St Louis Place Health and Rehabilitation

My aunt has been in the facility one night and one day. If it was possible I would have moved her today. Her room is filthy. The toilet doesn't flush. The water doesn't turn off in the sink. We were told the maintainer man is not avail on weekends and would be in on Mon @ 7am. We bought her a simple TV but no one new how that gets hooked up. Her med tech came in @ 11:30am with morning meds stating she couldn't figure out where she was( what room she is in) there was a Nov calendar on her wall and a sign on her wall stating room was not to be used- call maintenance for questions. She did not have suction catheter ordered and kept telling staff but we kept hearing they would have to call the doctor which was unlikely to happen. I felt sick leaving her there. Staff was polite just not able to help her.