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Diakon Senior Living - Hagerstown

Offers Assisted Living, Nursing Homes, Continuing Care Communities, Adult Day Care, and Memory Care

6 Reviews
19800 Tranquility Circle, Hagerstown, MD 21742
Call (800) 385-2527
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Diakon Senior Living - Hagerstown (800) 385-2527
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Reviews of Diakon Senior Living - Hagerstown

6 Reviews Write a review
Food
(1 Review)
Staff
(1 Review)
Facility
(1 Review)
Activities
(Not Rated)
Value
(Not Rated)

Assisted Living Reviews for Diakon Senior Living - Hagerstown

January 13, 2018

By Lausayi48

I visited this facility

I had the unpleasant experience of having to use this facility after knee replacement surgery.. When i arrived they werent even ready for me then told me not to sit on the bed. Then i said let me talk to the charge nurse and she wouldnt even talk to me. Then i had to physically stop her with my hand yo get her attention to give her my medical chart from the hospital. When she saw i had Blue Cross she was more than happy to help me. Then i findout that im going to get no pain meds because they had to order it Nd it would take several days. Which means no blood thinners no pain meds. After that i start running a fever and i did get a tylenol. They have conversations on the floor that are inappropriate and the room i stayed in with someone else was 85 degrees. Horrible. I was in on a thursday and left on that monday and the nurse wouldnt let me go. Because they found out Blue Cross payed for 155 days which i told them i was only going to stay for a few days. I would never recommend this place to anyone.
Provider Response
Thank you for your review. We would very much like to discuss your experience. Please call us directly at (240) 420-4100 and we will be glad to discuss all your concerns with you. Thank you.

September 19, 2016

By Ruth563251

I am a friend or relative of a resident

We got my mother in Diakon where her sister was; that’s why we decided to go there. The rooms were big and open; it’s good to get the walkers through. They got shows coming in, people singing, and bingo. The grounds were nice, and she seems to like it.
Provider Response
Dear Ruth563251, Thank you for taking the time to post your positive comments on how you (and your mother) feel about our community in Hagerstown. We are happy to hear your mother is enjoying being with us!

October 28, 2015

By Anonymous113663350

I visited this facility

Diakon Senior Living was fine. They were very informative, and they gave me the tour. The dining room was nice. I liked the location.
Provider Response

Thank you, Anonymous 113663350, for visiting with us and taking the time to provide us with your feedback. Please let us know if you have any questions you thought of after touring our campus!

September 20, 2015

By Caring113064950

I visited this facility

Diakon was fine. They showed me the facility, and I talked with a social worker. It was positive thing. I would give them a higher rating because it is lower cost, but on the other hand, I don't think they don't have as many activities as the other facility. I think the staff was nice and competent. I think they're good people. Overall, I think it was positive. The cottages that they showed me was close within viewing distance of both the assisted living and nursing facility. It was nice. It had a pleasant surrounding in terms of green lawns and mountainous area around, etc. I enjoyed it.
Provider Response

Thank you, Caring113064950, for taking the time to comment on your recent experience at our Hagerstown property. We appreciate your feedback and comments. We will often add activities based on the resident population and what the residents at that time enjoy doing. We try to offer a variety of activities so there is something for everyone to enjoy!

Nursing Home Reviews for Diakon Senior Living - Hagerstown

April 11, 2014

By LovelyLady00000461

I am a friend or relative of a resident

Ravenwood dealt with the level of people who need help. That was like one step up from the morgue. People sat in wheelchairs, ready to die. There was one lady who was really the life of the party. She's been there for 5 years, poor dear soul. There was more life in her, but it seemed it's being zapped out of her. They had games and activities, but I saw my mother-in-law withdraw to the point where she didn't want to go to the dining room. She wanted her meal in her room so she didn't have to observe the dead-pan dying and drugged faces. The doctor prescribed Zoloft to her, and she was like them. It's a VERY tough situation. It's hard to know what's happening. But I was very pleased that they were concerned with the sanitation, it didn't have a bad odor. The rooms were adequate but they were like hospital rooms. They had great physical therapy. The physical therapist was fabulous but food was not.

Continuing Care Retirement Community Reviews for Diakon Senior Living - Hagerstown

August 21, 2017

By Tom

I visited this facility

Everyone was very nice at Diakon Senior Living. They showed us around and told us how to get to the other campus. Most days, they serve just two meals, but you can get a third one if you want. The staff was very informative. They talked about what they did, what the setup was, and where you could park your car. Some of the places had garages as well as a parking place and my wife was very interested in that because she was afraid the parking places might be farther away than she wanted to walk. They had an exercise area and a swimming pool with a lift.
Provider Response
Thank you so much for your review. If we can be of any assistance in making decisions for senior living or health care, please just call our campus. We will be delighted to provide more information. Thank you again.

Photos of Diakon Senior Living - Hagerstown

Services and Amenities of Diakon Senior Living - Hagerstown

Costs

  • Entry Fee Cost: 175000

Room and housing options

  • 1-bedroom apartments
  • 2-bedroom apartments
  • Studio Apartments
  • Detached Homes

Dining options

  • In Room Kitchens
  • Dining Room Shared Meals

Features

  • Beauty Barber Shop
  • Resident Transportation
  • Party Space
  • Garden And Patio
  • Resident Parking
  • Pool

Cleaning services

  • Laundry For Linens
  • Housekeeping

Health services

  • Medication Management
  • Physical Therapy
  • Nurse On Staff: Yes

Activities

  • Offsite Activities
  • Religious Services
  • Fitness Room

Guest services

  • Guests At Mealtime

Languages

  • English

General

  • Resident Capacity: 90
  • Pets: Yes

Range of services

  • Physical Therapy
  • Occupational Therapy

Types of care

  • Meal Preparation

Training Areas

  • Memory Care Training

Licenses

  • Licenses: Maryland Department of Aging
  • State Licenses: 21AL020

About Diakon Senior Living - Hagerstown

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Diakon Senior Living - Hagerstown features an array of gracious living accommodations and health-care services offered on two campuses: Ravenwood and Robinwood. Our comprehensive services make us a Continuing Care Community that includes independent living, assisted living, memory care assisted living, short-term rehabilitation, and traditional nursing care. We also offer adult day services.

Conveniently located in historic Hagerstown, Maryland – the crossroads of the Civil War – you’ll be part of a community that is rich with tradition, culture, recreation, shopping and entertainment. Our residents celebrate the many advantages of our location, including unlimited access to the local attractions and amenities of the area including Antietam Battlefield, Black Rock Golf Course, Crystal Grottoes, Hagerstown City Park, the Maryland Symphony, the Premium Outlets and the Washington County Museum of Fine Arts.

Map of Diakon Senior Living - Hagerstown

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