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Bickford of Okemos

3830 Okemos Rd., Okemos, MI 48864

(800) 558-0653

Verified Partner

4.47

(19 reviews)

Offers Assisted Living and Memory Care

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Reviews of Bickford of Okemos in Okemos, MI

4.47

(19 reviews)

  • Facility

    4.7

  • Staff

    4.8

  • Food

    3.5

  • Activities

    4.0

  • Value

    4.0

Mary

4

September 10, 2023

I am a friend or relative of a current/past resident

My husband was a resident of the Bickford of Okemos before he passed away. They had some really good employees. That's always important because if you go there and there are different people and they don't know the residents living there, that's kind of bad. The food was pretty good. I got to share my husband's meals a couple of times because he couldn't eat, so that was pretty nice too. The room wasn't wonderful, it was really like a hospital. I didn't like the room. There were some games and things that they were playing.

Provider Response

Hello Mary, thank you for taking the time to leave us a review for Bickford of Okemos. We are so very sorry for your loss and honored to have been part of his life. Please reach out to your Bickford family if there is anything we could help with in the future.

Corey

4

June 18, 2023

I visited this facility

I went to Bickford of Okemos. The building was very nice. It looked very homey on the inside. Outside, it looked business-like, but the inside was very lovely. If I would have been able to afford it in my budget, I would have loved to have had my dad go there because of how nice it was and how much they tried to personalize the care. They have all the care wrapped up in one. All of their staff is trained in memory care. There is no separation of people. They're set up to take care of someone if they need help like that. I only got to do a tour with the regular staff, but they seemed very helpful. They told me that they would help even if I chose not to go there and that was kind of a shock. It looked like someone's home. It was set up to be more comforting and to help ease and relax the client to help the transition easier. I know they have a lot of stuff that they can do there.

Provider Response

Corey, So happy to hear that you recommend Bickford of Okemos. We're glad that you agree that it is truly a special place with a skilled and compassionate team.

Lori

5

June 4, 2023

I visited this facility

My visit to Bickford of Okemos was wonderful, the staff was great, and it's very secure. The price point was higher, but it's very well-maintained. They had a variety of activities that they do, and they also transport the residents who live there.

Provider Response

Lori, we are delighted we could provide you with such a positive experience! Thank you for taking the time to let us know how we did.

Dan

4

May 2, 2023

I visited this facility

We liked Bickford of Okemos, but it was very small and so we did not see the activity level necessary for my friend's need for stimulation. The gal that gave us a tour, Tyler, was very attentive and checked back with us several times. The facility was still a top-notch. The dining area was nice and clean, but then again, much smaller. The menu looked good.

Provider Response

Dan, we are delighted we could provide you with such a positive experience! While we are disappointed we won’t get the opportunity to take care of your loved one, we want to thank you once again for taking the time to let us know how we did.

ReviewerFC030123A

5

April 26, 2023

I visited this facility

Bickford of Okemos was very nice and very clean. It was attractive inside as far as furnishings. I saw a lot of staff in the hallways. They appeared to have an adequate staff-to-patient ratio. It didn't smell like some of these places do. They had a full-time activities director who had things planned every day for the residents. It just looked like a quality-run operation. That was our first choice, had my brother-in-law not needed a higher level of medical care. The person that I talked to was Tyler and she was very accommodating. She was good at follow-up, asking if I had any questions. We met with the director of the home and also their chief nurse there during our visit. We spent an hour and a half with these people and they just answered every question that we had. It was kind of a reconnaissance visit. We were looking for Plan B when my brother-in-law was released from the hospital. They had a lot of stuff for patients. They have pianos in every common area. They had TVs. They had common areas for exercise and meetings and things like that. It's a very complete facility. They said their staff had dementia training and their call light response time if a resident pulled the cord was an average of 4 minutes, which is pretty quick.

Provider Response

We are delighted we could provide you with such a positive experience! While we are disappointed we won’t get the opportunity to take care of your loved one, we want to thank you once again for taking the time to let us know how we did.

