Woodholme Gardens
1700 Woodholme Avenue, Pikesville, MD 21208
(800) 558-0653
Verified Partner
3.78
(19 reviews)
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Reviews of Woodholme Gardens in Pikesville, Maryland
3.78
(19 reviews)
Facility
4.1
Staff
4.2
Food
4.0
Activities
3.5
Value
3.5
Delorse
5
|
December 8, 2023
My brother is at Woodholme Gardens. The staff were very friendly, very helpful, and delightful when I went in to take a walk-through. They're taking very good care of my brother and he is happy there. There are different levels of care. It's a very nice place. It's reasonable. They do run specials, so you just have to work with the director because there are specials that she can sometimes give to the families. My brother has a room, and he has his meals with everyone else. They come in and clean the room once a week, they do his laundry, and they help him with showers. So far, I'm very happy with the facility. He has only been there 10 days, but I haven't had any issues. When he has asked for something as far as maintenance or help with something, everyone has been right there to help him. The staff have been amazing. My brother said the food is very good. It smells good. I have seen nothing dirty. No dirty clothes lying around. Everything is always wiped down clean. With regards to activities, I've witnessed karaoke, and women and men getting pedicures. They have a barber shop there. My brother played bingo. They sit in their little chairs and do their little weights and stuff like that. And I saw arts and crafts going on one day. Everybody seems to interact. Even when they do the karaoke, the nurses and all the caregivers are all in the room sometimes with them singing and joking. It's got a very good atmosphere there.
Elizabeth
5
|
July 2, 2023
We really liked Woodholme Gardens. It was located in a really nice wooded type area. The accommodations were beautiful, and their sizes vary. They all had refrigerators and all the bathrooms were spacious. They had rooms where they could maybe just have a hospital bed or a twin bed, but most rooms had full size beds. They were very friendly from the time we walked in the door. The manager was the one that gave us the tour. They served us lunch and they showed us the different rooms and common areas. They had a nice garden area where people could go out and sit. They had a salon and a barbershop. They had several nice private areas where the family could come and visit. The residents seemed very comfortable sitting and talking amongst themselves, and some talking with the staff. In the elevators they had a full listing of what activities would be going on daily for the month. They had activities where they took the residents out.
Provider Response
Deborah
5
|
April 6, 2023
Woodholme Gardens was phenomenal. I was very impressed with it, and the facilities that are offered there. I met with the marketing agent. She hadn't been there that long; however, she seemed to have a wealth of information about the place. She highly recommends it. They had a list of activities on the wall. They had movie nights, dress-up nights, games, reading, and things like that. The receptionist was very polite and very helpful. The marketing representative was very helpful, too. The building itself was very nice. The rooms that we saw were well-kept and very nice. You could bring your own furniture, or they would furniture it for you. I saw some rooms that were furnished, which were very nice and up-to-date. I also like the fact that when you go in, it doesn't smell like some nursing homes. And some of the residents I saw that were walking there looked phenomenal. They were well groomed. They had their own beauty shop and barber shop right inside. They were also phenomenal. They looked good.
Provider Response
Cynthia
5
|
August 12, 2022
I visited Woodholme Gardens, and the overall tour experience was great. I found the staff to be very warm and very professional, it's everything I would want for my parents. The rooms were a decent size, there's good space for them. The place was very clean, well-kept, and well maintained. The person who gave me the tour understood our situation and what we were looking for. The dining area looked very neat and clean but we didn't try the food.
Nicole J.
5
|
April 9, 2022
I went to Woodholme Gardens. It was very nice, and the young man was nice as well. The apartments had a sink. It was a shower with a bed, and then there was the area where she could sit, and where she put her clothing. They had all kinds of games. They told me they had activities where they take them out. They had a van, where they take patients out to the grocery store, and take them to doctor visits. It's very clean. He showed me a courtyard where they do cookouts, and they do outside activities with the clients.
Provider Response
Marlethia
2
|
January 14, 2022
My dad is in Woodholme Gardens. Right now based on business operations, I would give them a two because I haven't been very pleased with the assistance that I've been getting from management. Unfortunately, my dad had only been there for one week, and one of the residents tested positive for Covid. They've actually been shut down for basically two weeks. I just received a phone call today that they will be opening back up tomorrow. However, I made several calls to the assistant director requesting to get a care plan as additional assistance to find out more, since he went there on an emergency basis. It wasn't actually a place I had chosen. It was the place that was recommended to me temporarily because he's been released from the hospital. It wasn't a place that I actually selected myself. I wanted it to be acceptable, considering the fact that it was an emergency situation, but the assistance that has been provided, I just didn't feel it. If I had to rate them based on the management of things, I would rate them very low. He's been there three weeks. I've only been able to visit him one week of the three weeks that he's there. I really don't have a full overall feel for how things are going. I do know that I had purchased some curtain rod and some curtains to be placed in his room. To my knowledge, that has not been done, even after putting in a ticket request for maintenance. They do little small things like that. They do publish a calendar of activities for the entire month. I do know at least while I was visiting that they escorted my father from the memory care area down to the assisted living area to participate in the activities with the assisted living residents. I do know that when I went there, I did see residents out in the common area, and they were doing exercises or listening to music. I do know that they do involve them in activities. They do have a barbershop. They're supposed to clean the rooms, change the linen, and do laundry, but I haven't been able to get a feel of how all of that is going yet. The cost is a little bit more than what I expected to pay. We paid an additional fee because the room was entirely too small. However, when you're in memory care as opposed to assisted living, the cost of the room is different. I'm anticipating that once he's evaluated and if it's determined that he can go to the assisted living area, then he would be able to get in a room at a reasonable cost (as opposed to paying an extra thousand dollars for that same room in memory care).
