the people that are doing the cooking arent't that knowledgeable about special diets. I am a friend or relative of a resident

5 4 1

Laura824678 2016-06-21 Our tour of Park Place was very good. It was very nice and clean, and they had the right ratio of staff to the residents. It seemed like a good place. They said there were several activities for them to do every day, and sometimes they’d go on tours. I visited this facility

5 4 1

Mark844677 2016-06-10 I placed my mom in Park Place about three weeks ago. It seems to be working out quite well. It's too early to tell conclusively, but so far, we're pleased. The staff is very friendly and knowledgeable. It has been a good experience. The rooms and apartments are fine and adequate. The food seems to be fine. The dining area is clean and nice. I am a friend or relative of a resident

5 4 1

memere90 2016-04-26 It was a difficult decision having to move my 88 year old mother into an assisted living facility. Her dementia had gotten so bad it was no longer safe for her to be at home alone and the cost of 24/7 in-home care was more than we could afford. I did extensive research and toured many different assisted living facilities in the Reno area and decided on Park Place. I knew mom could easily find the dining area, would enjoy sitting on the porch enjoying the beautiful landscaping and taking short walks. However, most importantly I knew she would be safe. After a year at Park Place, mom became ill and was put on hospice care. I am grateful she was able to stay at Park Place during this time. It is not easy losing your mother and since my siblings lived out of town, the staff at Park Place became my extended family during this difficult time. The Executive Director of Park Place was kind enough to play the guitar and sing to mom while she was in a coma, hoping she could hear the music. I will never forget the kindness shown to me by the staff at Park Place but more importantly the loving and compassionate care mom received while she was there. I visited this facility

5 5 1

Anonymous114827050 2015-10-28 My great-aunt is at Park Place. I think half of the staff goes there because of their paycheck, and the other half really love their job and do an outstanding job. The room is adequate. Any needs that my great-aunt has as far as a hospital bed or a different type of chair, they have been really good at helping me facilitate that and make it happen. I've been pleased with that. My aunt likes the food. It seems to be fine. I would recommend this facility to others. I am a friend or relative of a resident

5 4 1

Caring112787750 2015-09-30 The staff seemed extremely energetic and interested at Park Place. It’s divided into smaller housing units which can be distinguished from the other one. It’s a little different concept from larger size communities. The dining area is different for each unit. I was impressed with the energy of the activities people. I visited this facility

5 4 1

Caring111863350 2015-08-13 I visited Park Place Assisted Living, and it seemed fine. The rooms looked comfortable. The staff who accommodated me seemed friendly and knowledgeable. I visited this facility

5 3 1

Dani1 2013-12-26 My dad is in Park Place. This is a well kept and clean place. It also has a positive environment. It is nice because it is not one big cottage; there are five small houses. The staff is very kind and polite. They took care of my dad through a cataract surgery and that was very helpful. They provide three meals a day plus a snack. They also provide transportation to and from doctor's appointments. As far as activities, they do field trips and they would take them out to lunches, senior center, etc. I am a friend or relative of a resident

5 4 1

Tammy6 2013-10-28 I did place my dad in an assisted living facility at Park Place. They have a great staff. What I have seen when I went there, I really liked. I've eaten there and I think their food is fine. Overall, we're happy with this facility. My dad's stay there seems to be going well. I am a friend or relative of a resident

5 5 1

2305 Ives Court, Reno, NV 89503

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Park Place Assisted Living (775) 746-1188

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Reviews of Park Place Assisted Living

24 Reviews Write a review

Food

(3 Reviews)

Staff

(7 Reviews)

Facility

(7 Reviews)

Activities

(3 Reviews)

Value

(3 Reviews)

Assisted Living Reviews for Park Place Assisted Living

December 29, 2020

By Hyer

I am a friend or relative of a current/past resident

It’s taken me a couple months to be able to write this review. I try to keep things positive however I would feel guilty not expressing my concerns about the quality of care being provided. My mother lived at Park Place Assisted Living for a couple years and things were great in the beginning but once COVID-19 hit everything changed. Park Place became more like a prison and less like a happy home. My mother felt so isolated, lonely and depressed and was starting to give up on life. It was heartbreaking. After they cut the hours of the staff the quality of the food got so bad I was having to drop off groceries for her at the front gate. I wouldn’t recommend moving anyone into Park Place Assisted Living until they make changes and start caring about the residents. In the end they didn’t care about my mother. All they cared about was making money.

