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Birchwoods at Canco Assisted Living

86 Holiday Drive, Portland, ME 04103

(800) 558-0653

Verified Partner

4.53

(13 reviews)

Offers Assisted Living

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Reviews of Birchwoods at Canco Assisted Living in Portland, ME

4.53

(13 reviews)

  • Facility

    4.6

  • Staff

    4.7

  • Food

    4.3

  • Activities

    5.0

  • Value

    4.9

Pennie

5

November 8, 2023

I am a friend or relative of a current/past resident

My father is at Birchwoods at Canco Assisted Living. He knew somebody else that was there, and he had visited it before and he liked it. He's enjoying being around other people in his age bracket. He said the food is delicious and his room is comfortable and it's nice and warm. From what I've seen, the staff has been friendly and helpful. The only thing that I have tried was some dessert and it was really good. I haven't gone in and eaten a meal with him yet. The place is clean and very nice. When you walk in, you see the dining room, which is always set up nicely. They have it decorated for the holidays, and it looks good. They take them shopping at least once a week, they have bingo, and they have church services. They have a library and a pool table.

Provider Response

Hello! We value your opinion and experience with us here at Birchwoods at Canco. Thank you again for leaving a positive review, and we hope you share your positive experience with others!

Charlene

5

July 5, 2023

I visited this facility

Birchwoods at Canco Assisted Living was lovely. Tom was the one that showed me around, and he was excellent. It was a beautiful place, and I wouldn't hesitate to move there. The amenities sounded good, and the food looked good. Everything there was wonderful.

Provider Response

Hello! We value your opinion and experience with us here at Birchwoods at Canco. Thank you again for leaving a positive review, and we hope you share your positive experience with others!

Rae

5

June 25, 2023

I am/was a resident of this facility

I was sent to Birchwood thru Care.com and I couldn't be more grateful. I have never felt more loved or cared for in my life. The staff is outstanding. It is clean and homey feeling. I couldn't have made a better choice for myself. I am home where I have help with my various conditions. I absolutely recommend Birchwood on Canco to anyone .

Provider Response

Hello! We want to thank you for leaving a positive review with us. Here at Birchwoods at Canco, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.

Reviewer RC#0501b

4

May 6, 2023

I visited this facility

The person I met at Birchwoods at Canco Assisted Living was very friendly, caring, and very helpful. He has followed up with me several times to check on my mom and her status. So I appreciated that. He was just the nicest person. The part that I liked best about the facility was the separate cottages that were on site. I thought that those were very nicely done. The main building was a little outdated though and perhaps needed some work.

Provider Response

Hello! We want to thank you for leaving a positive review with us. Here at Birchwoods At Canco, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.

Cheryl

4

April 12, 2023

I visited this facility

Birchwoods at Canco was fine. It looked like it needed a little bit of updating. The carpet was like a pink mauve, but it was still inviting when you first walked in. It's wheelchair-accessible. The front desk was right there, so there's someone to greet you. The dining area was on the left. It's nice and had a wide open space. The staff was very nice, informative, and spent time to answer our questions. It was a lovely place.

Provider Response

Hello! We want to thank you for leaving a review with us here at Birchwood's At Canco. Our residents, family members, and staff’s opinions are of the utmost importance to us, and we take all feedback into consideration. Thank you again!

Julie

5

April 3, 2023

I visited this facility

I did a tour of Birchwoods at Canco Assisted Living. Upon entering, there is a beautiful dining room, all set up for lunchtime. When I was there, I got to see a studio apartment and a 1-bedroom apartment, they were both fine. There was no odor, they smelled okay. They were clean. They have different wings of the building. It was sunny. They have a lot of activities for them to do when there's no snow here. There are walking trails and a firepit. There are activities indoors as well, like chair yoga, I think that was going on while I was there. It looked like a lovely facility; I was happy with it. The person who gave me the tour, his name's Tom and I think he's the one who does this. He was fine. He answered all the questions and took me to see everything that I needed to see. Also, he introduced me to people, for example, the nurse that would be delivering medications if my mother needed any. He was very helpful. They did have a laundry facility and they said that the salon person comes in. I did meet the nurse. They had a library there as well. We were on the first level, the floor level, but there are other levels as well. I'm not sure if people all people can climb the stairs. I know there's an elevator there, but that might not be as convenient for others who are not able to climb stairs.

Provider Response

Hello! We want to thank you for leaving a positive review with us. Here at Birchwoods at Canco, we strive to give our residents, family members, and staff excellent care. We hope to continue having positive experiences with you in the future.

Karyn

4

March 15, 2023

I am a friend or relative of a current/past resident

My grandmother moved into Birchwoods at Canco Assisted Living for respite care. It is a very nice facility. They come out and serve 3 meals a day. One thing is that they don't have a menu on hand, and they don't have a whole lot of staff. She has a studio room, so she has a private bath and a bed. She has a fridge, counters, and a sink. There is a small patio in the facility. The staff is very kind and willing to work with you. I've eaten there and it was extremely good. They have a monthly calendar of activities, and they have daily activities going on.

