Provider Response
Hi there, thank you for your review. Our team is working hard to ensure that all staff and residents are wearing masks at all time and abiding by protocols put into place to ensure the safety of our community. If staff members are screened and are ill, they are sent home immediately. We have received very positive feedback on our COVID protocols, and want to ensure that any issues are addressed. Please feel free to contact the local team if you would like to discuss your concerns further, as we take these kinds of concerns very seriously. Thank you