Provider Response
Hi David! Thank you for giving us your seal of approval! The perspectives of our residents and their families mean so much to us!
Offers Assisted Living, Independent Living, Continuing Care Communities, and Memory Care
December 10, 2018
Provider Response
Hi David! Thank you for giving us your seal of approval! The perspectives of our residents and their families mean so much to us!
June 06, 2018
November 14, 2017
May 27, 2017
Provider Response
Thank you so much for sharing your confidence in us! Our goal is to provide the best possible experience for our residents and their families, and your feedback helps us to achieve that goal. If you feel there are specific areas of improvement that would bring our community to a five star level of care, please don't hesitate to reach out to our Executive Director. Thanks!
March 06, 2017
December 03, 2016
Provider Response
My name is Reuben Rosenfeld, and as the Executive Director, I wanted to thank you for taking time to post your input. I am sorry to learn of your concerns about our nursing team. We are constantly seeking to improve and learn from our residents and family members, and I would appreciate the opportunity to speak with you further regarding your experience. Please feel free to reach out to me directly at our community phone line. Thank you again for your time, and I look forward to hearing from you.
November 05, 2016
October 18, 2016
May 28, 2016
January 29, 2016
November 30, 2015
October 27, 2015
September 30, 2015
September 29, 2015
August 27, 2015
July 31, 2015
Provider Response
I am sorry to learn of your initial impressions about our community. While our community houses many people, we pride ourselves in creating a caring and supportive environment for our residents and our family members. I would love to have the opportunity to further discuss how we try to maximize each person’s experience here. Again, I am sorry that you did not select our community, and we did not have a chance to work together.
July 13, 2015
July 05, 2015
June 29, 2015
May 27, 2015
Provider Response
My name is Reuben Rosenfeld and I am the newly appointed Executive Director at Atrium Village. Here at Atrium Village, we take each comment most seriously; whether we receive it from a prospective client or current resident. Please be assured that we are committed to working with all of our families to help them in their individual journeys. I would welcome the chance to speak with you further, so you can feel firsthand our commitment to this mission.
April 17, 2015
March 25, 2015
March 11, 2015
February 15, 2015
January 03, 2015
September 23, 2014
July 31, 2014
May 30, 2014
May 20, 2014
May 12, 2014
March 27, 2014
February 24, 2014
February 03, 2014
September 30, 2013
September 28, 2013
May 29, 2013
October 04, 2011
January 12, 2021
December 15, 2020
April 28, 2020
July 03, 2019
Provider Response
Thank you Linda! We always appreciate feedback because it helps us improve our community. We're glad your overall experience here has been good, and we hope to continue to serve you well in the future. Mostly, we appreciate you leaving such a detailed review because it helps seniors and their families get a good idea of what to expect in our community and you, of course, know how helpful that can be when making a decision about a new home. Thank you again!
June 04, 2019
April 19, 2019
Provider Response
Brian-- We are glad that your experience with our community has been positive and you have found our activity and entertainment schedule to be robust! We are always working to provide a better experience for our residents and will note your constructive criticism about the elevators.
June 05, 2018
February 05, 2018
August 30, 2017
December 15, 2016
November 29, 2016
Provider Response
Thank you for visiting Atrium Village. Our mission is to provide best-in-class care and service, and we were sad to learn you did not have a more positive experience. We would appreciate the opportunity to learn more about what we could do to create a five-star experience for you, and invite you to reach out to our Executive Director, Reuben, at our community phone line. Thank you again for your time.
March 28, 2016
November 11, 2015
July 20, 2015
December 01, 2014
July 26, 2014
December 13, 2013
September 10, 2013
Provider Response
We are deeply sorry to learn that your loved one did not have a better experience. Any additional specific feedback that you can provide will help us to ensure that we deliver the best quality of care and services going forward. Please contact Joe Hessley, VP of Operations directly at 312-582-0240. We do wish the best for your loved one in the future.
Senior assisted living at The Atrium Village offers residents the best of both worlds. All benefits of our senior living community are combined with a full spectrum of senior care services to create a premier senior assisted living community. Residents enjoy beautiful surroundings, on-site amenities and social programs alongside continual on-call medical care.
At The Atrium Village, we adhere to state-of-the-art standards of senior assisted living while providing a special touch. Our residents receive personal and comprehensive care and are consistently treated with the dignity and respect they deserve. Whether our residents need help with day-to-day activities, getting to appointments, or medication management, our caregivers kindly and competently meet those needs.
Our assisted living community in Owings Mills has been purposefully designed to provide you or your loved one with a nurturing, comfortable, home-like environment that is attractive and easy to navigate. We foster community and family by hosting many activities and events each month. Residents are encouraged to participate in as many pursuits and outings as they like, appropriate to their ability. No matter what, everyone is treated as an individual person with unique needs.
At The Atrium Village, our residents live life to its fullest as they age in place.
The Atrium Village offers independent living in Owings Mills for seniors who are able and inclined to live independently, but crave the comfort, security and social opportunity a retirement community offers.
On-call assistance and maintenance-free living means you never need worry about anything but living life to the fullest! Just steps from your front door, you'll find easy access to a fitness center, media room and a wide assortment of activities, as well as special events and regularly scheduled outings into the community.
If you are looking for a vibrant, active place to call home during your retirement years, The Atrium Village will fulfill your desires. Come visit us and see how great senior independent living can be.