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Life Care Center of Nashoba Valley

191 Foster Street , Littleton, MA 01460

(800) 558-0653 (Call a Family Advisor)

2.91

(12 reviews)

Offers Nursing Homes and Assisted Living

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Reviews of Life Care Center of Nashoba Valley in Littleton, Massachusetts

2.91

(12 reviews)

  • Facility

    2.4

  • Staff

    1.9

  • Food

    1.8

  • Activities

    2.2

  • Value

    2.2

Jim

5

September 9, 2022

I am a friend or relative of a current/past resident

We chose to have Mom at Life Care Center of Nashoba Valley, because they accept Medicaid financing and a lot of the nicer places that we looked at didn't. The staff is very friendly, very knowledgeable, and very personable. They're great folks. I haven't met one yet that I didn't like. They also have physical therapy, chair exercise programs, movie nights, bingo, and all kinds of activities to keep them busy.

mortifieddaughter

1

February 25, 2021

I am a friend or relative of a current/past resident

My mother was a resident of this facility. When Covid broke out in the earlier days the Director apparently tried to hide the fact that there were COVID infections in the nursing home. The state had to intervene to find out why so many residents were being sent to the hospital. Many of these patients ended up dying as a result. My mother was tested and was inconclusive. They decided to keep my mother in the same room as an actively infected patient. It took several phone calls to get my mother out of there or to have that patient removed so my mother would not be infected. The place was on lockdown so I was not allowed to go in to see what kind of care she was receiving. They did try to zoom call and often times my mother would still be in bed at 2 o’clock in the afternoon because so many staff were out sick that they didn’t have enough to take care of these patients. My mother stopped eating and was eventually put on hospice care. I was able to come and visit her while she was declining. My mother was near death and her only family was me, my husband and her two grandchildren. They would not let the four of us be with her during her last hours and had made up a rule that only two people could be there at the same time. The Director of nursing was a nightmare. She told us it was a state law that only two of us could be there. I later found out it was the directors decision. I had a meeting with the director and begged her to let the four of us be with my mom during her last hour of life and she refused. Instead she said we could do two at a time and come in and out of the facility which I found would be much more dangerous in terms of spreading infection. The administration of this nursing home is a disaster in my opinion and my last hours with my mom were filled with tears and despair that we could not all be together. I do have to say the nursing staff try their best and we’re very kind to us. The Director of the facility at the time was inexperienced, young and in my opinion ignorant of the feelings of family members. I would not ever put anybody in this place. Please make sure you do a proper search and find a good facility for your elderly parent. I’m having a hard time forgiving myself for leaving my mom there, especially when I could not be present to see what kind of care she was getting.

Missloveyou

1

February 12, 2021

I am a friend or relative of a current/past resident

My husband was discharged from the hospital to Life Care for Rehab after a brain bleed. He was stable and improving at that time. He had orthostatic hypotension and was a fall risk which I told the admitting nurse. The hospital had prescribed that he wear thigh high stockings and an abdominal binder in order to help keep his blood pressure up so he would not fall when he got up. When I told the admitting nurse this she replied, "Oh we don't do that here." I repeated how important this was. I returned home apprehensive and with a heavy heart. The following morning, about 7 a.m., I was called and told that my husband had had "an unwitnessed fall" and that he had been taken to the local hospital. When I arrived he had neither the stockings or the binder on. A CAT scan revealed that he had had another brain bleed. He returned to the first hospital where he had been treated for the first brain bleed. He remained there for 7 weeks for treatment for the brain bleed and complications. After discharge he went to 2 Rehabs, another 7 weeks. Then he returned home. We were hopeful at first. However the brain trauma was too severe and his life became one of tremendous suffering with the next 9 months being a roller coaster of cognitive decline, behavioral changes, terror and a struggle to control his symptoms with medication and other modalities which would only work temporarily. He often believed that his amazing, loving caregivers were trying to kill him. The only good thing about his death 9 months after he returned home is that he is no longer suffering. His last year was hell and avoidable.

OMG NO

2

July 17, 2020

I am a friend or relative of a current/past resident

Must be the worst facility. My mom is a covid survivor but only due to the intervention of the town and state DPH. The staff was exposed to Covid-19 but management refused to confirm the diagnosis until it was too late. They obstructed the flow of information (internal and external) resulting in multiple deaths. The State Attorney General is investigating as is the Dept of Public Health. Stay away. Management remains incompetent and understaffing is worse than ever. Negative one star.

beccalinasm0m

1

April 9, 2020

I am a friend or relative of a current/past resident

They had an outbreak of corona virus and didn't tell families or follow protocol. As a result, my father is dying. Do not ever go here.

