Get caregivers in the facility that actually care and love their work and people. What you have now are people who just want a check regardless of how good they work. Instead of my relative’s health improving it was deteriorating. The relative was dehydrating the IV was near the bed, detached and broken.
Oak Manor Healthcare Center
Offers Nursing Homes
7 Reviews
Reviews of Oak Manor Healthcare Center
Nursing Home Reviews for Oak Manor Healthcare Center
April 16, 2019
Other
December 20, 2018
I visited this facility
I will mainly talk about the admissions staff. I went with a friend to scope out places for nursing care. The admissions lady i think her name is Melissa or Lisa? toured us and was so fantastic with her knowledge of the facility and about nursing care in general. Out of many of the places we toured she was the most warm and professional. We asked a lot of questions and she was just going with it and answering everything. I personally would have chose the place just because of her. My friend did not chose this place as her parent died in hospital. I would say its worth looking into make sure you ask for admissions Lisa or Melissa I believe, sorry if I got the name wrong!
October 24, 2018
I am/was a resident of this facility
I was a patient there for Rehab. This past Sept.03
Through Sept.25th. I came fr. Cressant cittes which
was a hell old. Now when I got to Oat Manor , it was still under the name of Holly Cross satuanary.
I then met the new owner/CEO.
he came to my room because I was crying and very upset. He came with is administrator. Because I was a patient there two years befor he
Brought Holly Cross I told him how bad things were. We met through my Breakfast which was very bad he then called in the Kitchen Manger as
Well as hi Assiistant. I displayed the Cold Horrible
Food. the kitchen new me because I am a graduate
Food service manger/ Cook. the meeting went so
well I was given my own personal hot craft the GNA's was told to make sure I have hot coffee all
DAY as soon as the kitchen staff comes on my sure
I get my coffee. all changes were made in the entire building to make things better.I left feeling
Very good about Oak Manor and since I have to
have my right hip replacement surgury I will be
going back to Oak Manor for my Rehab.
I sincerly Recommend any one to come and see
What I see. THE OWNER WORKED WITH ME he made sure all my needs were met. Check it out
June 22, 2017
I visited this facility
they make you choose a star - they don't deserve one. They gave my father high blood pressure med and 2 pain meds and wondered why his bp bottomed out. they discharged him with an infection that needs surgery. He had to go to the hospital from this place because he was so dehydrated. They said they provided counseling - yet he never saw a counselor. The place is clean - that is the only good thing about this place. The employees act like they don't want to be there - they shouldn't be there. I saw patients who have no visitors and the staff were talking about them in the hallway and not saying nice things. Maybe the employees need to be treated the way they treat the patients and they would see how it feels to get no respect, to be shown no care, to be stripped of even more dignity. I can only hope that oneday they will experience the same mistreatment.
November 11, 2015
I am a friend or relative of a resident
My mom is in Sanctuary at Holy Cross. The staff is engaged while she is there. She receives physical and occupational therapy and hasn't had any complaints. She is dealing with her dietary requirements, and when we express a need or a concern, they act on it. They seem to be attentive to the needs of my mother and other senior citizens. They have activities for them to engage in like bingo. My mom is not always cooperative with eating, but the staff member is very supportive in getting her to eat. In fact, she responds better to them than to me when I am trying to make her eat something. She is in a semi-private room about the size of a hospital room. She has a special bed because she is pretty much bedridden. She has something inflatable in her bed that works with her condition and reduces the potential for her developing bed sores.
August 26, 2013
I am a friend or relative of a resident
Sanctuary at Holy Cross is a wonderful facility. My parents are both in there. They moved there two years ago. Their staff is very professional and very caring. They check in on them regularly.
September 14, 2009
Think Twice
Right now I would think twice about sending your family member to Holy Cross. While some of the staff is very dedicated, most are not. I believe that the facility has deteriorated during the last year. Food is unappetizing, often cold, and sometimes served more than one hour late. The hallway smells. The rehab facility is too small and overcrowded. Patients have long waits for diaper changes.
I believe that the physicians are uncaring, unavailable, and second rate. Having said all that, there are some positive attributes. The decor is fine. It is not a depressing facility. Some wings are actually quite nice. I have not seen any signs of patient abuse and I don't hear any patients cry out from neglect.
I strongly recommend that you visit other facilities before sending a family member here.
Services and Amenities of Oak Manor Healthcare Center
Medicare
- Health:
- Overall:
- Quality:
- Staff:
- Medicare Provider Number: 215315
- Ownership Type: Non Profit Corporation
- Date Certified: 07/01/2018
General
- Resident Capacity: 145
About Oak Manor Healthcare Center
Oak Manor Healthcare Center is a senior living provider in Burtonsville, Maryland that offers residents Nursing Homes. Contact Oak Manor Healthcare Center for more details on services and rates.
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