I did not like Waterford at all. It's pure assisted living, and that's not what I was looking for. The staff was very kind, very gracious, and offered me a respite room, but it would not be a good fit. They did a good job keeping people busy. It's very small, only two floors, and the rooms were very small.
The Waterford at Miracle Hills
Offers Assisted Living
9 Reviews
11909 Miracle Hills Dr, Omaha, NE 68154
Call
(844) 325-8230
Reviews of The Waterford at Miracle Hills
Assisted Living Reviews for The Waterford at Miracle Hills
October 18, 2017
I visited this facility
January 06, 2017
I visited this facility
The Waterford at Miracle Hills seemed fine. It wasn’t a good match for my father, but it seemed like a very nice place for someone who is a little more high functioning than my father. I thought the room seemed very nice and spacious; more than what I expected. I got a positive impression. When I visited, they were just getting ready to eat, and people were coming to the dining room. I didn’t see a lot of activities going on, but it sounded like they certainly did a lot of activities and also had a physical therapy agency that is there all the time. That seemed very positive. The staff was very friendly and knowledgeable; one member's mother even lived there. It will be worth a visit.
November 07, 2016
I visited this facility
We thought The Waterford was really nice, centrally located right off the inner state, and in the middle of town. It was fine, but it was not independent living; it was assisted living -- which was kind of what I think scared my dad as my dad is very mobile and changed his mind about the entire process at this point in time. I especially like the physical therapy room too.
October 06, 2016
I am a friend or relative of a current/past resident
The Waterford at Miracle Hills was horrible. It was terrible. The place smelled terrible. They didn’t get my parents their medicines. The food was absolutely horrendous. They were supposed to give them showers three times a week, and they only got one in three weeks. They were just terrible.
January 26, 2015
I visited this facility
My husband and I visited this facility this past week and we were extremely pleased with what we observed. The residents look happy; in fact, we even talked to two of them to ask how they liked living there and their answers were very positive. They said they really liked the activities and the food. Also the staff were very good to them and took good care of them. The facility itself appears to be pretty clean. We liked the "home" feel. We are still touring a few more facilities but this will be one that we will seriously consider.
December 30, 2014
I am a friend or relative of resident
Stay away! Deceptive information about keeping residents" we don't send our residents to nursing homes." They boot you if you need more care. Mom got two showers in three months. When asked about it, they said her cognition was compromised; it wasn't
June 20, 2012
I am a friend or relative of resident
They do offer intermediate levels of care for people who, for example, need help with bathing, medications, insulin injections, etc. Food seems OK though not 5-star. They seem to have some problems with adequate staffing, as many/most of the aides/nurses were temps, and they could use a few more of them. Rooms are spacious, and the facility does provide some light entertainments and "outings" as well as a transport van which handles wheelchairs, walkers, etc..
April 25, 2012
I visited this facility
I toured the Waterford at Miracle Hills yesterday and was pleased with everything I saw. Larger Assisted Living apartments than we expected with
nice size closets. The building looks brand new, nicely decorate, very pleasant staff and the residents we talked to were very happy and encouraged us to come there. We didn't have time to eat lunch but the food looked good and smelled delicious. It is certainly at the top of our list. Love the location and all the things they do............ A.Rhoads
December 11, 2011
I visited this facility
Hello all! Watch out here! They say they offer 9 levels of care however they staff and act like they have only 1 level of care pretty much don't use u call light more than once a week and u will be ok! ha! Assisted living???
Services and Amenities of The Waterford at Miracle Hills
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
General
- Pets: Small Pets Allowed
About The Waterford at Miracle Hills
The Waterford at Miracle Hills is an assisted living community located in Miracle Hills Drive in Omaha, Nebraska. Here at the Waterford, we offer our residents a variety of quality accommodations and services. Our goal at The Waterford is to enrich the daily lives of our senior residents by providing an environment that stimulates them physically, mentally, and emotionally.
The Waterford at Miracle Hills continues to provide a place where our residents can choose from a variety of large beautiful apartments. We want our residents to remain as independent as possible, for as long as possible, while providing assistance when they need it.
At The Waterford at Miracle Hills, we care about each and every resident that lives in our beautiful apartments. We offer a relaxed atmosphere of warmth and caring that promotes companionship among residents and staff. We also have a short-term apartment for people needing care for a short time while recuperating from an illness or hospitalization, or while their family is on vacation.
Map of The Waterford at Miracle Hills
Senior Living Communities near Douglas County, NE
Senior Living Communities near Omaha, NE
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