Provider Response

We at Park Place miss the pre COVID days as well when we took our Blue House ladies on weekly lunch outings. How fortunate your mom was to be able to advance to an Independent Living Facility that is not regulated with state mandates. That being said as a Tier 1 Long Term Care Facility we are fast tracking the available vaccine programs and have our Silver Team staff already vaccinated. On January 21st we will have an onsite clinic through CVS at Park Place for all in house residents and those with deposits to move in before February. Thank you for your feedback. We are truly excited to return to care routines before COVID that resulted in a National Bronze Quality Award 2020 through AHCA/NCAL. Jeanne Bishop-Parise, HSE#3 NV

December 15, 2020

By Carmel

I visited this facility

I did an in-person tour of Park Place Assisted Living. I thought it was terrific. My hesitation was that it did not have memory care. The staff seemed very positive and very professional. I saw a couple of the rooms, they were very small, and so for an elderly person that is gonna mingle and interact I think that's fine, but someone who's gonna be in their room a whole lot like my mother, I think it seemed a little bit small there. There were outdoor gathering places for events like music, and there was an indoor recreation room. I was told about a musical performance that was held outside. I'm sure they had more. We didn't really talk about it. They have like little satellite areas, everything is on the ground floor, but there are different buildings which were nice, and it was very clean.

November 08, 2020

By DR

I am a friend or relative of a current/past resident

My mother has been at Park Place Assisted Living for a very short time, but they have been extremely helpful. They're enthusiastic about what they do, and they've gone over the top to help us settle in and make sure that she has everything she needs. There are options, and there are events and activities that are suitable for everyone. She has to be quarantined for 14 days right now. As soon as that's done, hopefully, she'll integrate well into that, but they're very helpful, very warm, and welcoming. The administrator has been very helpful and appreciative and just making sure that we have everything we need for her to integrate, and going over the regulations. The nurse is awesome. We also got to meet the maintenance guy. The facility is beautiful, everything is clean and neat, the grounds are great, and the courtyard is awesome. The calendar of activities looked great, they have weekly and daily stuff, and special events monthly. I think it's gonna be fantastic.

February 25, 2019

By Mileen

I am/was a resident of this facility

I have been a resident here at P.P. For 3 yeas. I absolutely love it I highly recommend it for anyone that is looking for good place to live. The staff is always very kind considerate loving the food is delightful and the activities are wonderful and therapy dogs are the best . I’m so very thankful I live here. I highly recommend this facility.

Provider Response

Thank you Mileen for taking the time to share your experience. We love having you and "Georgia Girl". Jeanne Bishop-Parise, ED

August 30, 2018

By Darla

I visited this facility

I loved Park Place Assisted Living and I didn't see anything wrong with it. It's just far from me personally. The staff was great, but the building was a little run-down because it's been there for a long time. However, I loved the idea that its three separate large homes, and they have ten residents per home. So it's like they're living in a home and not in a facility. I'm impressed with the place based on my visit. Each house had its own manager, caregiver, and personnel giving medication. The staff member I met was very nice and loves her patients; she's very caring. The only thing is the carpet needs to be changed in some rooms, the paint needs to be touched up, and the bathrooms need to be updated.

February 11, 2018

By M.C.

I visited this facility

Park Place was much smaller with a community room, and every building had a dining room. There were so many wheelchairs for a group of six people living in a house.

November 30, 2017

By Reviewer

I visited this facility

The apartments at Park Place Assisted Living were efficient, they were small. The staff was good. They have limited activities like arts and crafts, exercises, and outings. It has a different style. There are independent houses all around.

September 12, 2017

By Nancy

I visited this facility

We had a very nice visit at Park Place. Everyone was very helpful. It was a nice community that did not seem to fit what my mother needed. They showed us everything, like their barbecue area, their outdoor area, and their community center. I did not like that the food was not cooked there. It was cooked in another house and brought to each of the houses in a big warmer. I didn't like that the tables were covered with plastic. It helps keep everything clean, but it looked a little tacky. The rooms were smaller than the other places we looked at, and it would've really been much harder for her to get around. The staff was excellent.

February 10, 2017

By labarr

I am a friend or relative of a current/past resident

My siblings and I are so glad that we found Park Place for our mother, who needed a higher level of care after breaking her hip. The staff takes such good care of her, and she feels at home and well taken care of. Her room is beautiful and filled with light. She also said she really likes the food. They also do an amazing job of coordinating care for doctors appointments and medications and such. We are all very grateful that we can rest assured that she is in such good hands.