Provider Response
Millicent
1
|
October 15, 2021
My father was at Woodholme Gardens. They did not have enough staff for the number of memory care residents that they had on the floor, and the limited staff that they had were not qualified to be there. They did not know how to best handle people with memory issues. The facility itself was lovely. They've got large, spacious rooms, and bathrooms, and it's well-appointed. Their meals were appropriate sustenance too, but they didn't look appetizing, and they were small portions. I missed appointments because they were unable to get my father to get onto the transportation for an appointment. I also had to reschedule appointments, because they called me to come upstairs to get my father to come down, and I always had to call and see if there's time for me to extend that appointment out because they didn't know how to talk to him. So, then they had to call the head nurse, and that takes extra time. If they had someone who knew how to encourage their residents to get on transport, they should have done that ahead of time. I liked the exercise classes that they had and the dancing was fine, but they advertised a lot more than I think they were actually doing. One of the other problems I had with them was that they requested activewear for the residents, which kind of took away their sense of themselves. My father's always been a collared shirt and slacks guy, and they had him in sweatpants and a sweatshirt, but what that baggy clothing did was it masked weight loss. They did not communicate to us at all that my father was not eating properly. He has a high metabolism and we were unable to see the significant weight loss because of the baggy clothing. It wasn't until he ended up in the hospital for dehydration for the second time that we noticed in that hospital gown how slender he was. It was a significant weight loss on an already slender man. If my cousin and my aunt had not gone to visit him and seen that he had cracked lips and his tongue was white, he would no longer be with us. Lastly, if you send clothing for your loved ones, know that they wash it all. He had an extensive wardrobe of suits in every color, because that's what he wore, but when we sent those out to them, they put them in the washing machine and the dryer and ruined every suit. So, families have to make sure to take care of their dry cleaning, because they don't even warn you about it. They just do it.
Provider Response
Lavern
5
|
September 15, 2021
I was very pleased with Woodholme Gardens in Pikesville. They showed us around assisted living and memory care and we were impressed with all of it. I'm supposed to be putting down a $1500 deposit next month for them to hold a room for us. If they can deal with mom not being able to stand and if I provide the lifts and whatever she needs, then I would really still want for her to go there because everyone there has been fully vaccinated. They don't play when it comes to this virus so we were very impressed with that. Everyone wears masks when they are around the residents. I'm going to talk to the sales director because I'm still interested if they will accept her. I don't think they have lifts so if it's required for my mom, I'd have to provide it. I don't have an issue with that. The facility is extremely clean and the staff members were extremely friendly and accommodating. I didn't get a chance to look at the menu but they have a chef there that would provide you with whatever you like. I was also impressed with the fact that they have a closed area that's all windows where families can come in and have birthday parties, holiday dinners, and things like that within that close area. It's a glass-enclosed area. The chef will provide the meals or the family could bring in the meals that they want.
Provider Response
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Costs for Woodholme Gardens in Pikesville, Maryland
Memory Care
Memory Care is specifically designed to meet the needs of those with Alzheimer's or other forms of dementia. Specially trained staff members assist with activities of daily living (such as bathing and dressing) and provide therapies to slow further loss of cognitive abilities.
$3,225
Starting Price
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,669
Starting Price
Services and Amenities of Woodholme Gardens in Pikesville, Maryland
Costs
- Rent Plus Care Fees
Room and housing options
- Companion Suites: Yes
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
About Woodholme Gardens in Pikesville, Maryland
Woodholme Gardens provides a full range of exceptional senior living options in Pikesville, MD, designed to accommodate your lifestyle. We make it a goal to go above and beyond to enrich the lives of residents every single day. We offer Assisted Living, Memory Care, Respite, and Hospice Services.
Life is all about the memories we make, the people we share them with, and the love and feelings we have for the people that matter most to us. At Woodholme Gardens, we strive to provide you with everything you need to help you celebrate and take joy in life.
Woodholme Gardens offers exceptional care, wellness programs and social activities in a family atmosphere to create a community that you'll love to call "home". Our team of dedicated and compassionate associates is there when you need them.
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