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Bickford of Portage

4707 W. Milham Ave., Portage, MI 49024

(800) 558-0653

Verified Partner

4.5

(10 reviews)

Offers Assisted Living

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Reviews of Bickford of Portage in Portage, MI

4.5

(10 reviews)

  • Facility

    4.6

  • Staff

    4.6

  • Food

    4.5

  • Activities

    3.0

  • Value

    3.7

Kimberly

5

February 9, 2024

I visited this facility

I visited Bickford of Portage. What I like most about Bickford of Portage is the location, and they followed up. They have pretty much the same room as the other place. You have to bring your own furniture such as your bed. They also have indoor spaces, a beauty shop, and transportation.

Provider Response

Thank you for taking the time to leave us a review. We pride ourselves on our home-like atmosphere but most importantly the love and care we give our residents. We are family at Bickford. We would be honored to have you join our family.

Betty

5

November 3, 2022

I visited this facility

Bickford of Portage was a smaller place, so they have fewer people, but they have a lot of entertainment. However, they charge you if you need a nurse or you need someone to help you dress or shower. They keep charging for everything you need; that was different. The manager who took me around was very lovely. They seemed very caring. The place looked very clean. It just wasn't as bright. It was a slightly darker appearance, but it was clean.

Provider Response

Hi Betty, thank you for leaving us a 5-star review. We appreciate it very much!

LaraF

2

September 12, 2022

I am a friend or relative of a current/past resident

Care and services have continued to go downhill over the last year. Too often agency caregivers are used and/or understaffed. These agency caregivers do very little for the residents. High employee turnover. Very little stimulation for memory care, usually just left sitting at tables all day. Sad that it has gotten to the point we are looking to relocate. I would not recommend.

Provider Response

Hello Lara F., we appreciate your candid feedback about our community. In order to better assist you, we will need additional information. If you are willing, please contact us at your earliest convenience. Thank you.

Sarah

4

September 24, 2021

I visited this facility

I went to look at Bickford of Portage. It's a beautiful building. I love the décor. The woman who walked us around was very friendly. I would probably live there. I love the style of the place. The lady was very nice. The rooms had a lot of variation. It wasn't just one style of a room. They all had kitchenettes, which I liked. I like the variation in the rooms. They had tons of amenities like outdoor areas, a library, activity room, sitting rooms, and tons of different scheduled activities. She gave me a full tour, and I appreciated that. One thing I thought was strange is they didn't show me the price upfront, which I thought was a little sketchy as I have no idea how much they cost. The woman that I met was wonderful. She answered all my questions. She was nice. The building was beautiful. I loved it. It was my style.

Provider Response

Sarah, we are delighted we could provide you with a positive experience! Thank you again for taking the time to let us know how we did.

Kathleen

5

August 21, 2021

I am a friend or relative of a current/past resident

Bickford of Portage offers a variety of activities, has a medical staff on call and on premises, occupational therapy, and physical therapy. The day we went there, we walked into the lobby and saw that they had a make-believe volleyball net spread across the big room. There was a whole bunch of people in their wheelchairs and regular chairs playing volleyball with about six or eight giant beach balls. They were having a blast. I wanted to join them. It just looked like fun. There's a formal dining room and everybody meets there to eat. They have housekeeping once a week. They occasionally have outings to an ice cream place for everybody to get ice cream. It just sounds like the ideal thing. They also accept pets. The rooms we saw exceeded my expectations, actually. The lady that let us around, Cheryl, was very knowledgeable and very helpful. She listened to our questions and answered them. She gave us a very nice tour. We met someone who helps the residents with bathing. They also have a hair salon. They just have everything. They only have 46 apartments too. My sister can take all of her own furniture and all the things that are hers. When we went by, it was the Fourth of July. Every door in the hallway was decorated with Fourth of July themed projects that the residents had done themselves. They also had nice gardens. The ladies can plant flowers. It's all raised work areas, so they can stand or even sit to help plant flowers and get them ready. We were there during lunchtime, and they had shrimp. Everybody was eating and seemed to be enjoying it. They had a wonderful menu always with two entrees from which you could choose and a variety of vegetables. Everything is one floor, and it's almost kind of a rectangle shaped. You can essentially just walk around the whole place inside. A good friend of mine has her mother-in-law there, and she said that they're very satisfied too.

Provider Response

Hi Kathleen, thank you for leaving us such an excellent review. We appreciate it very much!

Thomas

4

August 8, 2021

I am a friend or relative of a current/past resident

My mom likes it there at Bickford of Portage; it's a nice place. The staff is very attentive and caring, and the facilities are very neat and home-like. Everything was decorated nicely. I like the activities and the staff. They have social gatherings, exercise classes, movies, sing-alongs, Bible study, and just anything you'd want to do. They have crafts, cooking, and baking. My mother's room is very nice. Because of COVID, I'm not allowed to go anywhere in the facility and only had to stay in my mother's room. COVID restrictions are slowly being lifted, so someday we'll have access to all the rooms. The residents have access to the whole facility, but the visitors do not. Her room is very neat. The view is beautiful. She has a view of the courtyard, and it's very nice. From what I can see, the main lobby is nicely appointed and decorated nicely. My mother's room is nice and clean. She uses her own furniture and everything, so that's fine. Everything's expensive. I wish it wasn't expensive, but that's what you have to pay.

