Silver Hills Health Care Center
3450 N. Buffalo Drive, Las Vegas, NV 89129
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Reviews of Silver Hills Health Care Center in Las Vegas, Nevada
2.25
(16 reviews)
Facility
1.7
Staff
1.8
Food
1.8
Activities
1.0
Value
1.5
TL
1
|
February 19, 2024
Terrible care, even if family members are there to oversee. They do no physical therapy and it takes them over an hour to get to the patient, if you’re lucky! Very old, deteriorating facility. Honestly the maintenance gentleman is more helpful than the care staff! If you value your loved ones, avoid this facility.
LA Farrell
1
|
September 9, 2022
Communication with Silver Hills is difficult. It is hard to get connected to a living staff person. It seems like all calls get transferred to voicemail and then the calls are not returned. The biggest issue is that when someone calls with updates on medical conditions the nurses don't bother to read the patient chart before making the call. So they offer incorrect information and then argue with you. There is new leadership in place, but I wouldn't recommend this facility. The problems run deep.
DJC64
1
|
July 8, 2022
Specifically SilverHills Physical Rehabilitation Center is where no one will help. Nurses scatter and take no heed to my needs. CNA’s try to get to everyone, but let me know how hard it is for them. I’m just fed up and am in no position to move home until the end of July. I’m pretty afraid of how my pain will be dealt with. I’m non weight baring, due to my fractured pelvis. Look into all Medical fields and you will find the lack of people entering this field. COVID was detrimental to our health care providers. Scarce as hen’s teeth, as my mom would have told. Be aware and go into why this is a very different world. The room is plain. The shades are over 20 years old. The smell tells the age of all surroundings.
papajo
1
|
June 21, 2022
Staff incompetent,rude. Dirty. No physical therapy. Should be shut down
Provider Response
AJBrub
1
|
May 20, 2022
This facility provides the bare minimum in care for patients. There was a roach in my mother's room. I was told they spray but they can't keep them all out. Her food was served cold with no utensils on a regular basis. My mother was afraid to ask for a bandage for her cut finger. The beds have no rails, instead they place a half inch blue mat on the floor in the event of a fall. They do not have a Covid protocol in place for incoming patients. They place them in a room together, and when the person's 10 day "quarantine" is up, they move them to another wing and move another person in. My mother was in this transition for 7 days. She was then moved to a room that shared a restroom with another patient, the rooms were separated by a half wall. The roommate had her son spend all day in her room, sleeping in the recliner and using the patient restroom. The staff was made aware of this issue and did nothing to stop him from using the patient only restroom. They claimed my mother had a UTI and put her on an antibiotic that is known to cause diarrhea, even before her culture came back. Why they would prescribe this type of antibiotic when the person is basically non mobile is beyond me. For lunch one day they served her a leftover chili dog from a BBQ they had for the nurses, knowing she had diarrhea. She did not eat lunch that day, luckily I had brought some apple sauce and carrots for her to snack on. I ended up pulling her out of there against medical advice. I can care for her better at home than that place could.
SuD
1
|
January 28, 2022
This is a terrible place. The staff provide bare minimum care. The beds are small and broken. My husband was too weak to get out of bed but his bed had no hand rails or bed alarm. Bed was missing a wheel on the front so sat lopsided. He is 6' tall & his feet hing over the edge of the bed. The food was served cold and was unappetizing.. The facility was not clean. Decor was minimal and depressing.
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Services and Amenities of Silver Hills Health Care Center in Las Vegas, Nevada
General
- Resident Capacity: 155
Medicare
Health
2.0
Overall
3.0
Quality
5.0
Staff
3.0
About Silver Hills Health Care Center in Las Vegas, Nevada
Silver Hills Health Care Center is a Senior Living provider in Las Vegas, Nevada that offers residents Nursing Homes services. Contact Silver Hills Health Care Center for more details on services and rates.
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