
Mason Pointe
Offers Assisted Living, Nursing Homes, and Continuing Care Communities
10 Reviews

Reviews of Mason Pointe
Assisted Living Reviews for Mason Pointe
December 17, 2021
I am a friend or relative of a current/past resident
My father was in for short term. No one in the staff knew anything about diabetes. His blood sugar was constantly high and because of this, his kidneys have shut down. When one of the doctors called me, I asked what his blood sugar was at the time, she told me it was "fine" come to find out later that evening it was 400 and was like that all day long. Clearly, they don't know what they are doing, nor do they care. I would stay far away from this place if you're a diabetic or have any health issues.
May 11, 2021
I visited this facility
We went to Mason Point. The room was a little small for my father-in-law, and it looked more like a hospital room. It didn't have a closet, which was also an issue for us. Otherwise, everything was wonderful. They have all the basic things like activities, a pool, a salon, a courtyard, and a pond. The location is easy to get to for family members. It's also well kept, very clean, and new.
December 20, 2020
I am a friend or relative of a current/past resident
My sister moved into Mason Pointe. Most of the time, I've been dealing with people over the phone because of the COVID thing. I got inside off and on, and it depends upon whether they've got an issue with the infection percentage being too high in the surrounding area or whatever. For a few weeks they had opened inside. I got to meet with my sister outside when the weather was nicer. I have no problems whatsoever with the community. It seems like a good place. I've not seen her room, but she has not complained at all, so I'm assuming everything is OK. She acts like it's OK, so I assume it is. It's the people that I've dealt with over the phone that impressed me the most. I know they do activities, but I don't know what they are. She says the food is very good. I know they have a library, patios, and TV rooms, but I have not seen any of those. It's a little on the expensive side.
Provider Response
We appreciate your kind words and will make sure to pass them along to the team. They have showcased such passion and dedication this past year. Thank you for recognizing all their efforts!
Nursing Home Reviews for Mason Pointe
March 18, 2022
I am a friend or relative of a current/past resident
My mother-in-law is in Mason Pointe. It has all levels of care there. It's a very nice facility. Everybody is very professional, very personal, and very communicative. Anytime I call, I get somebody to talk to me. When I come in, they come by. They have a liaison whose job is just to make sure all your questions are answered. They're very good about working with you to find exactly the right fit in place. It's a nice place. No place is perfect, but they come pretty close. The food is pretty decent.
The grounds are kept up. They have activities directors on each floor. There's a manicurist that does nails. They have beauty days. There are lots of activities going on, parties, Mardi Gras, all kinds of stuff. As far as the residents being active and even when there's not a planned big activity, they keep everybody busy, depending on the floor and the level of care. They have movie time and they make popcorn. They keep everybody out of the rooms, not sitting around, but doing something. There might be coloring over here and crafts over here, and these guys are getting their nails done. They have activities directors and their only job is just to plan activities.
Every place is expensive, but what you get for the money compared to the other places I looked at for the same price, I feel like you get better quality here. She is in skilled nursing. They also have assisted living. She can't do any activities and she can't do much, but they make it a point to get her up and get her out of the room. She's just mostly hanging around with the nurses at the nurses' station. They have them out with her so they can keep an eye on her so they can talk to her and she can people watch. They don't just leave her in her room all day. They make an effort to do as much as they can with her. It is a nice facility for that.
September 03, 2021
I am a friend or relative of a current/past resident
once you are admitted you are at the mercy of an uncaring, non compassionate and unintelligent staff. Your spirit is broken and they are oblivious to it. it takes 45 minutes to 2 hours for your call light to be answered. And if a family member ask the staff to help their patient they either look away from you or pass the buck. Communication is poor and continuity of care only exists in their physical therapy department. Nursing does not facilitate what therapy addresses as patient goals or needs. staffing shortages exist because the staff members consistently say it to their patients. If you ask questions one staff member says one thing and another says something totally different.
No activities are offered and you're lucky to have a bath once a week! Food is terrible.
I would never recommend this facility!!!