Krista

5

January 10, 2023

I am a friend or relative of a current/past resident

My mother has moved into Birchwoods at Canco Assisted Living. I have nothing but positive things to say about them. It's been a wonderful experience. The facility is super clean. The people are super nice. There are lots of activities and lots of involvement of the family, and the staff is first class. It's nice. They have exercise classes every day, they have bingo a few times a week, they have a movie night, they do coloring, and they've been doing holiday activities, a holiday craft, just all kinds of different things.

Provider Response

We are pleased to hear that your experience with us was a good one! Here at Birchwoods at Canco, we value all of our customer’s experiences and love hearing their feedback. Thank you again for your words of praise and we hope to keep having positive experiences with you in the future!

Sheila

5

November 3, 2022

I am a friend or relative of a current/past resident

We have chosen Birchwoods at Canco Assisted Living for my mom. I love this place. It's a perfect fit for her. The only problem right now is people are eating in their rooms because they've closed down the dining room due to Covid, and the activities are down too. Other than that, it couldn't be better. It's clean and fun. The staff is attentive and prompt, and I love every one of them. They've picked her up twice because she has fallen twice and they've notified me right away. They have a podiatrist coming every 3 months, a beauty salon, and a van that goes around to different places.

Heather

5

October 17, 2021

I am a friend or relative of a current/past resident

My mom moved into Birchwoods at Canco Assisted Living. I'm extremely impressed and happy with the service. The staff is outstanding. They are incredible. They have been such a huge help, and I cannot say enough good about the staff there. They're friendly, nice, and know what to do even before we know what she needs. They're there doing it. They're incredible. They get her meals every day. They manage her medication. A couple of times, we've been concerned about her physical health, like when she had a urinary tract infection. I called because I could tell on the phone something was wrong. They were in her room in two minutes, and they had it diagnosed. The CNA was on top of it. My mother hates the food. I haven't actually seen it, but my mother thinks it's horrible. The layout is very good.

Jim

4

December 13, 2019

I am a friend or relative of a current/past resident

My dad is now at Birchwoods at Canco. We are happy with it. It is fairly new and my father has only been there for two weeks. We don't have a lot of experience with it, but so far everything is good. It seems to be a friendly atmosphere and they seem to be accommodating. They have a lot of musical activities which my dad likes. They listen to different musicians who come in. He has a large room. There is a section for sitting area and a section for a bed and a night table.

John

4

July 24, 2018

I am a friend or relative of a current/past resident

My husband was placed in Birchwoods at Canco, the place is excellent, and absolutely terrific. They have levels of care, he's at the least necessary at this point, but you can add levels of care as needed. And it's not a locked residence. The meals are very good, the place is pleasant and upscale, and the staff is caring. It's been a very good experience up to this point. Another thing we're thrilled about is that there are very few apartments available and he has one, at a cost level that other places change for just one room. So we're very happy with that. The activities are very good, and they have bus trips three times a week to doctors' appointments, the grocery store, and Wal-mart. And they have the usual bingo, arts, cribbage, and all those things, and they have groups come in to play the piano and what have you. The staff members are always smiling, they speak to my husband and learn their names, and in a month they learned his likes and dislikes and were joking around with him. The food is excellent, but there are odd things once in a while, like a strange combination of things. Maybe we're just not used to it.

Caring9363

4

March 28, 2013

I am a friend or relative of a resident

Birchwoods was recommended through our search, and they seemed good and very modern, but they did not have the room my mother was looking for. They were very good about providing us with a list of the activities they provided.

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Costs for Birchwoods at Canco Assisted Living in Portland, ME

Assisted Living

This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.

$4,395

Starting Price

About Birchwoods at Canco Assisted Living in Portland, ME

Birchwoods at Canco Assisted Living located in beautiful Portland, Maine, combines the care seniors need, the convenience they value, and the independence they cherish.

Birchwoods at Canco is beautifully designed with spacious common areas to enjoy with family and friends. Our elegant dining room serves three chef-prepared meals every day. Activities are an integral part of the Birchwoods' lifestyle and include arts, crafts, table games, fitness classes and outings. Weekly movies are shown on the wide-screen TV, with refreshments on the house. On the quieter side, you can take advantage of Birchwoods' library or relaxing whirlpool. Health and personal care services at Birchwoods at Canco are coordinated by our full-time Registered Nurse.

In addition to our Basic Services, you can choose from a variety of Personal Services according to individual needs and preferences. In this way, an individualized service plan is created with resident, family, and staff input. Because it focuses exclusively on your needs and preferences, you do not pay for services you do not require. The goal of your service plan is to promote your health and quality of life. The plan is reviewed on a regular basis and, of course, you can modify it at any time.

Map of Birchwoods at Canco Assisted Living

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The material on this site is for informational purposes only and is not a substitute for legal, financial, professional, or medical advice or diagnosis or treatment. By using our website, you agree to the Terms of Use and Privacy Policy

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