$7,950
Heritage Hall West
61 Cooper St, Agawam, MA 01001
3.5
(4 reviews)
Get Cost Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Explore Nearby Verified Providers
Be sure to consider these verified communities in your search.
Riverside Health and Rehabilitation Center
745 Main Street,
East Hartford, Connecticut 06108
3.0
(5 reviews)
Pricing not available
Reviews of Heritage Hall West in Agawam, Massachusetts
3.5
(4 reviews)
Facility
4.0
Staff
4.0
Food
4.0
Activities
4.3
Value
3.3
Lois 4244
4
|
October 26, 2023
PRO: 2023...The staff upstairs in Heritage West is caring and patient with elderly residents, including my mother. This is not an easy job! CON: Laundry was frequently lost. Phone numbers to various offices and nurse stations changed, making communication difficult.
Nola7
1
|
July 23, 2022
My relative was there for rehabilitation. She had been there a few times prior to 4/20 and had good experiences. She was there 6/22-7/22 and it has been a terrible experience. They lost her denture, her clothes and discharged her and sent her home without her walker, resulting in 2 falls. We have found her in a wheelchair that belonged to another resident. The communication is terrible. If we could get calls through to her ward they frequently got disconnected. Messages left for individuals in various departments were not consistently returned. Do not recommend.
dillandra
5
|
October 30, 2019
I have had many experiences with loved ones in a skilled nursing facility. Heritage Hall West by far has been the best! My Brother in law was a patient there very recently and the care and attention he received was top notch! The staff, including the Executive Director were on top of and in most cases ahead of everything at all times. I knew each day after a visit that I could leave there feeling confident that he was in very capable hands! The facility was spic and span and the caregivers were very friendly. He received Physical therapy as well as Occupational, and Respiratory therapy. The Therapy team was extremely thorough and made him feel like he was the only patient they had. Great place and the only one I would go to if need be. A+++++++
Provider Response
Rose6
4
|
May 8, 2012
I was quite impressed with the care my sister had received at the Heritage Hall West Facility, in Agawam, MA. My sister was there, for probably just over a year, but died about 2 years ago at the age of 50. She was born a "little person" at only 3 1/2' tall. She developed several complications due to her stunted growth, I believe, but the care she received at Heritage Hall was wonderful. The staff went to great efforts to make sure she was comfortable, clean and always had clean clothes to wear & bedding. They encourage her quite often to get out of bed and change her scenery. My sister's husband, also a "little person" resides there too and the staff celebrated their anniversary. Several staff members came to her funeral, which mean't so much to my sister's family.
What you can do with Caring
Services and Amenities of Heritage Hall West in Agawam, Massachusetts
Health services
- Hospice Care
General
- Resident Capacity: 164
- Respite Care
About Heritage Hall West in Agawam, Massachusetts
Heritage Hall West is a Senior Living provider in Agawam, Massachusetts that offers residents Nursing Homes services. Contact Heritage Hall West for more details on services and rates.
Help seniors by writing a review
If you have firsthand experience with a community or home care agency, share your review to help others searching for senior living and care.
Request Pricing Information
By clicking Get Costs you agree to our Terms of Use and Privacy Policy. You also consent to receive texts and calls, which may be autodialed, from us and our partner providers; however, your consent is not a condition to using our service.
Compare costs, photos & reviews of senior living and care options near you.
Questions?
Call to speak to one of Caring’s Family Advisors, or submit a request for more information here.
Didn't find what you were looking for?
Caring's Family Advisors can help answer your questions, schedule tours, and more.