Brightwood Center
515 Brightfield Rd, Lutherville, MD 21093
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Reviews of Brightwood Center in Lutherville, Maryland
2.91
(12 reviews)
Facility
3.0
Staff
3.0
Value
3.0
likes NM
2
|
November 11, 2023
They are short handed. The therapy is mostly very good. Most of the nurses are caring, just too busy to do things when previously agreed. Some aides are helpful, not others. The social worker really messed up my discharge, didn’t apologize, had no accountability, gave me her work instead of doing it herself. There was another social worker who was helpful, but I had to stay beyond what we agreed to yesterday. The equipment is old. The rooms are old, the chairs uncomfortable. They did a good job for me when I was recovering. The grounds are nice. Bingo isn’t therapy.
schnanc
2
|
May 15, 2017
Came from the hospital here to work on PT for my new knee. Ignored for hours when needing help getting dressed or undressed. Changing bed linens was an issue, staff didn't know anything about my case or needs. Only bright spot was the PT. One hour session in 3 days here. I would have been better off at home. Hospital suggested this place for rehab and it's horrible. I wouldn't refommend it to anyone.
CSutherland
5
|
February 6, 2017
Powerback is a wonderful place for rehabilitation. The therapy is tough but it got my friend back to being able to work and live her life like before the accident.
Arlene15
3
|
January 30, 2016
Powerback is an excellent rehab, and my sister is there. They had got her really moving. However, when she went to the hospital for surgery, her surgeon and her physician didn’t want her going back to Powerback because they weren’t happy with the nursing care. She developed pressure sores while she was there which should never happen. But the place is very nice, the people were friendly and she got along fine with everybody. There were good size rooms and I don’t recall her complaining about the food. The nurse to patients seemed OK. The rehab was excellent.
Angry Child
1
|
September 20, 2015
My dad stayed here during the month of July 2015. The service or lack there of was horrible. My dad fell 3 times while staying there which later resulted in him being hospitalized in an intensive care unit. Although, the staff knew that he was a frequent faller, he was often left alone and was forced to wait a longtime to receive assistance. We informed the head nurse that her staff was sleeping while on duty but instead of opening an investigation on our allegations, she came up with excuses. The physical therapists and social workers were professional but the building smelled like urine and the staff were lazy. We will never send another family member or friend here.
pncgrant
1
|
July 21, 2015
STAY AWAY FROM THIS PLACE! My father was in here for 3 weeks and it was a nightmare. We chose it because of good reviews and on-site tour. Once he was in, it was a different story. We were given false information on the site tour (example, in-bed TV speakers for privacy...never existed). His roommates were senile if not mentally ill. One tried to get into bed with him, and other literally peed on my dad's stuff! Staff forgot on at least one occasion to bring him a meal. Nurse alarms were never turned off and rang all night. Constant moaning/screaming from other patients left in the hall. We begged, pleaded and threatened the staff but they just got defensive and refused to make the situation right.
What you can do with Caring
Medicare
Health
3.0
Overall
4.0
Quality
5.0
Staff
2.0
About Brightwood Center in Lutherville, Maryland
Brightwood Center is a Senior Living provider in Lutherville, Maryland that offers residents Nursing Homes services. Contact Brightwood Center for more details on services and rates.
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