Heartland Health Care Center-fostrian
540 Sunnyside Drive, Flushing, MI 48433
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Reviews of Heartland Health Care Center-fostrian in Flushing, Michigan
1.91
(12 reviews)
Facility
2.3
Staff
1.8
Food
1.8
Activities
1.5
Value
2.3
patricksbrother
5
|
January 19, 2020
My mother was a resident of the rehabilitation center during most of the month of December, 2019. The staff was great / took the time to answer our questions and answered the call light quickly and cheerfully. Kelli, the admissions coordinator, greeted us right when we arrived and was very helpful in getting us settled in. Mom's room was very nice and was kept clean. The food was fantastic, and she always received what she ordered at the breakfast and lunch meals - the accuracy of the supper trays was not as good - often items were missing from her tray. The therapy staff provided appropriate physical and occupational therapy activites during her stay. I would have liked to have seen Mom participate in more of the activities that were available - not sure if she wasn't asked or if she told the staff that she didn't want to do them. I would highly recommend Heartland Health Care Center - Fostrian Rehabiliatation Center to any family looking for this type of service.
Provider Response
Eesti
1
|
December 28, 2019
Food is inedible Average call light response is 30+minutes Wrong medications given,staff not familiar with correct dosages. Pharmacy issued meds listed on allergy alert. Third shift staff is a horror. Rude, angry, uncaring, unkind. Do not go here if you expect good care.
Provider Response
Anonymous Z
1
|
March 8, 2019
If I could give less than 1, I would. They are very unprofessional, they steal from patients, the staff is more concerned about themselves than patients care. They serve cold foodleave patients unattended for hours and are annoyed when called upon.
Provider Response
LovedOne1210
1
|
January 2, 2019
My husband was at Heartland Health Care Center-Fostrian. When he first came in, the girl said, "If you have to pee he can use the urinal, and if you've got to poop I'll take you to the bathroom. But I'm not going to hurt my back and I'm not gonna hurt you." Well, he got the bed wet, and she came back with a clean sheet and she was going to put it on the wet bed without cleaning it off. The rehab was fantastic. We were there a year ago and it was fine, but some other company took over and it was awful; they wouldn't come to you room when they were supposed to and they didn't take care of him like they're supposed to. The food is awful, like everybody that came in brought food for their relative. The therapy was fantastic, but the nurses and aides were terrible. He had a roommate but the room was OK and could have been a little bigger.
Provider Response
mitzelfeld
1
|
March 18, 2018
Wouldn't recommend this place. My mom had cancer and was bleeding waited 3 hours before they called help she passed away .
One watchful caregiver
1
|
October 3, 2017
I visited this facility and was not impressed at all. The Nursing home section looks old and no updates for those patients who live there day to day. No decorations to look at. Could smell odor of urine when walking through the halls.. The patients were lined up by the Nurses desk like they had nothing to do. Just sitting around.. Don't they provide activities for these folks? It looked sad. There was a male patient with a tube connected to him just sitting there and you could see writing on equipment. Nothing covered over. The Rehab Unit looks new and many staff were working in that area. I would not recommend this facility. All of the patients should have similar accommodations and appear well cared for. Our loved ones deserve the best accomodations regardless of how long they will require others to help with their care.
Provider Response
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Services and Amenities of Heartland Health Care Center-fostrian in Flushing, Michigan
General
- Resident Capacity: 118
Medicare
Health
1.0
Overall
1.0
Quality
3.0
Staff
1.0
About Heartland Health Care Center-fostrian in Flushing, Michigan
Heartland Health Care Center-fostrian is a Senior Living provider in Flushing, Michigan that offers residents Nursing Homes services. Contact Heartland Health Care Center-fostrian for more details on services and rates.
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