Kris

5

September 8, 2022

I visited this facility

The staff at Bickford of Okemos was very nice. A couple of the staff had been there over 10 years, which is an attractive element. The longevity of the care staff is really important because it's difficult to maintain those staff. They were very good. The person during the tour was very knowledgeable and passionate about her opportunity to provide care to the people. She's probably the warmest, most passionate person I talked to at all the facilities that I went to. She was topnotch. It was difficult not to choose them. If it doesn't work out at the other place, I wouldn't hesitate to move my father to the Bickford of Okemos. We wanted to put him in a studio apartment, and there wasn't one available. They had one available, but it would've been $40 more a day. The outdoor spaces were really pretty. They had a courtyard, but no pool.

Provider Response

Kris, we are delighted we could provide you with such a positive experience! While we are disappointed we may not get the opportunity to take care of your loved one, we want to thank you once again for taking the time to let us know how we did.

M

5

June 24, 2022

I visited this facility

Bickford of Okemos was beautiful, lovely, and well kept. The staff was friendly, helpful, accommodating, and knowledgeable. The rooms were adequate, nice, and seemed like what people would need. The dining area was very nice.

Provider Response

M, we are delighted we could provide you with such a positive experience! We want to thank you for taking the time to let us know how we did

Chris

5

May 8, 2022

I visited this facility

I went and viewed 4 communities for my dad and of the 4, Bickford of Okemos was my top choice. We had an assessor come out yesterday to tell us what dad's care plan was and by the time they did the care plan, the base rate was $7,200 a month. It's a little out of our league. If I could swing it, they would be my choice, there's no doubt about it, but at the rate they charge, my dad would be out of money in 3 years with his savings and his house and everything. None of us can afford to cash out our retirements or mortgages or our homes or care for him. I saw their assisted living and it was beautiful there, the rooms were nice and good-sized, and it was very family-oriented, there's no doubt about that. The staff who assisted us during the tour was wonderful. The facility was very clean, very spacious, and just very homey.

Provider Response

Chris, we are delighted we could provide you with such a positive experience! While we are disappointed we won’t get the opportunity to take care of your loved one, we want to thank you once again for taking the time to let us know how we did

Jenny

5

March 21, 2022

I visited this facility

We toured Bickford of Okemos. Everything was wonderful. Everybody seemed very friendly. I spoke with the director there, and she was wonderful. She led me through the interview process and all the contracting paperwork because at that time we thought my mom would be there. Everything was clean and neat. It seemed very orderly, so I was very impressed with it. They had an outdoor patio. She said they have puzzles and games that the residents do. They had a nice dining gathering facility and a lobby area. The rooms were very nice and good sized from what I saw.

Provider Response

Thanks so much for the recommendation, Jenny. Bickford of Okemos is an exceptional place!

G

4

April 6, 2021

I am a friend or relative of a current/past resident

My mother was in Bickford of Okemos. It seemed like my mother got a lot more personal attention since it was a small community. The staff has been pretty good, they're caring and helpful. The facility is kept up, clean and all that. They have a patio outside, puzzles and all kinds of things for people to keep busy, and activities they would do. The place looked kept up well and clean.

Provider Response

Thank you for taking the time to leave a review for Bickford of Okemos. We are always striving to deliver our best, which makes us curious as to what we could do to receive a 5-star review from you. Your additional feedback is much appreciated. Thanks!

