My mother-in-law stayed here for a 30-day respite before going home after being in the hospital. Six months later she could no longer live alone. She chose to return to New Hope because none of the other communities she looked at came close to offering everything they do - from the theater to the dining to the activities. New Hope is an excellent community!
Reviews of New Hope Valley West
Assisted Living Reviews for New Hope Valley West
September 14, 2020
I am a friend or relative of a current/past resident
September 14, 2020
I am a friend or relative of a current/past resident
My grandma needed a community on a very short notice before a surgery and they accommodated her very quickly and made it a very smooth transition for my family. She also then returned after the surgery through the end of her life. The care staff was very compassionate and caring. Their response times were very quick compared to other communities based on experience. The staff there take the time to care and get to know all the residents. My grandma loved the food and loved getting to know the residents and the socialization that they offer including the friday happy hour which included live music. My family used to come and eat with her because they all loved the dining experience and the food. Staff was very helpful during a difficult time and made a very stressful situation a lot easier. The fact that it was an all inclusive model was very nice so then no matter how much care she needed the price wasn't going to increase.
May 04, 2020
I visited this facility
We really liked New Hope Valley West's assisted living side. The layout was great and we loved the way it was set up (their programs and everything). This is where we're leaning for our mom to go to. The two girls who gave us the tour were very helpful and very nice. We sent them an email saying that we liked the community. Their apartments were very nice, they were very clean, and very nice. There were different programs that were nice and kept the people active, plus they had a workout room and other amenities.
September 07, 2019
I am a friend or relative of a current/past resident
Our parents moved into NHV Center Road assisted living in October 2017. it was emotionally difficult moving our parents from the home they had lived in for 50 years. However, they acclimated quickly due to a very caring staff and friendly fellow residents. Our mom passed after 7 months so we moved dad into a smaller room next door in NHV West. So we have experienced the compassionate caregivers in both buildings. Our dad has made friends who he shares activities with such as playing cards, exercising, playing pool, taking walks, sharing mealtime conversation, watching movies, and going off campus on trips. Independence is emphasized even in assisted living so our dad does everything he is capable of on his own. As he needs more assistance, he will be given that.
Our family would highly recommend NHV for anyone looking for independent or assisted community living.
Independent Living Reviews for New Hope Valley West
May 20, 2020
I visited this facility
My impression of New Hope Valley West when I walked in was that it was like a hotel. The apartment I saw there was bigger than I thought and was very nice. There was a lot of space in there. The staff who gave me the tour was also nice. I wasn't really that impressed, it was just alright. We walked through a whole building, there were 2 people in the movie theater and some people setting up in the dining area, but I saw nobody else. It was a big and spread out place, I didn't really like that one, but it was clean. It's unlike the other community I've been to where when you walk in, there were people everywhere coming and going. In this place, it was like walking into the lobby of a hotel where there was nobody around and even in the activities area, it was so blah.
Provider Response
Hi Sherri, Thank you for visiting and sharing your feedback. Excellent! We are glad you like the space. Interestingly we also found that families visit longer with our residents when there is more room to spread out. At New Hope Valley West we are a unique community as we are a mix of Independent Living and Assisted Living residents. A lot of our residents value their privacy and do not leave their doors open as may be the case at other Assisted Living communities which is why it may appear so quiet. We are quite active depending on the time of day; our Life Enrichment team schedules programs on and off campus throughout the day. We intentionally built our apartments on one ground floor so that does make us spread out. Our residents love to utilize our hallways for walking and getting exercise especially when the weather is not nice outside. In a few short weeks even our newest residents are walking all over the place to and from the theater, dining room, chapel, fitness room, and activity room. We would love to have you and your loved one to one of our happy hours. Please feel free to reach out to me directly for any other questions.
July 16, 2019
I visited this facility
I visited a friend at New Hope Valley Retirement Community. It's nice, very clean, and new, so the accommodations are very nice. I have no complaints. I just was not that impressed with how some of the people treated the residents. They have jigsaw puzzles and entertainers come in. Her room is nice, but small, and because it's newer, it feels nice. She said the food is good.
Provider Response
Elaine, Thank you for your review of our community! We are happy to hear you had a good experience while visiting your friend. We would like to address the concern you raised, as the wellbeing of our residents is our top priority. Please call the community so that we may get more information to best help us solve it.
