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  4. The Waterford at Miracle Hills

The Waterford at Miracle Hills

Offers Assisted Living

13 Reviews
11909 Miracle Hills Dr, Omaha, NE 68154
Call (800) 385-2527
The Waterford at Miracle Hills (800) 385-2527
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Reviews of The Waterford at Miracle Hills

13 Reviews Write a review
Food
(1 Review)
Staff
(5 Reviews)
Facility
(5 Reviews)
Activities
(2 Reviews)
Value
(2 Reviews)

Assisted Living Reviews for The Waterford at Miracle Hills

January 25, 2022

By Bill

I visited this facility

I went to The Waterford at Miracle Hills. The tour was very positive. I like the place very much. The staff was very attentive. They want me to get a place with them, but it was very good. It was very clean, and it was very convenient to everything around that you would need outside of that. The apartment was good. The place was sort of centrally located. It was a good place so people could come and visit, or you can leave and do what you need to do outside of the facility.

Provider Response

Thank you for your feedback and if I can be of any further assistance to you reach out. Cassandra Gardner

January 15, 2022

By Scott

I am a friend or relative of a current/past resident

My sister has moved into The Waterford at Miracle Hills. The moving in process was very easy. I visited there twice before I selected that particular community for my sister. She'll probably be there for a short-term time, but I was impressed with the management and the admissions folks. I was able to meet with the nurse there, and we identified some specific programs that might be beneficial for my sister that I liked. The meals seem to be going very well, and that's a positive note. It's been a good experience and they've been responsive to requests and those sorts of things. They transported my sister to a medical appointment yesterday. So, it was a good introduction for me to their facility, and the experience for my sister moving in; and so far, it has been good. Her room is probably a studio; for an individual, it's got a nice separate bathroom, a separate bedroom, and then kitchen living room combination. They probably have a variety, but this was the one that they had available. So, it worked out really, really well. I'm not sure about the library, but I'm fairly certain they have one. They have a beauty salon. The residents can do their own laundry if they choose to; free washers and dryers, they just have to supply their own detergents and those sorts of things. They have a nice courtyard. The residents can have pets. It appears to be a really nice place. I don't really have much experience with food. The feedback from my sister so far has been that they've been very good. The price I would say, is certainly comparable and reasonable.

Provider Response

Thank you for your feedback and if I can be of any further assistance to you reach out. Cassandra Gardner

October 20, 2021

By J.L.

I visited this facility

The rooms at The Waterford at Miracle Hills were a little bit bigger. They have kind of a small kitchen and it was nice but they probably don't need it. The price is also a little lower than the one that my mother is staying in right now. It was the assisted living that I saw. The staff member who assisted me was Brook, she was very informative and she did an excellent job. The facility looks fine, it's not new, but it's up-to-date in some ways.

Provider Response

Thank you.

September 03, 2020

By Barbara 1934

I am/was a resident of this facility

I love the safety of knowing that I am cared for physically and medically here. The friendships I've developed with not only the residents, but the staff is very important to me. I also love all the great entertainers they have to come perform here.

Provider Response

Thank you Barb; we are thrilled to have you as part of our Miracle Hills community!

October 18, 2017

By Linda R.

I visited this facility

I did not like Waterford at all. It's pure assisted living, and that's not what I was looking for. The staff was very kind, very gracious, and offered me a respite room, but it would not be a good fit. They did a good job keeping people busy. It's very small, only two floors, and the rooms were very small.

January 06, 2017

By KG382515

I visited this facility

The Waterford at Miracle Hills seemed fine. It wasn’t a good match for my father, but it seemed like a very nice place for someone who is a little more high functioning than my father. I thought the room seemed very nice and spacious; more than what I expected. I got a positive impression. When I visited, they were just getting ready to eat, and people were coming to the dining room. I didn’t see a lot of activities going on, but it sounded like they certainly did a lot of activities and also had a physical therapy agency that is there all the time. That seemed very positive. The staff was very friendly and knowledgeable; one member's mother even lived there. It will be worth a visit.

November 07, 2016

By Curtis214446

I visited this facility

We thought The Waterford was really nice, centrally located right off the inner state, and in the middle of town. It was fine, but it was not independent living; it was assisted living -- which was kind of what I think scared my dad as my dad is very mobile and changed his mind about the entire process at this point in time. I especially like the physical therapy room too.

October 06, 2016

By Ron126053

I am a friend or relative of a current/past resident

The Waterford at Miracle Hills was horrible. It was terrible. The place smelled terrible. They didn’t get my parents their medicines. The food was absolutely horrendous. They were supposed to give them showers three times a week, and they only got one in three weeks. They were just terrible.

