Notting Hill of West Bloomfield
6535 Drake Road, West Bloomfield, MI 48322
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Reviews of Notting Hill of West Bloomfield in West Bloomfield, Michigan
2.88
(43 reviews)
Facility
3.1
Staff
2.7
Food
2.9
Activities
3.2
Value
2.8
Lopez28
1
|
October 1, 2023
My grandmother was there and she was traumatized she said nobody ever came in there one specific day she called me and said nobody came in her room for 13 hours I had to go up there and change her her bed was soaking wet feces was dried on her her bed was soaking wet it was so bad and when I tried to talk to the unit manager Darlene she said she didn’t have time right now that she was very busy and she wasn’t doin anything so I talked to the DON Ruth and she was a very nasty person she told me they was short staffed and that it’s not her fault that her employees couldn’t get to my grandmothers for 13 hours it was just so unprofessional and sad then I was leaving there was a woman on the floor screaming for help but nobody would stop and help her the employees said that the woman was crazy and always did that come to find out she broke her hip that day it’s just truly disgusting how the employees there treat the people that’s basically paying there bills
N Stein
1
|
June 22, 2023
My brother went to Notting Hill following a hospital stay. He began having hallucinations and delusions, which I told them indicated an infection. The nursing staff couldn’t be bothered listening to my concerns, he fell two more times in the facility and was covered in bruises. They neglected looking into his medical needs and he ended up with pneumonia. Do not take your loved one to this facility.
Cindy
5
|
August 7, 2022
My dad was a resident of Notting Hill of West Bloomfield. It was very good, and the staff was very good, too. They were very professional and did really good physical therapy. My dad has a feeding tube. It was nice and clean. It was also easy to find people. You get lost in some places, but I never really got lost there. It's very nice.
MM9876
1
|
March 29, 2022
This facility is HORRIBLE. My dad with dementia was dropped off by himself to get a shot he didn't need. He had no idea why he was there. Luckily he knew his name was in the system there and they called me. He has pulled the pull cord when falling in bathroom and waited 35 minutes for help. When I visit, I've found him in soiled diapers and sheets multiple times. I've found extra pills in his bed. Most of the workers here do not care. Do not take your loved ones here. You don't even know the stress we've experienced since he entered this facility.
ElvaS
1
|
November 3, 2021
Listen Up PLEASE! DO NOT I repeat DO NOT, If you love your love ones send them to this facility. Yes Notting Hill West Bloomfield. My family experienced such incompetence and laziness from the majority of the staff. Only a few of the employees were really there to do their jobs. And I really appreciated them and told them. They had more excuses than a little bit, from short staffed to agency people. Now the agency people were more helpful than anything. No excuse. I experienced non professional attitudes from nurses, therapist. on up to DON. The entire staff does not listen to concerns and don't communicate with each other. Little therapy was given alot of times in her room. She developed sores on her feel and heels and tailbone womb was worse not turning her. She was left in the bed one day from 3pm until 8am the next day. I asked for a different chair(3) ) times due to her womb and not being able to sit up straight on her own. The last straw was when I was notified that she had fallen out the chair onto the floor. Now there other issues I have not mentioned. I was also doin daily wash ups and changing of clothes myself. We could not take it anymore. As stated in there. Compliance and Concern my family experienced the lack of integrity, professionalism employees did not enhere to code of conduct or ethics. This place needs to be reviewed by the State. NO MORE EXCUSES PERIOD !
Angry01
1
|
March 1, 2021
After the Covid the service is terrible! There is no personnel, and the ones that are working all the time have a bad attitude (I suppose that it is because of the overload of work). The chef that was giving an extraordinary service last year is not there any more, so now the food is bad and no healthy. They are not pending of the patients medicines and needs. During the night there is no personnel to take care of the patients. Somebody has to do something!! patients are in danger!! And this is not a cheap place,
What you can do with Caring
Medicare
Health
2.0
Overall
2.0
Quality
2.0
Staff
2.0
About Notting Hill of West Bloomfield in West Bloomfield, Michigan
Notting Hill of West Bloomfield is a Senior Living provider in West Bloomfield, Michigan that offers residents Nursing Homes services. Contact Notting Hill of West Bloomfield for more details on services and rates.
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