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Parsons House on Eagle Run

14325 Eagle Run Drive, Omaha, NE 68164

(800) 558-0653 (Call a Family Advisor)

3.76

(21 reviews)

Offers Memory Care and Assisted Living

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Reviews of Parsons House on Eagle Run in Omaha, Nebraska

3.76

(21 reviews)

  • Facility

    4.0

  • Staff

    4.0

  • Food

    3.0

  • Activities

    3.3

  • Value

    3.7

Barbara

4

October 6, 2022

I am a friend or relative of a current/past resident

My mother is staying at the Parsons House on Eagle Run. They're great, they do a fantastic job and they're very pleasant, they anticipate her needs and take care of her. It's a very good facility and I would recommend it highly. Because of COVID, they've cut back on activities, but now they're all up and running, it was great. They keep her apartment clean, they take the trash out every day, it's good. They have all of the amenities, their outside area is also beautiful. It's a beautiful place, they have a happy hour which if I can take her she enjoys it. Overall, it's a wonderful facility.

Michele

5

May 4, 2022

I visited this facility

We found Parsons House on Eagle Run for my mother, and we put a down payment on it so we can get on the list for her. The bonus with Parsons is the people have locks on their bedroom doors. So when they come out in the morning, they don't go back to their room until they go to bed at night. That way, they're not kind of forgotten. So that was the good aspect, and it was one of the places my dad liked. It was a good place. The three places that we looked at were very good, but Parsons was the better of the three. The staff was knowledgeable, very friendly, and followed up with phone calls and emails to see if we had any further questions that needed to be answered. So I was very happy with them. They showed us the whole memory care unit. They showed us what the bedroom would look like, the bathroom facilities they have, and the shower facilities. They showed us the place where they eat, the recreation area, the outside area, where they can sit that's enclosed. So they gave us a tour of the whole memory care facility. They had games, they had movies, and they had people and groups that would come and perform. They just had a lot of different things that they planned.

Keepthemhonest

1

March 20, 2022

I am a friend or relative of a current/past resident

Don’t be fooled. No activities, unless you count having green punch an activity. Staff does NOT interact with residents. They sit around and do nothing. Avoid this place, unless your looking to suck the soul out of your loved one. Right now staff leaning on kitchen island and watching tv and talking while the residents sit lifeless. Very small area for residents. They eat where they sit, absolutely no change of scenery. VERY depressing environment.

Donald

4

June 27, 2021

I am a friend or relative of a current/past resident

My dad is at Parsons House on Eagle Run. The first thing I liked about it was that it was smaller than the other places that were under consideration. It had a smaller population. Secondly, they have two nurses that are sort of like doctors, but they're not doctors but they're not just nurses. They're nurse practitioners. They have two nurse practitioners at Parson's house, but they also have two doctors who are associated with them. We really liked that. The staff is very caring about the residents here. When they first arrive, they talk to them. Just general things, what they're interested in or what they've done in the past. They ask what their likes are, what they like to do, things that they've enjoyed. They try to gear their activities towards what the person has liked in the past, not what they feel they should be doing. They asked my dad what he likes to do in his leisure time. He said playing golf. Well, that's kind of not possible now. He also enjoys music. That was the one thing that they really keyed in on; his enjoyment of music. They've tried to include that as much as possible in daily activities and to keep him as active as possible during the day. This way he don't just sit and watch television. The staff was extremely friendly. They answered all of our questions that we had. When they evaluated him, they did say that the hospice is not too far away for him. I haven't been there for the meals, but the meal always starts with dessert. I can't ever remember him being that much of a sweets eater. The meals have been excellent. They've been varied, and the portions are just right. He doesn't eat as much as he used to, but he eats. They do encourage strongly breakfast, lunch, and dinner. In the afternoons he gets a snack of some kind. He's a banana lover, so they've got all kinds of bananas around. It is a plus. They don't have any Covid persons, but the general flu. You get your flu shot each year. Somehow that got in into the memory care. They were right on top of it, and they cut off all visitors very, very quickly. They didn't wait and see. They just cut off and and kept them pretty isolated. It was difficult for a couple of days. I think the care he's receiving is much better than it was.

