I liked Atria very much, the building itself was very well maintained, and it would be very convenient for us. The staff seemed very pleasant and knowledgeable. The rooms looked beautiful and very clean. It’s full service for anyone who needs it.
Reviews of Atria Maplewood Place
Assisted Living Reviews for Atria Maplewood Place
September 11, 2016
I visited this facility
August 30, 2015
I visited this facility
Atria Maplewood was quite nice as well. I really liked it; it probably would have been my third choice. I did go and tour the dementia unit, and I can't say that I got a very exact feeling of the rooms and how the residents were. I was kind of pushed in there; I was shown the dining room and the common room, and then we left. I actually did say, "Oh yup, alright I will bring my mom here." I had it set up actually. This was going to be my first choice, and then by the afternoon, I got another phone call, and they said, "Oops, sorry. He made a mistake. He shouldn't have told you that. We don't have any room available." So it was very disappointing, and that is why it didn't happen. I don't like being disappointed, and I think they should make sure that they give out the right information.
February 26, 2015
I visited this facility
I looked at Atria. It was beautiful. It seemed to be run very well. The rooms were beautiful and very clean. They had everything. As a matter of when they were showing me around, people were down at the exercise class and yoga class. They had a little bit of everything there. It is a very well taken care of place.
June 25, 2014
I am a friend or relative of a resident
We're done with assisted living. We had a very bad experience. My mother went into Atria and ended up getting put on all kinds of medication. She was left in the toilet 5 hours at a time. She fell twice, split her head, and split her nose open. It was horrible. My mother was completely out of it, had a UTI, almost died, yet they would raise the rent because she's now a level 2. That's going to be an extra $1500 a month, when they actually made her sick. They got her off all the meds, and now, she's like 30 years younger. The VA has her in an independent living and have people coming in to help instead.
Provider Response
I am so sorry to hear of your mother’s experience at our community. Your comments are very concerning to us and we would like to connect with you personally to get a clear understanding of the situation. If you are willing, please contact us directly at customerservice@atriaseniorliving.com including your contact information and the community name in the subject line so we may quickly include the appropriate directors in the correspondence. We are here to help.
April 26, 2014
I visited this facility
Atria Maplewood was very similar to the place where my mother is at, but it’s just the feeling. I had better feeling about the other facility. I liked Atria a lot. The staff was great there. They give me all the information I needed. They were just so nice. It was a beautiful place. It’s almost like a gorgeous mansion. I like their units. There was just a lot I like about it. It gave me a good impression.
November 27, 2013
I visited this facility
Atria Maplewood Place was pretty new and was very beautifully set up. The facility was very clean. The staff was very professional. The people were very nice. They seemed to have a lot of activities going on. They showed us the dining room and an area where people could cook if they wanted to. They had a doctor on call. However, I thought the price was high. Their studio was $4,700m, which looked like a large closet with a tiny bathroom, a shower and a tiny kitchenette. A one-bedroom is $,6,600 and the cost was prohibit of meals.
Provider Response
Thank you for taking the time to provide feedback. I am happy to hear that you enjoyed our beautiful community. Atria prides itself on maintaining high standards of service. I am concerned over the confusion regarding our rates because all monthly rates include at least two dining experiences per day. I encourage you to reach out so that we can answer any questions you may have regarding our rates and services included therein. Please contact us at customerservice@atriaseniorliving.com so we can set up a time to talk further (be sure to include the community name in your subject line).
September 26, 2012
I am a friend or relative of a resident
The assisted living areas of this facility were lovely, but the Alzheimer's unit (called "Life Guidance") was absolutely WONDERFUL!
My mother was one of 10 residents, who were not just well-cared for, but LOVED by the staff. Every time I went to visit, and to one of the special holiday events, I could see the love in the eyes of the staff, and hear it in their voices, and saw it in their touch.
My mother was very happy there for the last few years of her life. And because she was happy, so was I.
July 13, 2012
I visited this facility
I recently visited two residents at Atria Maplewood Assisted living facility. In general, I thought Atria Maplewood Assisted living facility is excellent.
The grounds of the facility are well kept. The center is located on a main road in Malden, MA and is easily accessible by car. There is a large parking lot available for visitors to use. Upon walking into assisted living facility you are greeted warmly by the receptionist and the smell of fresh baked cookies. There was also coffee, juice, and water available with the cookies at the front entrance. There is a library and several small sitting areas both with and without TV's not far from the entrance.
Every staff member we encountered was very friendly. From the interactions I observed it is clear that the residents know all the staff members and feel very comfortable with them. I also noticed that the facility staff demonstrated patience and had developed a genuine caring relationship with all residents but in particular a woman who has dementia and was relatively new.
There seemed to be endless amounts of common areas in the facility. There is a lovely patio area in between the buildings, picture a courtyard. The dining room is enormous but very comfortable, as residents sit in tables of 4 to eat meals. There is also a separate dining area that can be utilized for special events. The entire facility has a homey, spacious, and comfortable feel.
The residents' studio rooms are large and did not feel cramped at all. In the studio there was a large walk-in closet. There are stove tops and a good size refrigerator to use. The one-bedroom apartments are equally as nice but with more room.
Overall, Atria Maplewood Assisted living facility is a wonderful place. I would recommend it to seniors who are looking to maintain their independence.
April 25, 2012
I visited this facility
Atria Maplewood place is an assisted living located in a quiet neighborhood in Malden, MA. I'm not employed by the facility. I work as a home health nurse and I do visit Atria Maplewood Place regularly to check on several residents. The residents' rooms look like big spacious apartments. The assisted living facility is well secured. Staff is available 24 hours to supervise residents or assist with activities of daily living. Staff members are always friendly and helpful whenever I visit the facility. My residents like the facility, the meals and entertainment activities. I would highly recommend Atria Maplewood Place to seniors.
Independent Living Reviews for Atria Maplewood Place
September 30, 2017
I visited this facility
Atria Maplewood Place was OK, but we decided that we didn't belong there. I was very impressed with it. It was very nice, except it was in a neighborhood that is not a good one, like there are drugs and things like that at night. We had pie and coffee and it was fine. I liked everything except the people sitting outside, which was very depressing. We met a few of the staff and they were fine.
Services and Amenities of Atria Maplewood Place
About Atria Maplewood Place
At Atria Maplewood Place, you'll find a friendly, family-like environment in a peaceful New England town. Residents are close to shopping, the theater, movies, places of worship and Revere Beach. Atria Maplewood Place combines the convenience of city life with the comforts of country living.
Atria Maplewood Place offers the following services:
- Staff available 24 hours a day
- Choice of apartments
- Anytime Café
- Full-time director of events and activities
- Emergency call system in every apartment
- Daily restaurant-style meals
- Housekeeping services
- Medication assistance
- Scheduled transportation
- Memory Care - Life Guidance®
Atria Senior Living is a leading operator of independent living, assisted living, supportive living and memory care communities in more than 180 locations in 28 states and seven Canadian provinces. We are the residence of choice for more than 21,000 seniors, and the workplace of choice for more than 13,500 employees. We create vibrant communities where older adults can thrive and participate, know that their contributions are valued, and enjoy access to opportunities and support that help them keep making a positive difference in our world.
Map of Atria Maplewood Place
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