I took a tour of Nouveau Marc, and the place is very nice. I pretty much saw just the one-bedroom, and the efficiency, but they are both nice and cozy. The one-bedroom was more to our liking. The facility was nice, and the lady that helped me was very helpful, and very nice. She gave us a tour of the whole facility and the models, and they were very nice. She showed us the gaming rooms, and a walking track or a walking path outside. They have religious services and she showed us that area. She also showed the dining room. It is an older facility, but it was very nice, and very well kept.
Nouveau Marc
Offers Independent Living
26 Reviews
1101 Sunset Blvd, Kenner, LA 70065
Call
(800) 385-2527
Reviews of Nouveau Marc
Independent Living Reviews for Nouveau Marc
August 20, 2021
I visited this facility
August 17, 2021
I visited this facility
Nouveau Marc was a beautiful place. It's a great independent living center. It's not one that I would consider for my dad because I think he is not totally independent. The facility was nice. There's a lot of features. The rooms were nice and big. I like the activities that they plan every day, and their scheduled menus. Some of the rooms have a little balcony where you can roll out. It's a nice, quiet place. I like it. The facility was really big and open. It's an open floor. There's nothing on the floor that would prevent a wheelchair from rolling in and rolling out. I like the openness of it. I only met the tour guide, and she was very nice.
June 21, 2021
I visited this facility
Nouveau Marc was very nice, the residents seemed very friendly, and the marketing director was very nice, congenial, and very accommodating to our requests. The overall property was nice. The only negative thing we have is the rooms are very tiny, and I don't know if our current furniture will fit in there. If it doesn't, then that's going to be an added expense for us to replace furniture and get something that will fit. That's the only negative that I could come up with, and it doesn't leave it out. We're definitely considering it very much so.
It was very clean. The amenities were incredible. Everything's included, so that's a huge plus. They have a very welcoming area when you come in. There are residences on the bottom floor and second. They have a very nice dining area where they serve three meals a day. There are laundry facilities. The whole place was very clean and looked very well-maintained. The staff was excellent. They couldn't have been nicer or more accommodating.
The marketing director was just unbelievably wonderful. She answered all our questions, was very friendly, and all the residents love her. Everyone she passed, she called them by name, she greeted them, they greeted her back, and it looked like they just adore her. She made everything so pleasant yesterday. It made you want to just jump in right away. We didn't try the food, but she invited us if we wanted to come today for lunch.
June 20, 2021
I visited this facility
Nouveau Marc was very nice and clean. The room was spacious and nice. The staff was really nice and informative. The dining room was nice, but I didn't know about the food because they weren't serving any food during my tour at the facility. They have games. They have a pool table and a very spacious game room. They have a salon inside the facility, which is very nice and it looks professional.
November 23, 2020
I visited this facility
I went to Nouveau Marc for an in-person tour. It seemed like a clean, safe environment. I wasn't able to interact with the people too much because of the pandemic, which kinda limited me being able to really talk to the people that lived there. I really would have liked to have done that. Basically, I looked at the lobby, the welcoming area for the people, and the apartment that I was considering to meet my needs. It seemed like a nice area, close enough to the shopping and fitness centers, and close enough to visit New Orleans. They have several churches there available for worship. They also have worship there onsite on Sundays. They have a laundry facility. They even invited me to come back sometime to enjoy the dining hall, but I didn't follow up on that, so I don't know about the dining facility. They had a piano in the lobby. They have housekeeping and cable connections available.
February 12, 2019
I visited this facility
Nouveau Marc is a very nice place, and I considered Mom to go there. The staff member accommodated us very well and was friendly and personable. The staff, not just the lady who took me on the tour, had good eye-contact and nice greetings. The residents seemed active, and we walked away feeling that it's a cheery place. The lady who took me on the tour was extremely friendly, knowledgeable, and I was very comfortable talking to her. They had activities like cards, bingo, and art. They also had an exercise room and a little bit of a walking area.
