Hearthstone at New Horizons Alzheimer Care

Offers Memory Care

9 Reviews
402 Hemenway Street, Marlborough, MA 01752
Call (800) 385-2527
Hearthstone at New Horizons Alzheimer Care (800) 385-2527

Reviews of Hearthstone at New Horizons Alzheimer Care

9 Reviews Write a review

Memory Care Reviews for Hearthstone at New Horizons Alzheimer Care

May 08, 2015

By 4daughter

I am a friend or relative of resident

My parent lives at this facility and we are very satisfied with the level of care. We conducted extensive research into facilities in the Metro-West area of MA and visited many “Dementia Care” facilities. Nothing is perfect but Hearthstone comes very close! 4.5 stars. POSITIVES: - Hearthstone is a beautiful facility – lots of natural light, clean and always smells good. Very nice to visit - you can always find a private spot. - The grounds at New Horizons is beautiful and it is lovely to take a walk around outside. Always well maintained. - Caring and compassionate staff that take great care of all of the residents. Residents are well groomed, clean and all needs are attended to quickly. - Real sense of community - Set up of facility encourages independence with an outside courtyard that can be accessed at any time by the residents. Does not have the "locked in" feeling of other places we visited. - We did have concerns about the size and set up of the facility before moving in (mostly due to elevator). It has not been a problem since most activities are on the ground floor during the day and residents are given assistance to go between floors. - The size of the bedroom and common areas is manageable and comforting to the residents as the disease progresses. It is much easier to navigate than the first facility my parent lived in. Always clean and tidy. - Catholic mass on site - Programming is engaging, appropriate - not forced. - Family events - Staff members know the life story, interests, likes / dislikes of the residents and model activities on those things. There is something for everyone - cooking, art, music, exercise... - Field trips to restaurants and museums. - Convenient for medical issues - Nurses at Hearthstone are competent and responsive - help coordinate care by contacting MD on medical issues, facilitate Visiting Nurses, and assist with other requests. Previous facility left a lot of this work to me. - MD, Psychiatrist and Podiatrist all come to the facility on a frequent basis. Medications and other supplies delivered by local pharmacy. - My parent has improved since coming to this facility. - This is a very difficult disease and each case is different. My parent has always felt very comfortable here and we are very satisfied with the care and comfort this setting provides for the resident and family members alike. - Support for Caregiver / Family offered Negative: Only negative is the food. It can be a little salty and rich. Staff was very accommodating and has made adjustments for my parent on portion size etc. This was not a deciding factor for us - since Hearthstone fulfilled all of our other requirements.
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Costs for Hearthstone at New Horizons Alzheimer Care

Cost of Memory Care

$ 1,234

Starting Price

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Photos of Hearthstone at New Horizons Alzheimer Care

Services and Amenities of Hearthstone at New Horizons Alzheimer Care


  • All Inclusive Rent
  • Entry Fee
  • Fee Structure Extra: Move In Fee: $3,500
  • Memory Care Starting At: $7249/month

Room and housing options

  • Studio Apartments
  • Housing Extra: Shared Living

Dining options

  • Dining Room Shared Meals

Cleaning services

  • Laundry For Linens
  • Housekeeping
  • Laundry For Clothing

Technology and entertainment

  • Cable In Rooms
  • Internet Enabled Rooms
  • Wifi

Health services

  • Hospice Care
  • Medication Management
  • Physical Therapy
  • Psychiatric Care


  • Offsite Activities
  • Music
  • Games
  • Stories
  • Religious Services
  • Lectures Discussions
  • Book Clubs
  • Fitness Room
  • Gardening
  • Cooking
  • Arts And Crafts
  • Activities Extra: We Offer A Wide Variety Of Clubs And Classes Daily

Financial guidance

  • Va Benefits Consultation

Guest services

  • Guest Parking
  • Guests At Mealtime
  • Overnight Guests


  • Respite Care
  • Pets: No Pets Allowed

Range of services

  • Physical Therapy

About Hearthstone at New Horizons Alzheimer Care

Supported by over 20 years of research, taught and utilized throughout the US and internationally, Hearthstone’s innovative I’m Still Here approach offers people living with memory challenges an opportunity to truly thrive in a best-practices environment that is designed to adapt to the challenges associated with memory decline.

At Hearthstone we understand that people living with dementia are individuals – there is no “one size fits all” approach that works for everyone. Therefore activities are offered in small groups throughout the day as clubs and classes, based on residents’ interests and skills. In addition Hearthstone’s unique Learning Stations encourage independent study on topics of interest.

Dr. Zeisel’s international best selling book, I’m Still Here, provides an excellent overview of the philosophy behind our approach. Please contact us for a free copy, or come by for a tour to experience the I’m Still Here approach in action.

What Makes Us Special

Since 1992, Hearthstone has been setting the standard for providing engaging experiences for people living with memory challenges including Alzheimer’s disease – in fact, it’s all we do.

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Hearthstone at New Horizons Alzheimer Care

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