Wingate at Chestnut Hill

Offers Nursing Homes

14 Reviews
615 Heath Street, Chestnut Hill, MA 02467
Call (800) 385-2527
Wingate at Chestnut Hill (800) 385-2527

Reviews of Wingate at Chestnut Hill

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Nursing Home Reviews for Wingate at Chestnut Hill

June 11, 2014

By ladybugs44

I am a friend or relative of resident

I would not recomend, this facility. Very uncaring unfriendly staff. Glad to get my mom out of there. But saw some things if your loved one is suffering from dementia I would watch them and if they say something believe them. Very sad the way they treat people. Would highly not recomend

Provider Response

We’re very sorry you were dissatisfied with your experience at our community and we encourage you, or anyone with concerns, to contact our management right away. Many of our families and our residents have told us how pleased they are with both the staff and the comfort and care we provide. Our staff is trained by dementia care specialists and strives to provide our residents with the best care possible while creating a warm, nurturing environment. Again, we encourage you to call or visit us to discuss specific problems you experienced so that we may address it.

October 07, 2013

By RedSox5

I visited this facility

My father has Alzheimer's and has been a resident at Epoch of Chestnut Hill for a little over a year. The nursing staff is great and the activities staff are amazing and very caring. Instead of having Dad wander around the secured unit all day they bring him down to the first floor for all his meals and most of the activities are on this floor, too. The entertainment is great and they even have a secured courtyard so we can bring him outside when it's nice. Great place for memory care!

September 19, 2013

By April 2

I am a friend or relative of resident

My 90 year old mother has lived in Epoch of Chestnut Hill for 1 1/2 years.  They could not have been more welcoming when she moved in.  They have consistently been kind, warm and caring towards her.  She spends every morning and afternoon involved in activities with the 'life enrichment' staff.  These activities help to keep her mind active and keep her socializing with other residents. I usually have to schedule my visits to her around her schedule.  She does not want to miss  "her activities." The nurses on her floor have been wonderful.  The patience, care and knowledge they have provided for her has been outstanding.  Every person there is looked at as an individual and they work together to plan out the care for each resident.  They have been very responsive to her needs and I am so happy and appreciative that she is living there.

September 09, 2013

By czalfg

I am a friend or relative of resident

Wow, we could not get out loved out of there quick enough. The Dementia unit is a joke. Most (not all) of the aides are lazy. I witnessed them letting residents sit in his own waste for hours. I told the aide who said "oh yeah?" and stood outside the room even longer looking bored. They sit all the patients in the same room with no stimulation or interaction. The staff is not trained in Dementia care. The staff argues wtih patients or ignores them. Even the charge nurse had no Dementia nursing skills. You'd think with vistors around, they'd be on their best behavior so it makes me wonder what happens when nobody is around! Dont let the beautiful building fool you! The staff is uncaring and unskilled for Dementia!

August 04, 2011

By SheilaGPranskyGCM

I visited this facility

Epoch is a skilled nursing facility that shares a number of amenities, including a courtyard, with Boylston Place, an independent living and assisted living facility that's adjacent to it. One floor of Epoch is dedicated to dementia care; another is used primarily for rehab. It's located in Chestnut Hill, MA, which is located in both Newton and Brookline, MA. Parking can be difficult, and it's a little distance from public transportation, but they do offer valet parking. The rooms are average in size and set up like a typical hospital room"“-though with nicer colors, furniture, and wall coverings. They're mostly semi-private and all have a private bathroom. One of the nice things about having Boylston Place adjacent to it is that the rehab. Staff can follow patients back to assisted living for outpatient or follow-up care. They also have programs for dementia patients off the nursing floor. Another program offered is near the nursing floor and is a comforting setting for end-stage dementia patients. It's a quiet space that's quite peaceful, with lowered lights. They play soft music, and make sure patients are hydrated and comfortable. There's a good ratio of caregivers to patients. The food is basic and rather institutional. The activities are geared to function level, with separate activities for separate groups, including bingo, films, chair exercise, flower arranging, and beading.

February 08, 2009

By Tsaurj

Best Facility for Rehab and Dementia Care

The Epoch Senior Health Care Center is a wonderful place because it is staffed with caring professionals who are always concerned about the safety and comfort of its residents. The nurses, care takers and service staff understand that every resident is someone's family member and loved one, and treat every resident with great respect and dignity. The facility is wonderfully designed to have everything a resident could want, including a mini-cinema that plays daily movies, and hosts bingo games. There is also a lovely gift shop and even a beauty salon. One of the great things about EPOCH is that there are no specific visiting hours. There is a receptionist until 7:30 pm (weekdays) but visitors are welcome any time, as residents are meant to feel at home rather than as guests. Dining rooms are available for families to rent for larger gatherings. These are just some of the many features this facility has to offer. Wonderful physical therapy programs for the residents, special unit for individuals with dementia, and great administrative assistance to answer all your questions. I highly recommend the Epoch Senior Healthcare if you're researching for a fitting facility with a difficult decision at hand.
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About Wingate at Chestnut Hill

Located just minutes from some of the world’s finest hospitals, Wingate at Chestnut Hill meets the short-term rehab, long-term care and respite care needs of patients and their families—always with attention, understanding, compassion and respect. Offering a full continuum of care with Independent Living and Assisted Living communities on the same campus, this 135-bed facility provides a tranquil environment for Wingate’s patient-centered approach, promoting healing, recovery and comfort.

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