HarborChase of Auburn Hills

Offers Assisted Living and Memory Care

18 Reviews
3033 N Squirrel Rd, Auburn Hills, MI 48326
Call (800) 385-2527
HarborChase of Auburn Hills (800) 385-2527

Reviews of HarborChase of Auburn Hills

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Assisted Living Reviews for HarborChase of Auburn Hills

March 02, 2015

By jitterbug123

I am a friend or relative of resident

This facility is okay, they seem to be trying to provide good care for all of the residents. They seem to be understaffed which makes me a little concerned for the safety of the residents. Also the staff is under paid which I believe doesn't allow them to acquire the most experienced caregivers. In my opinion they are really lacking in the activity area. The extent of the activities program seems to be sitting in a circle listening to a karaoke machine and eating snacks. During the warmer months they did take the residents out to movies or to restaurants, etc.

December 22, 2014

By Anna18

I am a friend or relative of a resident

I placed my son in HarborChase. He is 43 years old, and he has Huntington's disease. He needs to go back into a facility, but HarborChase won't take him anymore because he smokes. My first impression of this place was good. It was very good. It was very clean. There were very attentive people. There were no odors. As for their rooms, there were private rooms. There was one person or a couple in a room. Regarding activities, every time I was there, there were no activities. They told me that they would take them to the movies, though my son wasn't there that long, but in that time, they never took him to the movies or anything like that, but they told me that they did.

September 30, 2014

By Caring69452250

I am a friend or relative of a resident

HarborChase is a small facility so it worked well for my mom. There was a schedule every day, and they followed the activities such as bingo. They did a thing called reminiscing where they would sit and discuss their lives. I think there were 4 or 6 tables for each meal, so that was kind of a big deal like they sit around their meal tables for quite a while. Probably every week or two, there was an outing. They went to Culver’s for lunch. They had picnics. They went to cider mills in the fall. Once every week or two, they would bring in entertainment. They had family things like picnics and holiday parties. I also notice there was not a big turnover in the care staff. I was very impressed with the care workers. The every day people that mom dealt with were really good. It was interesting because they were the people that probably were the least appreciated and the least paid. They were really caring, and they would go out of their way. There was a big turnover of the administration. I felt like the administration there was a bit lacking. The upkeeping and cleanliness was very, very good. There was one maintenance man who was there all the time, and mom’s room was cleaned and vacuumed probably every other day. Her first impression when she walked in, she said it didn’t smell there. It’s very comfortable and very clean. I was very impressed.

August 04, 2014

By midaughter

I am a friend or relative of resident

Not impressed. I would never recommend this facility!! Definitely seek other facilities. Safety is a huge issue, the home is Understaffed and staff changed weekly. Residents had alot of bruises and cuts. My father was sent to hospital several times a month and medicated unnecessarily!! He started in assisted living which is much cleaner and nicer than the other buildings. Personal items were always missing and they were not big on personal hygiene.

July 31, 2014

By Caring67168350

I visited this facility

I got a good impression of the people working in Harbor Chase. The manager was very nice. It was a very pretty place. The rooms were fairly big, but narrow. You can set up a sitting area and a bedroom. The rooms were designed so that all of them are situated in a circle; I suppose that’s why it's long and narrow. The food was pretty decent and better than most facilities. It was pretty expensive though.

December 29, 2013

By GB Gal

I am a friend or relative of resident

I currently have a loved one at this facility. We feel so blessed to have found Harbor Chase of Auburn Hills. Actually, a doctor from a local hospital told us about Harbor Chase. Our loved one has been here 2 years and we have been more than happy here. The love and care received here has been wonderful, and the care managers are terrific. Each resident has their "issues" and the staff here knows their habits and quirks and they happily work with each one of them to make them comfortable, happy and well taken care of. They have made us feel like a part of their family. I highly recommend Harbor Chase to anyone looking for a facility for a loved one. Thank you Harbor Chase for all you do!

August 29, 2013

By Joseph17

I visited this facility

HarborChase was nice. It was like a high class hotel. But it was a bit expensive. The rooms were not very spacious. The staff was very nice and they treated us very well. I would recommend it to others, if they could afford it.

May 18, 2012

By bre2123

I visited this facility

The staff was worked rather hard, and I felt bad for them. It took them a long time to do mostly anything at all. The facility itself was quite clean, and tidy, but the workers were under-paid, and overworked. I enjoyed the company of the old people they were rather sweet, and friendly. Some of them were out of their heads at this point, but we all get to that point when we grow old. I enjoyed spending time there, and would go back if only to help the old people, and staff. I wouldn't recommend it for my family members though.

January 25, 2012

By KRK188

I am a friend or relative of resident

Scary! No generator this past fall when power went out{10hrs without power}!Staff short{2 caregivers/20 residents, 1 caregiver/20 residents midnights{with 2 pages of cleaning chores},Food processed high in sodium,no water offered for hydration during day. Pest control in for ants numerous times, and now mice traps in one building. Unsafe,unclean,scary! Management offers nothing but excuses!!! Very disturbing!!!

Provider Response

We apologize if your experience at our community was anything less than positive. We welcome and appreciate your feedback. Our goal is to always provide the best care environment for our residents. If your experience was less than positive, then we want to hear from you and ensure your concerns are clarified. Please feel free to contact us via phone at (248)-340-9766. Thank you.

September 28, 2011

By bhecm

I am a friend or relative of resident

I visited many facilites before chosing this one for a relative. The staff and enviroment are safe and secure. They make the resident feel good and keep them comfortable. They check on the residents very often. I would highly recommend Harbor Chase to anyone with Alzheimer's or other memory issues.
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Memory Care Reviews for HarborChase of Auburn Hills

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Services and Amenities of HarborChase of Auburn Hills


  • Rent Plus Care Fees
  • Entry Fee
  • Fee Structure Extra: We Offer A Month To Month Rental
  • Assisted Living Starting At: $4495/month
  • Memory Care Starting At: $4495/month

Room and housing options

  • 1-bedroom apartments
  • Companion Suites: We Offer Companion Suites
  • Housing Extra: Cottages

Dining options

  • Dining Room Shared Meals
  • Dining Extra: Fine Cuisine; A Fresh, Nutritious And Constantly Evolving Menu Featuring Seasonal Ingredients And Regional Favorites; Small, Intimate Dining Area With Nutritious And Seasonal Chef Prepared Meals Served Daily.


  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Tv Room
  • Garden And Patio
  • Resident Parking
  • Features Extra: Secure Environment

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Wifi
  • Technology Extra: Emergency Call System

Health services

  • Skilled Nursing
  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes
  • Pharma


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Wii Sports
  • Fitness Room
  • Gardening
  • Arts And Crafts

Financial guidance

  • Va Benefits Consultation
  • Financing Advice

Guest services

  • Guest Parking
  • Guests At Mealtime


  • English


  • Resident Capacity: 20
  • Staff Patient Ratio: 8:01
  • Respite Care
  • Minimum Age: None
  • Pets: Small Pets Allowed

Range of services

  • Physical Therapy

Training Areas

  • Memory Care Training


  • Licenses: Adult Foster Care
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About HarborChase of Auburn Hills

HarborChase of Auburn Hills is a senior living provider in Auburn Hills, Michigan that offers residents Assisted Living and Memory Care. Contact HarborChase of Auburn Hills for more details on services and rates.

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