D2020

1

April 3, 2020

I am a friend or relative of a current/past resident

My grandmother had been staying here after she fell and needed to be in a place with 24 hour care. At first, everything went really well, she really liked the facility and said that everyone took good care of her. She was getting ready to be discharged before the Coronavirus pandemic occurred. Due to the extenuating circumstances, as a family we made the decision to let her stay there while the pandemic takes its course, figuring she was in the best hands. Given the high volume they were experiencing, they charged us top dollar for her to stay there for the extended time. During her stay we were informed that the whole building was placed on a lock down to take precautionary measures and to ensure all residents were safe. It has now come to our knowledge that the staff here was hiding the fact that almost 10 of their patients were diagnosed and since passed from the virus along with many of their employees who continued to work. Not only were non of the "precautionary measures" in place or followed but they exposed every patient to the virus while making top dollar. I am horrified at the treatment my grandmother received and all the workers should be ashamed of themselves. No one should put anyone they love or care about in this facility.

Skane

3

February 5, 2019

I am a friend or relative of a current/past resident

My MIL is here for Rehab after a heart attack. Her initial room was small and with a roommate. As there are a few of us there all day, everyday and did not want to interfere with roommate's peace, we asked for a private room and it was granted the next day. The grounds are quiet and beautiful, if you can go outside. We have found the nurses (except one), aides and P/T, O/T and speech to be very nice and professional. Although, at times, we observed that the nurses and aides had either skipped or were not informed on all of the services my MIL was supposed to have. One morning, we found her in bed with all her day clothes on from the day before. They never cleaned her up and changed her into bed clothes for the night. She was there 12 days before she had a real shower and they washed her hair. I have been there 2 times thus far when we pressed bell for attention required. It was over 20 mins the first time and 15 mins the second time...and I had to stand in hallway and flag and aide down. God forbid there was a real emergency. I hear people calling for help all the time. We had to really push them in order for her to get the attention that they said they could deliver when we decided to place her there. Things did get better with the prodding. Meals are actually pretty good and housekeeping is okay. However, we lost an outfit the second day. It had not been labeled yet and was taken to be washed. We never saw it again and it happened to be brand new - a Christmas gift! Be careful with your belongings. It is extremely difficult to get anyone to answer their phone for an update on my MIL or get a call back from the contacts there. I have even placed a call to the executive director for a safety concern and had to leave a VM. It's been over a week and never heard back. We still have some time to spend here and will see how it goes.

Warren10

5

September 30, 2015

I am a friend or relative of a resident

I found a place for my wife. It is called Life Care. It has been very good. They are very accommodating. There's far more employees/specialists per patient there than I saw at any of the other facility. The environment is very nice. The patients have as much care as they need. They are able to walk around. They can go outdoors. They have farm animals on the property. You are allowed to bring over your dog. It is a good comfortable setting for my wife.

Caring108583750

5

March 31, 2015

I am a friend or relative of a resident

Life Care Center of Nashoba Valley is very nice, and the food is much better than it was at the other place. The staff is super. They are very nice, and I can't say enough about them. It is not terribly new, but it is not terribly old either. My friend is in a good place right now, and I am hoping he will get physical therapy this week because he hasn't got it yet. The staff and the food are my primary recommendation. The staff is very caring, and you never hear them yell or scream; they are very patient.

notcomputersavy

3

February 4, 2015

I am/was a resident of this facility

Nurses and P/T, O/T wonderful. Aides varied greatly. Meals and housekeeping good. Long bell call response time. Many doing double shifts. Problems with the room phones repeatedly.

caring010716

4

July 29, 2013

I am a friend or relative of a resident

My relative was just here in Life Care Center for a rehab. They seemed to make every effort to make our requests possible. If we had any issues, we brought it up and they pretty much took care of them. Their staff was attentive. They did what they were supposed to do and it seemed like they did a good job. The single rooms that they had were definitely spacious enough.

FranAnd

4

June 1, 2011

Friend or relative of resident

I have visited this facility many times. I have had a handful of friends and family who have stayed at Life Care Center. There are two things that stand out to me about Life Care Center. The staff is extremely qualified and friendly. And the facility is kept very clean. Above this, the patients are treated well and always looked after very attentively. I would recommend this facility to people who need assisted living and rehab.

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Services and Amenities of Life Care Center of Nashoba Valley in Littleton, Massachusetts

General

  • Resident Capacity: 120

Medicare

  • Health

    3.0

  • Overall

    3.0

  • Quality

    3.0

  • Staff

    3.0

Medicare Provider Number: 225569
    Ownership Type: For profit - Corporation
    Rating Date: 9/1/2023

About Life Care Center of Nashoba Valley in Littleton, Massachusetts

Life Care Center of Nashoba Valley is located in Littleton, Massachusetts, just east of Oak Hill Conservation Site. Residents are eager to play with the facility's pets and enjoy interacting with the farm animals outside. Visitors are also satisfied with the staff's scope of knowledge and are impressed by the way they work quickly and efficiently to administer treatments. Life Care Center of Nashoba Valley offers single rooms for privacy, many of which come with a balcony. Family members give high marks for the spacious rooms, attractive dining areas and well-kept grounds for lawn games.

Map of Life Care Center of Nashoba Valley

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