February 27, 2018
I am a friend or relative of a current/past resident
My cousin-in-law has moved into New Hope Valley. They have very caring people. The food is excellent. It's the best facility that you could possibly find. They have so many levels of care. If she should need more care, you don't have to yank her out of some place and put her some place else. Physically, it's a very beautiful place.
June 01, 2017
I visited this facility
New Hope Valley was great. Everything and the staff members were wonderful. There was nothing wrong with the place at all. It was a little pricey for my aunt. I liked the amenities. They had a lot of things for the seniors to do, like a movie theater and a lot of good social things going on. They were very nice.
February 08, 2017
I am/was a resident of this facility
I really like the staff at New Hope Valley.,
They are always there for you.
They will do anything to make you happy.
The food is really good here.
It is beautiful here.
I especially like the waterfalls.
The people who live here are fun.
We enjoy our activities together.
My family likes it here too.
They enjoy visiting.
And they don't have to worry about me.
They know that I am safe here.
February 07, 2017
I am/was a resident of this facility
New Hope Valley offers a Home. Loneliness – Can’t hide here among the love, comfort, and security that surrounds the exquisite Valley. Friendship stands her ground – Everyone is welcome. Comfort hears your sorrows, and acquaints herself with prayers in the Chapel. The Retirees now face a New Day with Hope – in the Valley now called Home. Exquisite on the outside and inside as well. I can say it’s the Land of Milk and Honey!
January 06, 2017
I am a friend or relative of a current/past resident
My Dad has been living here for 5 months and we do not have a single complaint! He is happy, content and safe living here. They have all kinds of daily activities. The entire staff is ALWAYS warm,, kind, considerate, gracious, and caring. When I went out of state for 10 days, I didn't worry about him at all, because I knew they would all look after him! Also the food is fantastic! Having him move to New Hope Valley was the best decision we made as a family!
Provider Response
Thank you so much for your kind words and we will continue to strive toward making your dad’s stay at New Hope Valley Retirement Community a great experience. We are glad to hear his transition was smooth and that he is enjoying the variety of activities we offer.
Kim Killey, Executive Director, New Hope Valley Retirement Community
November 21, 2016
I visited this facility
The room at New Hope Valley Retirement Community looks very nice inside; I like the upgrade. The person that assisted us was very friendly. I know they go on group outings and pick berries in season, but they also have somebody come in and work with the folks for small activities. The dining area looks very nice. The food looked good.
November 07, 2016
I visited this facility
New Hope Valley has a new program, it's quite spacious, the nice rooms are all one level, and they have good protection, but they didn’t seem to have what we wanted. They represented themselves well. They gave us a good tour, and they have good people; it’s just wasn’t for us.
October 13, 2016
I visited this facility
I think New Hope Valley Retirement Community was just opening up. It gave me a very cold feeling. It wasn’t fully decorated yet because they were just opening up, so things weren’t fair. I didn’t feel comfortable. The facility was big, but it wasn’t fully decorated because they were opening up. We went into the dining room and had cookies and a drink. The dining room just had tables and tablecloths. It was very clean. I didn’t see many of the rooms. I didn’t care for this place. I just didn’t feel comfortable. It didn’t have a homey feeling. The one who was supposed to give me the tour did not show up. He was busy doing something else, so I had a couple of substitutes, and I don’t think they really knew what was going on. It was just not a good experience for me.
Services and Amenities of New Hope Valley West
Costs
- All Inclusive Rent
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Companion Suites: We Do Not Offer Companion Suites
- Studio Apartments
- Housing Extra: Cottages
General
- Resident Capacity: 66
- Minimum Age: 55
- Pets: Small Pets Allowed
About New Hope Valley West
New Hope Valley West is Saginaw, MI’s premier independent senior living retirement community. New Hope Valley provides a worry-free independent living environment where you maintain the independence you enjoy while having the luxury of the assistance you’d like. Enjoy a care-free life in a rich community where amenities are close and friends are even closer!
At New Hope Valley West , you’ll find the care-free upscale retirement lifestyle of your dreams. Our 14-acre campus combines elements of design using sunlight and water features to create a soothing and calming environment with, multiple ponds, a zen garden, and a majestic waterfall. Our full-service retirement community gives seniors a lifestyle free from the worries of home maintenance, housekeeping, meal preparation and transportation in a beautiful, safe and secure environment. Spend more time doing the things you love, being with the people you love, and let us handle the rest!
Map of New Hope Valley West
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New Hope Valley West 5155 McCarty Road, Saginaw, MI 48603
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