Regency Heights-detroit

Lisa

If you’re looking for a great staff to interact with your loved one’s and put their well being first, this is the place that genuinely cares for their residents. The minute you walk in you’re greeted by the receptionist , the most important thing for the residents is to feel at home, safe and loved. I’ve witnessed the Activities Director and her staff go over and beyond to show love in so many ways. There’s always theme activities, picnics, music, singing and conversations with a smile.. They work together to assure the residents at Regency feel at home surrounded by love from all.

Ms. Roberts

My mother has been here on several occasions. This place use to be awesome. I was actually surprised because it’s in the inner city. Now, this place is gone down tremendously. When you call you barely get an answer. They are very understaffed so if your loved one is here they will not, I repeat they will not receive proper care. Also some of the staff dress like they are streetwalkers or going to a club, seeking attention. You need an appointment to see your loved one but if they aren’t answering the phone that might be a little difficult to do.

ReviewerFC111020A

I was at Regency Heights for rehabilitation a few years ago. It was a nice place. They had nice facilities and a nice rehab program. My wife's mother also had been there before, so we knew about it. The staff was very personal and they showed a lot of compassion. The food was really good. They had lots of amenities. It was not crowded. The rooms were big, and we had nice furniture in the rooms. It didn't look like a hospital.

Perturbed Relative

I had a relatives there and wanted to pay in advance for them to get their hair and nails done on a regular basis. First of all, no one in the activities room answered the telephone --- I had to call numerous times until someone finally did answer and then they had no idea what the prices were or if I could purchase gift certificates. They also mentioned that whoever it is that does the nails only comes on Fridays and that's a maybe. I called the Business office there and explained my concern and also to seek assistance. I left my name and telephone number. If they called me back you did. I would not recommend this place for anyone who cares about their loved ones.

Shirley104505550

We chose Regency Heights for my mother as it was close. Her room is sufficient, of decent size, and she has her own phone. The staff is OK. They have a very nice dining room. She is kind of a loner, and she does not usually go there unless they kind of push her. They have activities throughout the day like sing-alongs, church, and games, but they should have more one-on-one interacting with the clients.

keyya

This nursing home should be closed down they treat there cna's like there nothing also they over work and underpay there cna's and they really have a good cna staff i walked in on midnights and seen they on had one nurse and two cna how can two cna's take care of 22 resdidents a piece that is really bad i feel really bad about that please dont put your love one there.