George

5

February 4, 2021

I am a friend or relative of a current/past resident

My sister moved into Bickford of Portage yesterday. I wanted her relatively close to where I live so I could visit her, take things to her, and so on. So that made the decision, the proximity mattered to me. Bickford wasn't real close, but it had a 5-star rating and they had an opening. I was particularly concerned about the 5-star rating, because there were incentives in other places, but they didn't rate very well, and that's probably why they have incentives. I felt that Bickford gave me the best information that I could use. We felt that when my sister entered yesterday, she had a good welcome. They had put things in place, and were ready. The information that I was given ahead of time was useful, as far as floor plans. I was also sent a video of one occupied studio apartment so we could have some sense of what that was like. They were ready to answer my questions, they provided pretty thorough packets of information and there's a variety of them. It was an experience unlike anything we've gone through before, we had a lot of frustrations with that, but that does not necessarily cast any shadow on them.

MorrisA

5

February 1, 2018

I am a friend or relative of a current/past resident

Bickford of Portage was an outstanding facility. The staff was kind , efficient and patient with my father. In Johns last year he would brag about the food. Was delighted with the outings, The staff made John feel loved and cared for. The building was excellent, clean and well maintained. Jenna Jamee Ken, Mary made the year feel special for Johnand for his family. Thank you so much for all that you have done. Morris Karen

Christine034342

5

July 20, 2016

I visited this facility

We went to the memory care facility of Bickford of Portage. The rooms were small. The staff was great, which was one of their strong points. Had they been open sooner and had a little more available, we probably would have went with them. The price was good. It was lower than where we had come from and I believe it had better care, so that’s a plus. The location was perfect, but they were full.

Susie18

5

October 30, 2015

I visited this facility

The facility itself and the staff were great. They were very on top of everything. They seemed knowledgable and very helpful. The dining room was great. I like that Bickford Senior Living had a couple of different dining rooms for the residents to use.

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Costs for Bickford of Portage in Portage, MI

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$3,650

Starting Price

Services and Amenities of Bickford of Portage in Portage, MI

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Tv Room

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

About Bickford of Portage in Portage, MI

If you think there's not much going on in a senior living community, you've never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible.

That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net -- a proactive care team that's all about helping them live happier, healthier -- longer. Oh and did we mention our resident happiness ratings are double the industry average?

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford's nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

  • On-site primary care
  • High-performing care network
  • Interdisciplinary care meetings
  • Integrated health records
  • Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life's work. We're still family-owned and operated today.

Support in a home-like environment

Your loved one deserves to focus on what matters most -- living the best life possible. Whatever care needs they have, we're here to help.

  • Bread Basket Scratch Kitchen - This isn't institutional food. They'll get three meals a day from our scratch kitchen -- good as home can be.
  • Daily Activities - Choose your fun every day, with options like exercise, guitar sessions, happy hour, and much, much more.
  • Pet Friendly - Know your loved one and their pet are thriving together. We provide assistance with all pet care needs, including feeding, litter box, and outdoor time.
  • Resident Monitoring System - Never worry that mom could end up somewhere unsafe.
  • Transportation Services - Rest easy knowing your loved one can get anywhere they need to go, safely and hassle-free.
  • Medication Management - Twenty different pills per day? No problem.
  • Assistance with Activities of Daily Living - Whatever it takes to give your loved one their dignity, choice, and independence.
  • Maintenance-Free Living - Housekeeping, laundry, home maintenance -- no more! (And yes, we'll even help with the TV remote.)
  • Dementia Programming - All Bickford caregivers consistently receive advanced training in dementia care.
  • Spiritual Care - Most senior living communities rely on volunteers for spiritual care. Not us. We partner with MarketPlace Chaplains to provide reliable, consistent, professional support.

Help your loved one age gracefully in 3 easy steps

  • Visit us. Come in for a tour with one of our Family Advocates. We'll start by listening so we can understand your loved one's unique situation. We know what's at stake and we're ready to do whatever it takes.
  • Choose a HigherPath. The status quo isn't good enough. Your loved one deserves better. With our proprietary HigherPath senior health model, we can help your loved one live happier, healthier -- longer.
  • Cherish your time together. These years are meant to be golden. With your loved one living their best life possible, you can savor every moment. Meals, milestones, memories -- enjoy them all.

Map of Bickford of Portage

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Caring.com

Caring.com is a leading online destination for caregivers seeking information and support as they care for aging parents, spouses, and other loved ones. We offer thousands of original articles, helpful tools, advice from more than 50 leading experts, a community of caregivers, and a comprehensive directory of caregiving services.

 

The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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