March 08, 2021
I am a friend or relative of a current/past resident
I chose Mason Pointe for my husband. Right now, he's in skilled nursing there. After they evaluate him, we are hoping to get him over to the assisted living side. What I like most is the help. They are always very positive and very friendly, and that's the number-one thing. Second, the food is very good. They have a lot of selections, the food is fresh, and it is served very well. It's different now than it was because of the pandemic, but they are doing fantastically. I'm very pleased with it. The staff is excellent and always positive. The communication between the staff and the caregivers needs improvement.
October 17, 2018
I am a friend or relative of a current/past resident
Mason Pointe was fine. My wife spent three weeks there for rehab. However, the cost for their full-care unit was quite high. She was in a large, nice, private room. The people were pleasant and did their jobs. I could not recall any activities while she was there other than the physical therapy, which they tried to provide for her. The facility was very nice.
Provider Response
Hi Ken, thank you for taking the time to let us know about your recent experience. If you have any additional questions or thoughts on how we could have made your wife's stay with us as a REACH guest even better, please don't hesitate in reaching out!
September 29, 2014
I visited this facility
They do a pretty much one on one care at The Cedars at the JCA. The rooms are kind of small for a single bed. They are pretty well staffed.
August 27, 2014
I visited this facility
The Cedars Of Town And Country was a very large community. It was very well-staffed, had a good environment, and was a nice place. They had some private rooms and semi-private rooms that seemed spacious. The place looked pretty good. They didn't have a bed available for us. They had a lot of activities, everything from art classes to music to arts and crafts and bingo. They had excursions where they took the residents out for different things, like baseball games and shopping at Wal-Mart. They had a computer room and a library. The community was very bright. The residents seemed fairly happy and upbeat. There were a lot of interaction between the staff and the residents. The staff was very helpful and professional, and answered all of our questions. It looked like the residents were very well taken care of. There was no smell.
Continuing Care Retirement Community Reviews for Mason Pointe
September 03, 2021
I visited this facility
I went to Mason Pointe. Some people would give it a 5, but I'd give it a 4 because I don't like the attached units. I don't like the hotel type of arrangement. The apartments were beautiful. The people were very nice, but I don't like the attached apartments. I only met the person who showed me the place. They have everything. They have yoga and exercises. The rooms were very nice and average sized. The place was immaculate and very nice. It's close to everything: hotels, hospitals, and grocery stores. It's a very good location.
Services and Amenities of Mason Pointe
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- 1-bedroom apartments
- Studio Apartments
- Housing Extra: 62 Licensed Beds
Dining options
- Dining Room Shared Meals
- Dining Extra: Chef Prepared Meals
Features
- Beauty Barber Shop
- Pool
- Features Extra: Prime Location In The Heart Of West County, St. Louis, Living Rooms With Fireplaces, Private Dining Rooms, Gazebo, Multiple Courtyards, And Outdoor Areas, Community/Multipurpose Rooms, Gift Shop, Movie Theater, Indoor Swimming Pool, Pub, Art Studio, Upscale And Casual Dining Venues, Game Room
Cleaning services
- Laundry For Linens
- Housekeeping
- Laundry For Clothing
Technology and entertainment
- Wifi
Health services
- Medication Management
Activities
- Offsite Activities
- Music
- Games
- Religious Services
- Fitness Room
- Yoga
- Arts And Crafts
- Activities Extra: Life Enrichment Program
Financial guidance
- Home Sale Assistance
- Va Benefits Consultation
- Financing Advice
- Financial Aid
Guest services
- Guests At Mealtime
- Overnight Guests
Languages
- English
General
- Resident Capacity: 175
- Pets: Yes
Range of services
- Range Of Services Extra: Life Enrichment Program, Personal Care Assistance, Medication Administration, Flexible Dining Program, Fitness And Wellness Classes
Types of care
- Exercise
- Meal Preparation
Payment options
- Credit Card
- Check
Licenses
- State Licenses: 3957
About Mason Pointe
Mason Pointe is a senior living provider in Chesterfield, Missouri that offers residents Assisted Living, Nursing Homes, and Continuing Care Communities. Contact Mason Pointe for more details on services and rates.
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