January 26, 2018
I visited this facility
Nouveau Marc was spacious and the atmosphere was pretty affirming. The staff was very nice and great. They have 1- and 2-bedrooms. The landscaping is really nice and there's a very nice patio with a jogging path. They have a pretty robust schedule of activities where they transport people back and forth to places they want to go, like casinos or church.
July 13, 2017
I visited this facility
Nouveau Marc offers food and a place for you to stay. It also has an area to walk in. The person who assisted me was very helpful, and the people who are living there seemed to be happy -- I think they were playing some kind of card game. I would say this place looked like it has some potential. It would be one of the places that I would have on my list to consider.
January 26, 2017
I visited this facility
Nouveau Marc was a nice, first-class place. It was clean and attractive. The apartments were pretty spacious, too. We ate there, and the food was good. However, the problem was that it was a lot more expensive than what we wanted to spend.
October 27, 2016
I visited this facility
The staff at Nouveau Marc was very nice. The food was good, but it was too expensive for me. The rooms were very small. The lighting was good, and it seemed to be clean. It was a small facility.
September 13, 2016
I visited this facility
Nouveau Marc was OK. It was adequate and superior. The rooms that we went to had people in it, and they seemed happy to be there. The dining area was big and adequate, and they really worked at structuring their activities for the residents.
February 15, 2016
I visited this facility
We visited Nouveau Marc. It was very nice. The follow-through has been very nice with me. They made me feel very welcome. The one-bedroom was great, but the efficiency was very small. If we don’t get VA assistance, we can’t afford the place.
January 08, 2016
I am/was a resident of this facility
very good place to live in.
December 20, 2015
I visited this facility
I visited Nouveau Marc, and I did a one-day volunteer work for them as well. They had a wonderful magic show, and they had old-time music, which I liked.
July 28, 2015
I visited this facility
They were lovely at Nouveau Marc. The food was delicious, and everybody was very nice. The place was very welcoming. The rooms and apartments were nice, but they were small. I would recommend them.
May 15, 2015
I visited this facility
We visited Nouveau Marc, and it was very nice. The staff were very cordial, and the residents were OK.
January 05, 2015
I am a friend or relative of resident
I was shocked to see my Mother being treated as a begger. She has been here for several years and the meal service has declined. For both Christmas and Thanksgiving, she got a styrofoam container of food - they send that for delivery everyday! She is no longer able to get to the dining room on the 3rd floor so her meals have been delivered for almost a year now but I was shocked that even Christmas and Thanksgiving meal was in a "to go" container. She pays the same rent as others. I went to the office and the manager onsite was very nice but I wouldnt tell her who my mom was for fear they would spit in her food! The Manager offered me Corporates number but there I sat on hold for numerous minutes until giving up. I appreciate the blonde manager in the office being understanding, even went upstairs and got me a plate and real silverware and glasses but NO one was in the kitchen and for dinner they had ham or turnkey sandwiches for dinner? Another styrofoam box to throw away....... I can't believe they treat people as beggers........ For $2,500 per month? Wow! Looking for another place for Mom.
Provider Response
Hi, I'm Katie, I work at Holiday Retirement Home Office in Oregon. I'm so very sorry to hear that your mother has had a negative experience at Nouveau Marc. I'm also very sorry that you were not able to speak to someone in our Resident Relations department. I sent your review to the department directly. My sincere apologies again,
September 22, 2014
I visited this facility
I had a great visit at Nouveau Marc. The staff was very warm, friendly and inviting. I liked the fact that the staff that showed me around seemed to know everybody by their name and called me just to follow up. The place was fine. It was nice and comfortable. I saw a two-bedroom unit that had just been moved out of and also a one-bedroom unit that someone was going to be moving into and they were both very nice. I thought the one bedroom was nice and spacious enough. I thought the two-bedroom was kind of small for the cost, but it was very nice. She offered me to sample the meal, but I did not. However, it looked good. I liked that they had a very nice cozy dining room. They had more than one dining room. I met the chef and he shared a lot of the menu with me. They seemed to have a lot of selections. I had their calendar of activities and they seemed to have plenty enough to do.
