Regency Healthcare Centre
12575 SO TELEGRAPH RD, Taylor, MI 48180
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$5,400
Reviews of Regency Healthcare Centre in Taylor, Michigan
1.91
(23 reviews)
Facility
1.7
Staff
1.8
Food
1.8
Activities
1.8
Value
1.6
Magar555
1
|
June 14, 2023
Horrible conditions. Property smells like urine. Very unclean. Residents are expected to share 1 bathroom between 2 rooms with 4 people. My father fell coming out of the bathroom due to the urine on the floor. No drape separating his roommate which means he had no privacy at all. Insects were swarming all of the time which after our insistence they found the toilet needed to be caulked. A meal came with hair in it and with the flys swarming my father stopped eating their food. Patients are wondering aimlessly all day and coming in to retrieve the food we brought him. On the weekends there is no management on staff so it feels like these poor patients are on their own. Do whatever you can to avoid bringing a loved one to this horrific place.
in it for the money
1
|
April 27, 2023
Poor resident care. Can’t get ahold of administrator or leadership team. Taking in all these Covid patients to get money and provide terrible care. Poor nursing staff. No follow through. Residents left neglected. Rooms very dirty. This place should be shut down!!
honestreview1967
1
|
March 23, 2023
DO NOT send anyone you care about here! Patients/residents sit in soiled diapers/briefs for hours. Some staff members were excellent; however the bad ones out number the nice ones. They lied to my insurance company and threatened to have my family arrested for kidnapping when they got me out of there!
DeenaE
1
|
November 13, 2022
Over 25 years of caring for my parents I have never found a place so shameful. Our lists of complaints are long and many verified by family members who visited. The lack of supplies and services are wide spread- no kleenex, no visable signs of housekeeping, no garbage pails, no bath towels, showers denied, no extra blankets, going without water for hours and personal items disappearing. My mother was left for extended times in wet diapers and clothes. Regency of Taylor needs to be investigated! Integrity, dignity, trust and empathy are not found within its wall.
CCforDC
1
|
August 2, 2022
I would not put my worst enemy here. While the wound care was immaculate, everything else about this place was straight out of a horror movie. Filthy beyond comprehension - your feet stick to the carpet, bugs everywhere, and the smell of urine and feces from resident's being left unattended with full diapers for hours on end was so strong, it took all I had to not throw up. There were also sharp containers that were overflowing - with bloody tubing and needles sticking out - at a place that houses dementia patients! I had to report it to LARA and the head of admissions before it got fixed, and even then the answer was "we're not sure who's responsibility that is." And that is pretty much the theme of that place - no staff has any accountability whatsoever. I had to speak with the head of Social Work, Admissions, and the Head of Nursing for my father's floor and make an absolute scene before anyone would help my father with eating or change his diaper. After all those meeting I was sent an e-mail stating my father was doing fine and was receiving assistance... well at that time he had a roommate with no cognitive deficits. His roommate told me they NEVER helped feed him, and that they changed his diaper ONCE A DAY. He also informed me that he had fallen - I was not informed of that fall, nor was it ever documented in his chart. Even more alarming, after I told them I knew about my dad's fall not being documented, surprise surprise, they changed his room. Supposedly the decision was made in order to benefit him, but it sure seemed like they didn't want someone ratting out their staff's negligent behavior. The staff was never on the same page - it was always 'someone else's' responsibility to shower my dad (he had two showers in the twenty-two days he was there), it was always 'I don't know who's supposed to help feed him' - my dad lost over 15lbs. in those 22 days he was a resident. Over that 22 day period, he was also moved four times - despite it being a well-recognized fact that moving patients with dementia is extremely detrimental to their health. When I called to get my dad transferred away from that nightmare of a facility, the social worker put in the request for the wrong location. Then I was told that they thought he would be there as a permanent resident. Not once did I receive a progress report. Not once was I informed about discharge dates. I had to press all these issues. Thinking about that place fills me with a rage and nausea that is hard to describe. It was a literal hellhole. I am absolutely flabbergasted that this place is still open despite it's multiple health code and safety violations and clear neglect. My father was admitted for wound vac care and due to his COVID+ status, and he left with a pressure ulcer on his sacrum the size of a water bottle. Do not send anyone you care about there.
Concerned 43
1
|
May 20, 2022
The place geared to make money, they don’t care about anything else. I pulled my husband out after 5 days. He had a broken bed, no guard rails to prevent falling out of bed. The call button didn’t work. The floors were dirty including blood on them. A staff member in the night tried to move my husband’s stoma from one side of his stomach to the other. He didn’t know that it was permanent due to having his bladder removed. My husband was scared so I removed him.
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Services and Amenities of Regency Healthcare Centre in Taylor, Michigan
General
- Resident Capacity: 244
Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
1.0
About Regency Healthcare Centre in Taylor, Michigan
Regency Healthcare Centre is a Senior Living provider in Taylor, Michigan that offers residents Nursing Homes services. Contact Regency Healthcare Centre for more details on services and rates.
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