Sunrise On Clayton Richmond Heights, MO

Sunrise On Clayton was very nice. The person who helped me was excellent. The dining area looked very inviting. The room was nice but too small for us. The place was modern.

My mom was in Sunrise for four years. Her room was spacious. They never have enough people, so the staff did not respond to the calls. They couldn't keep their staff. The food was excellent. If you're independent, it would be a nice place to live.

Sunrise On Clayton was a great place with nice people and little pets, which was nice. They had a house dog and a house cat. It seemed like a good facility. The dining area was nice. Everybody ate together, but they had to watch them. The lady who showed me around was very nice, and the person who greeted me at the desk was very welcoming.

The room was homey, and the location was convenient at Sunrise on Clayton. The windows looked wider, and the view was good for Dad. They had different activities every week.

My mother has been a resident of sunrise on Clayton since 2009. Initially we were so happy with her care and the beautiful environment. . Once she transitioned to the Third floor memory care unit there was a definite change in our satisfaction and her level of care. It all boils down to the fact that although many of their caregivers were compassionate and worked very hard, there was simply not enough of them. There was a general feeling that there was no one in particular in charge and I attribute this to the fact that they have had significant and recurrent turnover of directors. I live out of town but I never bother remembering names because upon my return that particular person would have been replaced. The one thing that Sunrise was consistently good at was increasing their price while not improving the quality of care. It seems in the last three to four years all I have done is consistently fight with the staff on various issues surrounding her care. It was exhausting in addition to being emotionally laborious. I have been unhappy for many years but because I have siblings and family to consider we did not make a move. We have recently done so and we are so delighted. The care is better and the cost is about $2,600 per month cheaper. They are engaging her in various activities and she seems more responsive overall. They are meticulous about her things, her closet, wardrobe and appearance and I appreciate that because I know that's what she would have wanted.

It has been very good. The room is very nice. I did one dinner, and the food was good. They have been very competent; they have all certified staff -- CNAs and CMTs. They seem to have a good program of activities such as art projects and outings. They have a scrapbooking project -- which my friend hasn’t done yet -- and they do take people on walks. She hasn’t been there that long, but so far, it really just seems pretty positive. They seem very organized. When I take her to the doctor, they have her records organized, and they seem to do a good job of talking to her one-on-one when she gets upset. The security is good. So far, I really don't have anything negative to say about Sunrise on Clayton.

Sunrise was too big for my husband; it's like Grand Central Station there. It's a nice place with activities going on all day long for people and a quiet spot, which were really nice. There were a lot of people walking around and talking. They needed more private areas.