August 12, 2014
I am a friend or relative of resident
My father has lived at Nouveau Marc for 11 years.. longer than any resident currently there. He is stroke victim with limited speech but is still able to care for himself. Needless to say after 11 years he's become very settled at NM and likes being there, but as his child and the one paying the monthly rental, I can honestly say the level of service and the quality of care has declined dramatically over the past few years. It is very apparent the management company ( Holiday Retirement Services) is trying to run an aging facility on a shoestring budget. They obviously want to put as little of money back into the facility as possible, at the expense of their residents. The on sight management has been a revolving door of new faces, each one saying "we are new, we are trying to get things in order." Then they are gone in a few months. Services, such as weekly housekeeping is DEPLORABLE! The level of cleaning is so bad, why bother? The only way I know someone has been in my father's room to clean is the vacuum marks on the carpet, the rest of the room is barely touched. The bathroom, kitchen and floors are left so disgusting that I clean them myself every time I'm there. I believe one reason for the terrible service is not only do the housekeepers have the responsibility to clean rooms, they also work in the dining room during meal service each day. The fact Nouveau Marc does not hire housekeepers just to clean and food service workers just to work in the dining room is obviously another way to cut corners. I've asked to have my father's carpet cleaned for over a month now, but apparently they no longer have a service contract with a cleaning company and can't find one because they are all "too expensive." In the 11 years my father has lived there, we have only asked for his leaking toilet to be replaced, new carpet to be installed, and a fresh coat of paint. Not too much considering 11 years of rent we've paid. I wish things would improve, I know my dad doesn't want to move, but as his caregiver, it's difficult to deal with NM, I feel they DON'T have the residents best interest in mind. Obviously, the on sight management must have their hands tied with an unrealistic operating budget coming from the corporate office but they have a responsible to provide the level of care they have promised to their residents.The facility is getting older and needs updating but I do believe the activities and entertainment they provide for the residents is a huge plus, and for the most part, residents seem to be content there.
Provider Response
Hi, we are sorry your overall experience with Nouveau Marc was not enjoyable. We hope all your concerns were addressed your father continued to be happy at Nouveau Marc.
July 18, 2014
I visited this facility
Nouveau Marc had a nice description on their website, but when we went there, we weren't at all impressed. The lobby was old. The carpeting was old. There was a smell of urine and disinfectant overriding that; they're trying to clean things up. Their clientele was much older people and had a lot of significant needs. The staff appeared to be nice. The lady director was very, very nice. Overall, they just need to update their lobby at least, probably not have carpeting as much as they do, and have their accessories be so that they can clean them much better so that there isn't that lingering smell of urine and disinfectant. You could tell that they try to keep it clean; it is just that it was old.
Provider Response
Thank you for considering Nouveau Marc in your initial search for senior living. We hope you found the perfect fit and that if anything ever changes you will come check us out again.
April 29, 2014
I am a friend or relative of a resident
Mom is in Nouveau Marc. We like, it and it is close to where we live. I think the staff is great. They are very helpful. She has an apartment with one bedroom, one bathroom, a mini-kitchen,and it is spacious enough. The food and the activities are both great.
April 11, 2014
I am a friend or relative of a resident
It's called Nouveau Marc, and it's a retirement area. I chose them because they're 5 minutes away from me. The pricing is very good. They offer games like bingo, arts and crafts, music, happy hour, card playing, and they take some field trips out to the stores or to the restaurantS. It was excellent. I think that it is the best place I could ever choose.
February 27, 2014
I visited this facility
I was very pleased with Nouveau Marc. I like the cleanliness and everything about it except the cost. The staff couldn't have been nicer, very pleasant. They had a speaker come in. He was there to talk with the seniors. It was a wonderful experience.
The rooms were a little small but were nice. I think it was more the assisted living that I saw. I did eat there and I wish I had that cook because everything was very tasty. They were terrific. The dining room was pretty large and they had a separate wine room that the guests could use. Everything about it that I saw was excellent.
