
Caretel Inns of Lakeland
Offers Independent Living
13 Reviews

Reviews of Caretel Inns of Lakeland
Independent Living Reviews for Caretel Inns of Lakeland
May 03, 2019
I visited this facility
This facility is absolutely terrible! The upper management is very unprofessional, the food is horrible, and they promise things that they cannot deliver. Their staff is under trained and there is never enough people in a house.
May 05, 2018
Other
Assisted living care was on point on day shift! Activities is amazing the girls take the time to know the residents as well as family members. Ibwill definitely recommend this facility!!
March 05, 2018
I am a friend or relative of a current/past resident
It's really tough to have a family member live in assisted living. But the nursing staff was kind, and very caring of my father. I appreciated everything they did for him. He was always clean and warm. When he wouldn't eat, they brought him treats that he liked. The only drawback would be that, we as family, floundered a bit for the first few days. A quick orientation would have been very helpful in this respect. The rooms are clean and homey.
December 30, 2017
I am a friend or relative of a current/past resident
Very good overall experience. No complaints at this time. Employees seem to work very hard and care about what their doing for the most part. They answer call lights in a timely matter and are very polite.
September 05, 2017
I am a friend or relative of a current/past resident
My mother is currently in this facility and we are also in the process of trying to get her out as soon as possible. The staff are very inexperienced and you can tell they are not into their job and just looking for a paycheck. My mother asked a staff member named sonia for a glass of water and I ended up having to get it for her when I got there which was an hour later. Most of them act like its an inconvenience to them when they are asked for something. Please do your family and loved ones a favor and put them into a diffrent facility.
June 26, 2017
I am a friend or relative of a current/past resident
My mother is currently staying at Caretel... This place is not impressive by any means.. First, they don't feed her dinner until 6:30-7:00 at night. And that's if they remember to bring her food, or if they have anything she can eat on the menu. Since she has a restricted diet, if there is nothing she can eat on the menu... Too bad!!! Then you don't eat.. Oh wait, she does get a small ice cream and pudding., so nutritional... Then they don't even clean her room.. When the big black ants (that are all over her room) are still in the same place, days later.. You can assume no one has been in there to clean her room.
This place is such a disappointment, it's not funny.. My only hope, is she gets out of there soon, and never has to return.
Find somewhere else for your loved ones to go,this place stinks...
January 07, 2016
I am a friend or relative of a resident
My dad was in assisted living at Caretel Inns of Lakeland. They really were not on top of things and didn't communicate well with the family. Overall, I wasn't at all pleased with them. I would suggest that they improve on their communication and follow through with the family and doctors. The rooms were pretty small.
September 30, 2015
I am a friend or relative of a resident
My husband was at Caretel Inns for about six weeks. It was more modern, very clean, and up-to-date. The rooms were larger and had private bathrooms. The staff I was not crazy about. I think most of that part was due to the fact that it was assisted living, not skilled nursing, and I believe he needed more skilled nursing than assisted living. He was not able to do a lot things by himself, so I think he was neglected in a lot of ways. They would get him up and get him dressed, and then he would sit in a chair almost all day. They do offer different activities, but he did not participate in any of them. And my main thing was his bathroom because from the day we walked in, his toilet overflowed, and it was constant. They didn't drain a lot of things, and even though we asked them to fix it, it took two days before he left that they finally came in and fixed it. There were different maintenance issues that we had to deal with that did not seem to get dealt with. Their dining area was very nice, and the food was good; he liked the food. My impression was not super good. I appreciated the fact that they took him, but they just didn't have the ability to care for what he needed at that point. They need to communicate with the residents and their family.
August 29, 2015
I am a friend or relative of a resident
My father is already in Caretel Inns. They have assisted living and skilled nursing care. They take care of different kinds of seniors. There are some apartments and single rooms. I am pleased with the results. He gets along with everybody. They seem to be attentive. The place is clean, nothing smells, and we have no complaint about the food.
March 31, 2015
I am a friend or relative of a resident
Caretel is in my parent's hometown. It is a various stage facility. It is just a community that my parents are most familiar with, and it is in their health care system. They are in a specialized room. There is a kitchenette in my father's room and a sitting area in my mother's room. My mother is in skilled care, and my father is in assisted living. As far as I know, the food is fine. I know they have activities for the residents, but that was not my primary focus. I was trying to get both of my parents who are at different stages in the same facility. They had the facilities that my parents specifically required.
September 08, 2014
I visited this facility
Caretel is OK, but they’re not where I would put my wife. The facility is very nice, but the care is not particularly good. They’re not as caring as they should be. Most of the rooms are private. They have very few activities. They have singing, bridge, bingo, and stuff like that.
March 14, 2013
I am a friend or relative of resident
Incorrectly administered medications. Other residents complained when they saw my mom calling for help. Caregivers hard to find. No phones in rooms.
June 29, 2012
I am a friend or relative of a resident
They have a very nice facility, recently built. They make you get dressed every day which I think is great because it helps you to start your day. They would take my grandmother for walks and if she needed to meet with her therapist they would try to take her outside on nice days. She loved the food, although they did forget to get her one of the days we were there. She had trouble walking long distances and needed to be pushed in a wheelchair. Overall she was happy with the facility and made the transition a lot easier for her.
About Caretel Inns of Lakeland
Caretel Inns of Lakeland is a senior living provider in Saint Joseph, Michigan that offers residents Independent Living. Contact Caretel Inns of Lakeland for more details on services and rates.
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