Park at Franklin

Offers Assisted Living, Independent Living, and Memory Care

17 Reviews
28301 Franklin Road, Southfield, MI 48034
Call (800) 385-2527
Park at Franklin (800) 385-2527

Reviews of Park at Franklin

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Assisted Living Reviews for Park at Franklin

February 10, 2016

By San1

I visited this facility

My dad is here. It seems friendlier and more like home. The staff's work ethic is very good. We have no complaints. He participates in different activities. I do not know if they have exercises, but they do have bingo. The rooms are very spacious.

Provider Response

Thanks so much for reviewing our community. We do offer a wide selection of exercise classes including traditional stretch and fitness classes plus Yoga and Tai Chi. In addition to Bingo your Dad can enjoy music and arts programming plus sporting events, happy hours and clubs like our Bid Whist Club. We encourage everyone to attend our themed dinners and socials, plus trips to the casino, movies and museums. Come join the fun any time you’d like! Thanks again. Sincerely, Tawania Sears, Executive Director

January 01, 2015

By janie12

I am a friend or relative of resident

One word... Roaches!!!!! That's enough for me. If you need more words... No control over your own heat/cool, unresponsive staff!!!!

Provider Response

Thank you for your voice mail on December 29 to report this issue. I called back twice that day in effort to learn the residence of concern so we could address the issue quickly. I received your voice mail reply on the 30th but without the actual apartment/residence. My two calls later that day reached your voice mail, as did my call on the 31st. We finally connected on January 2nd – it was good to speak with you directly, thank you for letting me know the residence in question. I checked the maintenance logs for the residence and found two work orders, one from 12/11 and one from 12/16. Both were completed, with Orkin visiting to spray and check on 12/13 and 12/20. I went directly to speak with our resident and she stated she has not seen any recurrence but that she had noticed a deceased bug or two, as a result of the spraying. I also checked both adjacent residences where there were no reports of issues. I will continue to follow up with our resident to ensure she feels her concerns are being addressed. Oh, and I also want to add, all of our residences have individual controls for their heating and cooling. If there is an issue in that regard, please let me know. My number is 248-353-2810. Thank you for your feedback and please don’t hesitate to contact me in the future. Sincerely, Tawania Sears, Executive Director.

November 14, 2014

By Caring88613350

I visited this facility

I had been here, and it was very nice. You could even have animals like dogs and cats there. I was very impressed with it. Everything was very nice. They took the residents out shopping. They had movie nights, games, and people came in and entertained the residents.

June 18, 2014

By Caring84873550

I visited this facility

I got a chance to visit, and it was very nice. The lady who accommodated me was very informative. She was very knowledgeable about the place. She showed us around, and the facility is very nice and very clean. The rooms were very nice too. Their activities were very good. They have arts and crafts. They have a movie theater for them to see movies. They have a list of activities, and I like that. The residents that I saw where just comfortable and laid back. If I can sum it up, it had a very positive effect on me.

May 10, 2014

By Caring84130350

I visited this facility

I was also able to visit, and the woman who showed me around was very kind. She was very helpful with the different information that I just needed for my mom in general. She was excellent; however, the décor was a little dated for me, and the rooms were smaller. It didn’t seem like the temperature could be controlled separately, so it's extremely hot and crowded. It was just too crowded, and I think Mom wouldn't fit in.

February 26, 2014

By Naomi4

I am/was a resident of this facility

I'm here now and even here, it's difficult for me to maneuver. They had to take the door off the bedroom just so I can get into the bedroom but still difficult to try and make those turns and get into the room. Needless to say, their walls are all torn up in here. I have to go upstairs to the main shower to take a shower because I can't get into the bathroom. I can at least get down the hallway into the room. The kitchen isn't big enough for the wheelchair to go into. I asked them for a handicap unit and they said if they will have one available to me but then after I signed the papers, they said they just gave the last one away so they put me in a regular apartment and that was what happened. The accommodations are okay. I have the living room area, a kitchen and a large bedroom, the bathroom I can't get into and a little dinette area so at least I have some room here to make me feel like I have my own space. The food is decent. It's just not flavorful for me because I like salt on my food and they don't put any on there for obvious reason and it's kind of hard to season it afterwards so for the most part, it's okay. The staff is really good to the residents. If I have any problems, I know who to go to. That made me feel better about it; that they were attentive to know what was going on with me. It's really nice on the lower level where the main dining room is, the library and all the other rooms that they have down there. They have a small restaurant and the hair salon, computer room, the bistro room. There's a room with the grand piano on a fireplace and a little bar in there and they usually come there and have a little wine and cheese hour. They have a jukebox so there's always some type of music playing. They do have activities scheduled for the assisted living and for the people in the Alzheimer's/dementia. They have happy hour one Friday out of the month where they have club night and live entertainment. They have different events like they had a New Year's Eve ball. They have Halloween party for the staff's children and grandchildren where they trick or treat around the building. They have magician there for them and other events for the kids. In the summertime, they have outdoor barbecues and then they have a community fare once a year where they have entertainment outside. They have different games and arcade games.

November 21, 2013

By Larry25

I visited this facility

They had immediate opening at the time when I needed to put him in right away and they had a room available. The facility looked nice. They gave us a tour and I thought it was great and the staff was very friendly.

April 10, 2012

By Anonymous20

I visited this facility

It has a well structured environment. The arrangement on the first floor resembles family-like setting. It didn't feel institutional at all. There are a variety of activities available for seniors to participate in. A nice facility with friendly people. My loved one will be happy here.

July 27, 2011

By Ronnie726

I visited this facility

Outstanding staff. My auntie was attended to hourly. The charting of the staff is excellent and they really take care of their residents.
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Independent Living Reviews for Park at Franklin

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Photos of Park at Franklin

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Services and Amenities of Park at Franklin

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals
  • Room Service For Meals


  • Resident Transportation
  • Garden And Patio

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Health services

  • Nurse On Staff: Yes


  • Offsite Activities

Guest services

  • Guests At Mealtime
  • Overnight Guests


  • English
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About Park at Franklin

Park at Franklin is a senior living provider in Southfield, Michigan that offers residents Assisted Living, Independent Living, Memory Care, and Memory Care. Contact Park at Franklin for more details on services and rates.

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Park at Franklin

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