Rick Sullivan

1

August 13, 2020

I am a friend or relative of a current/past resident

The caregivers are great, but the staff and leadership is a sham. Heartless. They promised moving my mother to Medicaid after 3 years and told us she could finish her life there...5 years later they have litter lay sent us a 30 day eviction notice...sounds like they are going to reel her out to the street according to the director of memory care Cynthia...they claim is is about safety that they can not move my frail mother because of here weight...they are the ones who feed he and she has been moved fine when she first entered. We know this about a full paying customer...heartless people in charge. Steer clear.

ben.n

4

January 29, 2016

I am a friend or relative of resident

Thank you for the fine care that you gave my husband. Parsons house was the answer to our prayers!

SLB5454

5

January 5, 2016

I am a friend or relative of resident

I am so grateful for all the wonderful care you staff provided for my husband these past three years Please accept my deepest appreciation.

EAP1

5

December 17, 2015

I am a friend or relative of a resident

Parson's House is immaculate and very beautiful. My husband is in memory care, and it is secured with a code to get in or out. It's a very small area, with only about 14 patients. They try to keep them out of their rooms as much as possible and in the common area. They take them out of the facility to programs for the elderly. They just went to a Christmas program. They take them for rides once a week around the city. I'm very happy with them. The staff is wonderful and very knowledgeable and the administration is very helpful.

joan.m.b

5

October 16, 2015

I am a friend or relative of resident

I want to thank all at Parsons House for the care and support that they provided to my husband and I right to the very end. It is not an easy job and you do it well! Thank you from the bottom of my heart.

LanaC

5

September 8, 2015

I am a friend or relative of resident

I will never forget what the Parsons House staff did for me and my parents. Penny was such a lifesaver for us!

JeneneR

4

August 14, 2015

I am a friend or relative of resident

My family would like to generously thank all of Parsons House for their loving and attentive care of our sister for all these years. We have a high regard for the devoted and caring attention you provided through your employee staff.

Doug S

5

July 24, 2015

I am a friend or relative of resident

I want to thank you, Penny, and your staff for the wonderful care my mother received over the past five years. She loved the Parsons House and it was the perfect setting for her engaging personality. God bless.

Linda@gmail

5

July 22, 2015

I am/was a resident of this facility

For the past six years Penny, Chris, and the Parsons House team have been my brothers family and friends. You all cared for him with patience, kindness, and love. Each person contributed greatly to his daily happiness, health, and comfort. He was truly at home at Parsons House and most importantly felt your care, compassion, friendliness, and LOVE. That you again for your many contributions to my brother.

Joanb@gmail

4

July 22, 2015

I am a friend or relative of resident

Thank you for the care you provided to my husband right to the end. It isn't an easy job that you have, but you do it well! Thanks from the bottom of my heart.

TCoop

5

June 1, 2015

I am a friend or relative of resident

My mom has lived in Parsons House for 5 years and I am so happy she is there. The facility is always clean and looks nice and the meals are great. All of the nursing staff knows my mom and are always very caring. There is always something going on and Mom loves being there. If you are looking for a facility for your loved one I would highly recommend Parsons House.

klhc

1

April 2, 2015

I am a friend or relative of resident

If you care at all about your loved one, do NOT place them here. I used to work in health care so I was VERY observant of the staff every time I visited. They are LAZY. I never witnessed any staff involvement with the residents. I take that back, I maybe witnessed ONE person who actually did their job and was competent. But unfortunately that person could not be there 24/7. My normal observation on a day to day basis was this: Residents just sitting there... while the staff gathered around the desk and gossiped. During my loved one's short stay there (yes, we moved him to a better facility) he became very withdrawn and wanted to stay in his room all the time vs. engaging in any activity, or I should say what little activity was offered to him. He severely lacked stimulation here. And anyone who has taken care of Alzheimer's patients knows how important stimulation is. He took about 20 steps back when we placed him here. I urge you to keep looking. There are much better facilities out there than this...