January 26, 2015

By myhorses

I visited this facility

My husband and I visited this facility this past week and we were extremely pleased with what we observed. The residents look happy; in fact, we even talked to two of them to ask how they liked living there and their answers were very positive. They said they really liked the activities and the food. Also the staff were very good to them and took good care of them. The facility itself appears to be pretty clean. We liked the "home" feel. We are still touring a few more facilities but this will be one that we will seriously consider.

December 30, 2014

By Brunhilda

I am a friend or relative of resident

Stay away! Deceptive information about keeping residents" we don't send our residents to nursing homes." They boot you if you need more care. Mom got two showers in three months. When asked about it, they said her cognition was compromised; it wasn't

June 20, 2012

By IT guy

I am a friend or relative of resident

They do offer intermediate levels of care for people who, for example, need help with bathing, medications, insulin injections, etc. Food seems OK though not 5-star. They seem to have some problems with adequate staffing, as many/most of the aides/nurses were temps, and they could use a few more of them. Rooms are spacious, and the facility does provide some light entertainments and "outings" as well as a transport van which handles wheelchairs, walkers, etc..

April 25, 2012

By Caring517534

I visited this facility

I toured the Waterford at Miracle Hills yesterday and was pleased with everything I saw. Larger Assisted Living apartments than we expected with nice size closets. The building looks brand new, nicely decorate, very pleasant staff and the residents we talked to were very happy and encouraged us to come there. We didn't have time to eat lunch but the food looked good and smelled delicious. It is certainly at the top of our list. Love the location and all the things they do............ A.Rhoads

December 11, 2011

By Hummm

I visited this facility

Hello all! Watch out here! They say they offer 9 levels of care however they staff and act like they have only 1 level of care pretty much don't use u call light more than once a week and u will be ok! ha! Assisted living???
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Questions about The Waterford at Miracle Hills

What programs or activities does The Waterford at Miracle Hills offer to enrich residents' well-being?

We offer a wide variety of activities daily whether it be sit & fit, tai chi, bingo, happy hour, entertainment, pet therapy or spiritual services. We encourage residents to engage in the activities offered to help them thrive in their qualify of life.

What places are near The Waterford at Miracle Hills or within walking distance for assisted living residents to enjoy?

You can enjoy the shops among the Miracle Hills Plaza, go for a golf outing right around the corner or go on a shopping spree with our activity department.

What transportation services does The Waterford at Miracle Hills offer to assisted living residents?

We offer transportation Tuesday, Wednesday and Thursdays. If an appointment is needed an additional day of the week we can request transportation if available.

What makes the chef or dining program at The Waterford at Miracle Hills exceptional? What kind of menu can assisted living residents expect?

We offer restaurant-style dining with many options from our ala carte menu. We even serve breakfast all day long!

How does The Waterford at Miracle Hills keep residents' families informed about their loved ones?

We understand that communication is key! Whether it be a phone call, text or email we ensure that we will always keep loved ones informed.

If The Waterford at Miracle Hills accepts dogs or cats, what indoor/outdoor areas can they enjoy?

We do accept cats and dogs! They are able to run free in our enclosed courtyard that boasts a beautiful garden!

What safety features or security measures does The Waterford at Miracle Hills provide to protect residents who wander?

Our doors do lock between the hours of 6 pm-7 am. We are able to provide the families with a code so that they are able to visit loved ones at whatever hour is most convenient.

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Services and Amenities of The Waterford at Miracle Hills

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • Dining Room Shared Meals
  • Room Service For Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Guests At Mealtime
  • Overnight Guests

Languages

  • English

General

  • Pets: Yes

Types of care

  • Walking Wheelchair Assistance

Licenses

  • State Licenses: 156
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About The Waterford at Miracle Hills

The Waterford at Miracle Hills is an assisted living community located in Miracle Hills Drive in Omaha, Nebraska. Here at the Waterford, we offer our residents a variety of quality accommodations and services. Our goal at The Waterford is to enrich the daily lives of our senior residents by providing an environment that stimulates them physically, mentally, and emotionally.

The Waterford at Miracle Hills continues to provide a place where our residents can choose from a variety of large beautiful apartments. We want our residents to remain as independent as possible, for as long as possible, while providing assistance when they need it.

At The Waterford at Miracle Hills, we care about each and every resident that lives in our beautiful apartments. We offer a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. We also have a short-term apartment for people needing care for a short time while recuperating from an illness or hospitalization, or while their family is on vacation.

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The Waterford at Miracle Hills


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