Potomac Valley Nsg & Wellness
1235 POTOMAC VALLEY ROAD, Rockville, MD 20850
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$6,754
Reviews of Potomac Valley Nsg & Wellness in Rockville, Maryland
2.85
(20 reviews)
Facility
4.0
Staff
3.7
Food
3.7
Activities
4.1
Value
3.8
Reviewer#JM191022a
5
|
November 8, 2022
I am staying at Potomac Valley Nursing & Wellness for rehab. One of the things I like best about living here is the staff's attitude. The staff is very good, and they do not talk down to people. There are plenty of people who have worked here for at least ten years and don't leave. The food is very good, and the kitchen is clean. Everything is clean. They sweep my room every day and do my laundry. There are so many amenities here. They have what they call a Life Enrichment Program, where they include things like bingo, music, and entertainment. They hire outside entertainment sometimes. They do little art projects, mind quizzes, and informational sessions where they talk about the history of the country or different countries in their cultures. The property is maintained beautifully. The landscaping is manicured to perfection. They have gleaming floors in the lobby and large, open spaces.
TAC5
2
|
July 2, 2021
Extremely poor communication from staff to families. Once Medicare stops covering patient will be discharged. Dishonest assessment of ADLs done specifically to get rid of patients with complex dementia. Would not help my father get dressed. Left him I'm street clothes for days.
Kmills749
5
|
May 26, 2021
I was at Potomac Valley for 4 weeks and i truly enjoyed every minute. I was given the best care and all the staff were just amazing. I received all the services i needed and was able to return home. I would truly recommend Potomac Valley to anyone who needs rehab services. I will miss all the staff dearly
cdavid
5
|
October 3, 2020
Under new leadership and things have already improved drastically! Truly a compassionate amazing place that went through a bad spell but is now back on track with amazing care given from all departments!
KellyT
5
|
July 21, 2020
My father was a patient at Potomac Valley for over 3 weeks. He received excellent care. The nursing staff was so nice and kind. The rehabilitation department helped get my father back on his feet to go home.
qures
1
|
March 2, 2020
I would not recommend this facility for short or long term care. My relative was here for two weeks and it turned out to be the worst possible place for any kind of recovery or rehab. And that had nothing to do with the ongoing renovations at the time. There is a strong sense of nonchalance from the administration about patients' wellbeing that shows in most nurses' attitude. On average, they check in on patients only at meal times or when they are required to take vitals, as opposed to when they are called for help. Pressing the help button is pretty much useless. This means a Lot of patients would lie waiting to be cleaned or taken to a bathroom for hours in case they soil themselves. As a result, the entire place has an overpowering stench of feces as soon as you go past the nicely kept reception. They apparently don't seem to realize this because there is zero awareness or effort to sanitize. PT is substandard and way too short, not to mention no exercise at all on weekends. The physical therapist was aloof and uninterested in my relative's progress. That is important to note because in any kind of therapy, motivation and personal interaction skills play a great role. This lady had none. A few of the nursing aides are warm and helpful, but that is clearly because they feel sorry for the patients and not due to any pressure from the management. We visited our relative every day and were saddened to see residents wandering around the halls in their wheelchairs alone and lost, and the rest piled up in the main hall to sit quietly in front of the TV. No smiles, no engagement, it was always eerie to witness the depressed atmosphere. Please do not place any loves ones here. This is not a rehab place -- it is a place seniors are expected to come to die, not heal.
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Services and Amenities of Potomac Valley Nsg & Wellness in Rockville, Maryland
General
- Resident Capacity: 175
Medicare
Health
3.0
Overall
3.0
Quality
3.0
Staff
2.0
About Potomac Valley Nsg & Wellness in Rockville, Maryland
Potomac Valley Nsg & Wellness is a Senior Living provider in Rockville, Maryland that offers residents Nursing Homes services. Contact Potomac Valley Nsg & Wellness for more details on services and rates.
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