Jeanne M

1

April 2, 2015

I am a friend or relative of resident

Please look elsewhere! The only reason that I’m giving them a star is because there were two people that actually cared for the residents. What I was told would happen and what actually happened where two different thing. And what I witnessed in both the memory unit and elsewhere sometimes wasn’t very pretty. I placed my husband in the memory unit with high hopes of providing him with the socialization and interaction with others that I felt he needed. I was told that the residents were encouraged to spend their time in the common area where there were many activities for them to do, and that they would spend very little time in their rooms. This sounded so good to me because before his illness, my husband was very social. After two months of little to no stimulation, I moved him. The activities were non-existence…they did have an exercise program which seemed to be structured towards their abilities, but that was about it. I never saw any Saturday or Sunday activities. I had to repeatedly ask to have someone help my husband shave, comb his hair and clean his glasses on a daily basis. Sometimes I would come and he wasn’t dressed appropriately. When I talked with the director about my concerns about my husband’s care and the communications between staff (when shifts changed) she told me that each shift was made aware of what had taken place before they arrived and if they said that they didn’t know, they were lying and didn’t want to help me. She also admitted to me that her staff acted one way when she was around and another when she wasn’t. My husband spent most of his time in his room working on a puzzle or watching TV. From time to time, someone would come and help him. My husband began to withdraw more and more to a point that he really didn’t want anyone to visit. When I told him that I was going to move him, he started to cry and said “Thank you.”

Caring103059850

5

December 16, 2014

I visited this facility

The staff at Parson's House is very good. The room is very clean and very spacious, and she has a little apartment, which is nice having just one room. The food is good. The dining room is spacious. They have an exercise room. They have arts & crafts classes like painting and flower arranging. They play games. All of these things work well with my mother-in-law.

Robert64

4

March 6, 2014

I am a friend or relative of resident

I have a sister who lives at parsons house. I visit at least once a week and I could not be happier. My sister loves her new home. I feel that everything I was promised is more than achieved. The nursing staff is incredible and management in every department are extremely helpfull. I can rest assured that all of my sisters needs are being well taken care of. I eat dinner with my sister and the meals are wonderfull. During the holidays we use one of the beautifull dining rooms to enjoy the day with my sister and the holidays meal was AMAZING!!. Any issue we have ever had is quickly addressed and fixed. Moving my sister here was the best decision we have ever made.

Texasman21

5

September 27, 2012

I am a friend or relative of a resident

Parsons house is a fairly new facility, everything inside is modern looking the furnishings uplifting. They are comfortable they encourage family gatherings in quiet corners; the dining area was situated as a kitchen in an home. The staff was very professional, they took very good care of my relative, her care was exhibited by the staff by always making sure that she had socialization rather than staying in her room alone. The staff at the facility took pride in their appearance and they always seemed to have enough staff so it never gave the impression that the stress of the job was more taxing than they could handle. If I had one complaint the administration was privately owned and the partners more times than not felt that they needed to intervene into situation that they were not needed or wanted. Overall Parsons house was a positive experience and a very caring place for my relative to stay.

Gina A

1

November 10, 2011

I am a friend or relative of a resident

The facility itself is very attractive. Unfortunately, you don't know what that facility is like until AFTER your loved one is admitted.My experience beginning with the administrator and nurse down to most of the staff was not good! I was SO happy to get my spouse OUT of there and into a good, caring facility. When checking out a home, look past the exterior and investigate the people you'll be deaing with daily!

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Services and Amenities of Parsons House on Eagle Run in Omaha, Nebraska

Licenses

  • State Licenses: 265195

About Parsons House on Eagle Run in Omaha, Nebraska

Parsons House on Eagle Run is a Senior Living provider in Omaha, Nebraska that offers residents Memory Care and Assisted Living services. Contact Parsons House on Eagle Run for more details on services and rates.

Map of Parsons House on Eagle Run

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