Benedictine Health Center Innsbruck

Offers Assisted Living, Nursing Homes, and Memory Care

8 Reviews
1101 BLACK OAK DRIVE, New Brighton, MN 55112
Call (800) 385-2527
Benedictine Health Center Innsbruck (800) 385-2527

Reviews of Benedictine Health Center Innsbruck

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Nursing Home Reviews for Benedictine Health Center Innsbruck

May 16, 2015

By extremely dissatisfied

I am a friend or relative of resident

Beware! I wouldn't even give this a 1 star, but that is the lowest rating possible. My mom received very poor quality of care at Benedictine Health Center Innsbruck. They didn't bath her without several requests. The last three weeks she was there, they didn't walk her as required for normal exercise. A staff member told her she had Alzheimer's, while she has never been diagnosed with that disease.

February 10, 2015

By Dissapointed son

I am a friend or relative of resident

My mother stayed here for over a month. Terrible care. There were times she had to wait over 3 hour for a drink of water and even longer to get help to go to the bathroom. Little things like clock and room lights didn't work. They never updated her medications list so when she was discharged they provided an incorrect list of medications to her next place. I had to get her doctor to straighten the whole thing out.

February 03, 2014

By cassij01

I am a friend or relative of resident

My father was in the TC unit for 12 days in January to recover. The doctor prescribed physical therapy and nutrition. This nursing home serves very substandard meals and offers sweets to diabetic TC residents as snacks. The first evening at the facility; what was once a warm meal of a whitish piece of chicken and cold, extremely watered down soup was served tepid with spoiled milk. During intake and a 'care conference' the following Monday, the assistant director of nursing did not know which patient he was with and gave med information to me for another patient thinking it was for my dad. I was denied a copy of the care plan. when requested. There was also an incident of a night nurse scaring my dad by coming into the room angrily and slamming the phone down on my dad's radio because I asked if my Dad's phone was in order and hadn't heard from him. I reported this and was told there would be follow up, but there never was. Upon discharge I noted that my dad was getting the wrong dose of a medication. He was seen once by a doctor during 12 days. This center gets a lot of government/medicare money and feeds residents poorly. Very sad for those who are left there for fend for themselves without a patient advocate. I know if I had left my dad there for any longer length of time he would have gotten worse.

May 21, 2012

By treefrog

I am a friend or relative of a resident

Understaffed. Leads to rushed "Aids and Staff", poor communication or none at all and infrequent or inattentive care. Sick Staff with snot running down their noses showing up to work causing illnesses to already threatened residents. Poor communication follow up regarding loved loves. Appearance of wanting to fill beds over care. Realize some Facilities are worse but numerous issues our family encountered gives a head's up to anyone placing loved one here.
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Services and Amenities of Benedictine Health Center Innsbruck


  • Health:
  • Overall:
  • Quality:
  • Staff:
  • Medicare Provider Number: 245310
  • Ownership Type: Non Profit Church Related
  • Date Certified: 10/01/2020


  • Resident Capacity: 105
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About Benedictine Health Center Innsbruck

Benedictine Health Center Innsbruck is a senior living provider in New Brighton, Minnesota that offers residents Assisted Living, Nursing Homes, and Memory Care. Contact Benedictine Health Center Innsbruck for more details on services and rates.

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