New Perspective | Eagan

The apartments at Keystone Senior Living were spacious and located down toward the river. The area around it was quite nice. The people were wonderful, and I thought it was a very nice facility. But it had a very tired and run-down appearance. The whole area looked like it needed new carpeting and painting. The carpet inside the apartment was an old, brown, shake rag, so you see it’s not of very good quality. It was a nice location with lots of greenery, nice trees and seemed very quiet, but as soon as you get in to the lobby, the furniture looked 20 years old. It’s really outdated and not clean. It’s looked dingy. They had air conditioning units in their windows rather than central air conditioning.

My husband is at Keystone, and we are pleased with the staff. We are going to have a caregiving conference with them next week. There is a lot of turnover, but they do a very good job, and he likes it. I think the food is good and more like hospital food, but they're good meals served three times a day. I guess you cannot ask for more than that.

Ninety-five percent of the staff at Keystone is wonderful. It is just that if you get one that is not doing their job, that is really terrible. It is wonderful in terms of accommodating, but it is not so great on quality control. Their intent was great, but the follow through was not so great. The activities and the amenities were good -- salon, bingo, entertainment. The food was pretty good, and the atmosphere was very warm and friendly.