Theresa

4

January 20, 2021

I am a friend or relative of a current/past resident

We moved my mother-in-law to Bickford of Okemos after Labor Day. We really haven't been able to step inside the community too often, but one of the reasons why we chose it was the location. Another reason was because they have memory care. The biggest reason was because they allow us to still visit outdoors even with Covid and we want to make sure that we have a place where we could still see her. The thing about it now is that they've really shut down and no one can go in and out but they haven't had any cases until recently so that was another thing. Everybody there was very good. They are clean, they are caring, and the staff tries to take care of you like we could do window visits when we didn't schedule for an outdoor visit. For outdoor visits they have two different areas with the seating and everything and we were to keep our masks on while we were there. You schedule for your outdoor visits, you get half an hour visit each time and it's 9-4 from Mondays to Fridays. On the weekends we get to do window visits which we really like being able to do. The staff were pretty accommodating. We're happy with the place. They do all kinds of activities. The one time they were doing nails. We noticed my mother-in-law needed her nails cut and when our visit was over we talked specifically to the care worker if she's going to take her and get her nails done. My mother-in-law said she's not going but they were able to get her in there and we knew this because her nails were polished and cut. So they really try to work and get the relationship with their clients and we were pretty happy that she has gotten that kind of care. They have stuff going on all the time between puzzles and kiddie parties, snacks and Halloweens. Last time they had all kinds of Halloween stuff going on all month like paint this pumpkin this day and do something else with this pumpkin the next day. My mother-in-law ended up with 3 different pumpkins from 3 different parties she went to. Also, if you wanted a snack, you can go down and get a snack. They really should post their activities, maybe they do on their Facebook. I just don't do Facebook. We don't have anything to compare it to but I know about care facilities. The OT keeps in communication with us but sometimes it's a little bit harder to get with the nurse on like a quick turnaround phone call. Otherwise, the OT keeps us up on things. We know this place is expensive and I'm sure there are other places that are not as expensive but then we can't go in and visit so for everything that they're doing for her, I guess we're pretty happy. I would say the layout for me is good because in the middle, they have a courtyard and we like knowing that she can get out into fresh air if she wants to. She also has an outside room there so we could do window visits. If she did not have that outside room we couldn't have done the window visits because we know someone who didn't have the outside room. They should improve on the food.

Scot

4

October 21, 2019

I visited this facility

Bickford of Okemos was clean. They're helpful. The room that they showed us was very nice, and I liked the way it was laid out. The dining area was clean. If my mom would have went there, she would have enjoyed their activities.

David

4

May 7, 2019

I visited this facility

We went to Bickford of Okemos. It's a smaller environment, it's in the suburbs of Lansing, and it might have been good for my mother. The people we met were helpful. They have a number of things that they plan to do, but we never really experienced any of that. The staff seemed very thoughtful and understanding.

Sharon

4

July 17, 2017

I visited this facility

Bickford was clean and nice, but it did not fit our needs. The staff was well prepared for me to come and visit, but it's a little bit farther for me, and it's cramped. It's too far for my husband to walk with a walker. The apartment layout was bad, the walk-in closet ate up a lot of room, and it made it very difficult for a wheelchair to get into the bathroom.

Karen361570

5

November 17, 2016

I am a friend or relative of a current/past resident

We chose Bickford of Okemos because they were willing to work with my parents. They put them together in apartment, and everybody seems very caring and competent. Things are going well. The food is pretty good, and my parents liked it. I think it's a good place; I had a friend who had her parents there, and she also recommended it. It's a very nice-looking place. The room is small, but they got a 1-bedroom little apartment which has a full bathroom in it and a little sitting area and kitchenette. Everybody is more than happy to help out with everything we need. So far, I think it's good, and I don't have any complaints at all.

Morrel

4

September 30, 2016

I visited this facility

Bickford Senior Living was nice. The dining area was fine, and they had a nice outside garden. The staff was very pleasant, and they had a nice menu. It looked like a good place to live.

Anonymous115707050

5

December 30, 2015

I visited this facility

Bickford is just down the hill from us. I talked with the manager, and he’s very nice. They’re all very nice and accommodating, but the rooms just aren’t large enough. The room and the den are just 610 sq. ft. large, and there wasn’t anything any bigger than that. I wanted to keep my sister happy in a room where she has some space. She brought a lot of her things from home that would give her comfort. I went there after their dinner hour and didn’t notice anything going on at the time, although they had game rooms and areas outside for walking.

