Billings Health & Rehabilitation

Very dirty. Under staffed. Rude employees. Complaints to management ignored. Wouldn't send my worst enemy there.

The place is horribly dirty. The food is horrible. Very very short staffed family members call light was on for 2 1/2 hours. When you make a complaint the management does nothing about it they have no social worker at the time the place has gone downhill I wouldn't even put my dog there.

This facility runs short of staff 3/4 of the time. The floors in the rooms are dirty. All around the baseboards is collected dirt. They know when the STATE is coming a week ahead of time. Things change very fast when that happens. The CNA's are worked to death because of short staffing. Patients with call lights going and no answer.

My father has been receiving care and treatment at Billings Health and Rehab for the past several weeks. Although we didn't have any other option--there were no beds available at other facilities--he has made remarkable progress in his recovery, primarily because he likes the staff. Prior to taking him to Billings Health and Rehab my dad had been hospitalized in another city for heart problems and dementia. He is getting the therapy he needs to be able to care for himself, physical therapy to improve his fitness and he is learning to manage his diabetes. If he continues to need assisted living or nursing care, I hope they find a more permanent room for his there. Our familys' experience with the staff has been extremely positive. The facility is clean, bright and hospitable. I would recommend Billings Health and Rehab to others seeking skilled care.