November 30, 2016

By Joseph857702

I am a friend or relative of a current/past resident

My cousin was in Park Place, and it was a really good experience. She had a studio, and it was good. The staff was very good. They had arts, they had transportation to functions in town, and they also had a stylist that would come in. The food was really good from what I heard, and it was most reasonably priced.

November 28, 2016

By Joe235031

I visited this facility

Park Place is a beautiful community. It is some place that I would very much like to move one of my clients into. There are individual units. There’s both assisted and independent living. It’s really very nice. I was very impressed. The rooms are not huge, but they’re very nice. There are lots of activities for the residents. I was very impressed overall by that. There’s quite a few activities and things of that nature. It was all very impressive.

November 28, 2016

By Stefany411053

I visited this facility

My least favorite was Park Place. It was more designed to be like a home environment, so there are different homes on the property. You might have anywhere from 5 to 7 people living in the home. They have their own room, and then they share a common area and a common eating area. Some people get overwhelmed with bigger situations. My mom’s personality is that it is too close to quarters with people she may or may not like, and she doesn’t want to live with 5 other people. It is just not her personality. The eating area looked worn down like the table was covered with thick plastic stuff. It doesn’t have a very good look to it. What I did like about Park Place was they know their stuff. I sat there and talked to them for probably an hour and we discussed everything that my mom has been going through. They just seemed to have a really good handle on how to work with elderly people especially if the elderly person is difficult or they’re experiencing major depression or they’re hard to get along with – They really seemed to know their stuff. As far as the physical look and everything, it wasn’t that grand, but I think they could still take care of people pretty well.

November 14, 2016

By Laura Q.

I visited this facility

I cannot give Park Place Assisted Living a very good recommendation. It was extremely dark, the rooms were so small, and we were not impressed at all. We all met one of the staff members, and she was very nice, but the entire setup did not lend itself well to group activities, and it had narrow, dark hallways.

Provider Response

Laura, we regret that your visit was not what you were looking for. Park Place is not a large, institutional community setting, but instead offers a unique gated neighborhood of senior care cottages each designed for 12 with smaller hallways to navigate when one is a fall risk, or has declining memory, strength or vision. Adjoining suites are available and the views from each room of the mountains, Reno City Lights, or park-like setting are amazing. Our resident-centered home-style care with small group activities and personalized live music in room for those we serve with our two license endorsements resulted in Park Place receiving the inaugural Gold Award through the Perry Foundation for Quality Care in Assisted Living. Please feel free to contact me directly should your desire for a larger group setting change.

November 13, 2016

By Anonymous014175

I am a friend or relative of a current/past resident

I like Park Place Assisted Living, but I don't like the idea that if they want to go to recreation, they have to go outside. I don't think that's particularly smart for old people. But one of the things I do like is they are willing to take people short-term -- like for a week at a time.

September 01, 2016

By Sharon405174

I am a friend or relative of a resident

I have my sister in Park Place, and I love it. It’s wonderful. They have all kinds of activities. They get really good meals. The staff is very friendly, very helpful, and love their jobs.

August 23, 2016

By Barbara116253

I am a friend or relative of a resident

I like Park Place Assisted Living because of its home-like setting. There are private rooms on each side of this house that are pretty sizable and have room for a bed and my mom's chair. She has a big bay window, so she can look outside and see people move around. The food is not that wonderful. They don’t have a chef on-duty right now, so the people that are doing the cooking arent't that knowledgeable about special diets.

June 21, 2016

By Laura824678

I visited this facility

Our tour of Park Place was very good. It was very nice and clean, and they had the right ratio of staff to the residents. It seemed like a good place. They said there were several activities for them to do every day, and sometimes they’d go on tours.

June 10, 2016

By Mark844677

I am a friend or relative of a resident

I placed my mom in Park Place about three weeks ago. It seems to be working out quite well. It's too early to tell conclusively, but so far, we're pleased. The staff is very friendly and knowledgeable. It has been a good experience. The rooms and apartments are fine and adequate. The food seems to be fine. The dining area is clean and nice.

April 26, 2016

By memere90

I visited this facility

It was a difficult decision having to move my 88 year old mother into an assisted living facility. Her dementia had gotten so bad it was no longer safe for her to be at home alone and the cost of 24/7 in-home care was more than we could afford. I did extensive research and toured many different assisted living facilities in the Reno area and decided on Park Place. I knew mom could easily find the dining area, would enjoy sitting on the porch enjoying the beautiful landscaping and taking short walks. However, most importantly I knew she would be safe. After a year at Park Place, mom became ill and was put on hospice care. I am grateful she was able to stay at Park Place during this time. It is not easy losing your mother and since my siblings lived out of town, the staff at Park Place became my extended family during this difficult time. The Executive Director of Park Place was kind enough to play the guitar and sing to mom while she was in a coma, hoping she could hear the music. I will never forget the kindness shown to me by the staff at Park Place but more importantly the loving and compassionate care mom received while she was there.