Anonymous117183350

5

December 10, 2015

I visited this facility

Bickford was the very first one I saw, and it was really nice, really homey, and they accepted pets as well; I have a cat. The Bickford was the most expensive of the three assisted living that I went to, so I ruled this one out because my funds are getting low. I didn't have a problem with it; it's just that it was in the higher range of prices for me, but it was very nice.

msufan

4

August 1, 2014

I visited this facility

Bickford was quite accommodating, but the prices seemed fairly high. The memory care seemed to be small and in an intimate setting. It seemed to be personalized because they had few people there. They apparently had activities and it was personalized and compatible with what the patients had experienced in the past.

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Costs for Bickford of Okemos in Okemos, MI

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,106

Starting Price

Memory Care

Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.

$4,106

Starting Price

Services and Amenities of Bickford of Okemos in Okemos, MI

Costs

  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We offer a month-to-month rental

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We do not offer companion suites
  • Studio Apartments

Dining options

  • In Room Kitchenette
  • Dining Room Shared Meals

About Bickford of Okemos in Okemos, MI

If you think there's not much going on in a senior living community, you've never been to Bickford. Imagine your loved one enjoying delicious, scratch-made meals, having a friendly caregiver always nearby, and a calendar chock-full of social activities. Our family of caregivers will do whatever it takes to make sure your loved one is living their best life possible.

That includes our nationally recognized HigherPath senior health model. Think of it as your loved one's safety net -- a proactive care team that's all about helping them live happier, healthier -- longer. Oh and did we mention our resident happiness ratings are double the industry average?

Get your loved one on the HigherPath

Many assisted living facilities seem similar. But Bickford's nationally recognized senior health model is taking the road less traveled and championing a higher standard of senior care. An interdisciplinary care team will ensure your loved one is getting whatever proactive interventions they need to stay on a higher path.

  • On-site primary care
  • High-performing care network
  • Interdisciplinary care meetings
  • Integrated health records
  • Outcome-focused technology

Created to care for our family. Devoted to serving yours.

Bickford was founded in 1991 to care for our own mother. What started out as a family need has blossomed into our life's work. We're still family-owned and operated today.

Support in a home-like environment

Your loved one deserves to focus on what matters most -- living the best life possible. Whatever care needs they have, we're here to help.

  • Bread Basket Scratch Kitchen - This isn't institutional food. They'll get three meals a day from our scratch kitchen -- good as home can be.
  • Daily Activities - Choose your fun every day, with options like exercise, guitar sessions, happy hour, and much, much more.
  • Pet Friendly - Know your loved one and their pet are thriving together. We provide assistance with all pet care needs, including feeding, litter box, and outdoor time.
  • Resident Monitoring System - Never worry that mom could end up somewhere unsafe.
  • Transportation Services - Rest easy knowing your loved one can get anywhere they need to go, safely and hassle-free.
  • Medication Management - Twenty different pills per day? No problem.
  • Assistance with Activities of Daily Living - Whatever it takes to give your loved one their dignity, choice, and independence.
  • Maintenance-Free Living - Housekeeping, laundry, home maintenance -- no more! (And yes, we'll even help with the TV remote.)
  • Dementia Programming - All Bickford caregivers consistently receive advanced training in dementia care.
  • Spiritual Care - Most senior living communities rely on volunteers for spiritual care. Not us. We partner with MarketPlace Chaplains to provide reliable, consistent, professional support.

Help your loved one age gracefully in 3 easy steps

  • Visit us. Come in for a tour with one of our Family Advocates. We'll start by listening so we can understand your loved one's unique situation. We know what's at stake and we're ready to do whatever it takes.
  • Choose a HigherPath. The status quo isn't good enough. Your loved one deserves better. With our proprietary HigherPath senior health model, we can help your loved one live happier, healthier -- longer.
  • Cherish your time together. These years are meant to be golden. With your loved one living their best life possible, you can savor every moment. Meals, milestones, memories -- enjoy them all.

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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