Future Care Northpoint
1046 South Northpoint Rd, Baltimore, MD 21224
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Reviews of Future Care Northpoint in Baltimore, Maryland
3.17
(29 reviews)
Facility
3.4
Staff
3.6
Food
2.8
Activities
3.5
Value
3.7
Jennifer
5
|
March 6, 2024
Staff is phenomenal!! Candy especially took great care of my mother when she was there! I would recommend this facility to everyone!!
Provider Response
WS
5
|
December 2, 2023
My father’s rehabilitation care at FutureCare at North Point was pleasant. His room was always clean. The meals all appeared to have been nutritionally balanced and tasteful. The staff from the front desk to the caregivers were all very nice and understanding to my father’s limitations.
SR Hay
5
|
November 6, 2023
I have been inside the FutureCare North Point building visiting a friend. I was very impressed with the facility. When I entered the building, I wasn't slammed in the face with an "odor" like I normally smell when I walk into a nursing home! It was very clean and tidy! i also ate from the North Point Deli and their food is really good! Finally, my friend was very pleased with the care he received from North Point!
Jan0811
4
|
January 4, 2023
I was very pleased the way my boyfriend was treated and cared for the building was neat and seemed well maintained. The only issue I had was getting in the building for a visit took to long for person to see me to allow the door to open
Provider Response
so upset
1
|
July 6, 2022
My dad who is 89 went there from the hospital to get rehab. As I was sitting there visiting my dad he told me he had to go to the bathroom so he hit the nurses button and no one came he was to weak to walk , so my brother and sister helped him to the bathroom and he went. Then the next day my sister was there and again he hit the nurses button for the toilet and no one came so she helped dad to the toilet twice and they told her she could get in trouble for taking him to the bathroom. I know they are understaffed but no one wants to be sitting in there own waste . Meanwhile my dad fell overnight for the second time because nobody would help him to go to the bathroom. Now the last time he got up to go to the bathroom he slipped and fell and he busted his arm and elbow. So he couldn’t get up and they found him on the floor and they sent him to John Hopkins. Now when my sister with there to visit him at future care they said he fell and went to the hospital. They wouldn’t give anymore info. So my brother called future care to get info and all they did was give him a run around. My sister found out where he was by call 911. This place is a nightmare.. If you love your parents don’t send them to this place. I feel sorry for everyone who has dealt with this place. It is so sad 😢.
Provider Response
Reviewer#DT0701
1
|
July 4, 2022
My dad was at FutureCare NorthPoint, and they were awful. That was kind of sad because when my mom was in there for rehab, they were awesome, and they were great, but now they are horrible. My dad was supposed to be getting rehab to get his strength back. They just didn't seem to do what they were supposed to do. Therapy got there like 6 AM and they were gone by 2 PM, and they only had it five days a week, not six days a week. My dad got transferred out of the facility, and he was gone for hours. I went there to get his stuff, and I was at work. By the time I got there, he was out for like 2 hours, and the urine bottle that had blood was still sitting at the table. The therapy, I think was inadequate. I don't think they had enough nurses.
Provider Response
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Services and Amenities of Future Care Northpoint in Baltimore, Maryland
General
- Resident Capacity: 180
Medicare
Health
3.0
Overall
3.0
Quality
3.0
Staff
3.0
About Future Care Northpoint in Baltimore, Maryland
Future Care Northpoint is a Senior Living provider in Baltimore, Maryland that offers residents Nursing Homes services. Contact Future Care Northpoint for more details on services and rates.
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