October 28, 2015

By Anonymous114827050

I am a friend or relative of a resident

My great-aunt is at Park Place. I think half of the staff goes there because of their paycheck, and the other half really love their job and do an outstanding job. The room is adequate. Any needs that my great-aunt has as far as a hospital bed or a different type of chair, they have been really good at helping me facilitate that and make it happen. I've been pleased with that. My aunt likes the food. It seems to be fine. I would recommend this facility to others.

September 30, 2015

By Caring112787750

I visited this facility

The staff seemed extremely energetic and interested at Park Place. It’s divided into smaller housing units which can be distinguished from the other one. It’s a little different concept from larger size communities. The dining area is different for each unit. I was impressed with the energy of the activities people.

August 13, 2015

By Caring111863350

I visited this facility

I visited Park Place Assisted Living, and it seemed fine. The rooms looked comfortable. The staff who accommodated me seemed friendly and knowledgeable.

Provider Response

Thank you for feedback about your recent tour. I am surprised that you did not have the usual amazing personalized experience when you entered our unique gated community of 5 senior care homes. Most of our staff that make themselves available for nonscheduled tours have cared for their own family members both in Park Place for short/long term stays or else at home with support of our health and hospice partners. We are all like extended family. Leaders round the clock in all departments have 8-10+ years experience at Park Place. I hope that you may re-visit us in the future, but in the meantime, thank you for helping us to improve our future customer tours with your comments. Jeanne Bishop-Parise, ED Park Place Assisted Living

December 26, 2013

By Dani1

I am a friend or relative of a resident

My dad is in Park Place. This is a well kept and clean place. It also has a positive environment. It is nice because it is not one big cottage; there are five small houses. The staff is very kind and polite. They took care of my dad through a cataract surgery and that was very helpful. They provide three meals a day plus a snack. They also provide transportation to and from doctor's appointments. As far as activities, they do field trips and they would take them out to lunches, senior center, etc.

October 28, 2013

By Tammy6

I am a friend or relative of a resident

I did place my dad in an assisted living facility at Park Place. They have a great staff. What I have seen when I went there, I really liked. I've eaten there and I think their food is fine. Overall, we're happy with this facility. My dad's stay there seems to be going well.

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Costs

All Inclusive Rent
Fee Structure Extra: Community Fee: $1599
Assisted Living Starting At: $3995/month

Room and housing options

Companion Suites: We Do Not Offer Companion Suites.
Studio Apartments

General

Resident Capacity: 60
Pets: Small Pets Allowed.

Licenses

State Licenses: NVN333AGC

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About Park Place Assisted Living

parkplaceassistedliving.net

Each of the cottages at Park Place is a spacious and inviting home designed specifically for twelve seniors with common areas for dining. Fireplace living rooms and large screen TV day room are ideal for socializing and small group activities. Each resident has his or her own private bedroom with a private bathroom and shower. Each room has a cable TV connection and hook-up for private phone line. For safety, each room has two assistance call buttons. The community is WI FI throughout. Park Place has its own professional chef and staff, who prepare meals in a licensed commercial kitchen on site serving family style to each home. Best of all, Park Place residents enjoy a delicious variety of dining options at every meal and healthy snacks.

Park Place Features:

Family Style Dining in each home
Lovely Outdoor Areas and Walking paths
Private Rooms with individual shower and bathroom
Amazing views of the city lights and surrounding mountains
WI FI throughout
Gated neighborhood of senior care homes with keypad entry
Fun kid friendly events throughout the year: Trick or Treat, Easter Egg Hunt, Cookie Decorating, and more

We provide medication management and assistance with bathing and daily living activities. Our person-centered care anticipates wellness and comfort while validating seniors.

Laundry is done in the convenience of each home with housekeeping services. Transportation is provided for scheduled medical appointments and regular activity outings. The recreation room overlooks Rancho San Rafael Park by day and City of Reno lights by night.

What Makes Us Special

Park Place is peacefully situated on 2.5 acres of beautifully-landscaped grounds overlooking the city of Reno, the Sierra Nevada, and adjacent to scenic Rancho San Rafael Park. Here, you or your loved one can relax and enjoy a quality of life you won’t find anywhere else.

Park Place Assisted Living Reno, NV

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