January 21, 2014
I am a friend or relative of resident
My aunt lived here since 2006. She recently passed away at 95 years young. The room was nice, not great but roomy and near the elevator. The food was great, sometimes though lots of times the chef was changed so the food taste went up and down through the years. The dining room attendants were very nice and kind and the room had a restaurant atmosphere. Lots of activities, though my aunt never participated.
July 29, 2013
I visited this facility
We went over at Nouveau Marc at lunchtime. Their dining room was very pleasant. Their staff was very nice. We had our lunch there and the food was very good. The service and the setting were very nice too.
June 29, 2012
I am a friend or relative of a resident
Nouveau Marc just worked out for my father. We just get more, compared to the previous one. My Dad is still young and he's 60 and I just needed to find a place for him that is affordable and closer to the family members and also have a nice group of people. We already made a deposit and we are just waiting for availability. Their rooms are nice. It had a balcony and that was a good selling point.
Questions about Nouveau Marc
Describe the overall population of independent living residents at Nouveau Marc. What is their average age? What are their favorite things to do?
Our residents range from 55 to early 100s and everything in between! Their favorite activities are as different as their personalities! By using our Holiday 365 app each resident is able to view the daily calendar and sign up for events that interest them. If they are unable to find something that peaks their interest on the calendar they can simply message a friend to join them for a game of cards or to enjoy a walk around the community.
What transportation services does Nouveau Marc offer to independent living residents?
Our residents can take advantage of the complimentary transportation to help them get around town. The scheduled shuttle can take residents to stores, doctor appointments, dining, or group outings.
What makes the chef or dining program at Nouveau Marc exceptional? What kind of menu can independent living residents expect?
Our community has an Executive Chef and Sous Chef who care about providing residents not only delicious but also nutritious meals, 3 times a day. Our menus are changed seasonally to ensure the freshest products and flavors and we offer over 150 different entrees with each season. Residents can select a la carte items for breakfast, lunch, and dinner. Entrees at each service include specials like our Holiday Fresh option or Resident’s Choice. All meals are served in our restaurant-style dining rooms with friends and neighbors, allowing everyone to enjoy good food and good conversation.
What common areas are available for independent living residents?
Residents are able to socialize in our game room or activity room, sit back with a good book at our library, get physical at our fitness room or just catch up with some friends in the atrium.
What safety features or security measures does Nouveau Marc offer to independent living residents?
Our residents can feel safe 24/7 knowing that they can access help with just a push of a button. Each resident receives their own Lively Mobile Plus emergency device that goes anywhere they do. The device, which is included in monthly rent, can be activated for a variety of reasons, including emergencies, directions, health concerns, or to just speak to a friendly voice. The community is also only accessible to residents from 7:30 a.m. to 7:30 p.m. so you can rest easy knowing that there will not be unwanted late-night visitors.
If Nouveau Marc accepts dogs or cats, what indoor/outdoor areas can they enjoy?
We love our residents and we love their pets! Our community is pet friendly so you can bring your furry friend with you to your new home. There are green spaces and courtyards as well as walking paths where you can enjoy nice long walks.
Does Nouveau Marc work with an agency or registry to provide nursing and medical assistance as needed?
Our community provides the option to each resident to choose their own third party care provider. This allows the freedom of choice and flexibility for each resident to determine how much, or how little, support they need.
Costs for Nouveau Marc
Services and Amenities of Nouveau Marc
Costs
- Fee Structure Extra: Included In Rent: Basic Cable, Electric, Sewer, Water
- Independent Living Starting At: $2290/month
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
- Housing Extra: Hardwood, Individual Climate Control, Safety Rails In Bathroom, Telephone Hookup, Walk In Tub
Dining options
- In Room Kitchenette
- In Room Kitchens
- Dining Room Shared Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Resident Transportation
- Hiking Trails
- Tv Room
- Garden And Patio
- Resident Parking
- Features Extra: Laundry Room For Use, Library, Locked Mailboxes, Elevator
Cleaning services
- Laundry For Linens
- Housekeeping
Technology and entertainment
- Cable In Rooms
- Technology Extra: Wi Fi In Common Areas
Activities
- Offsite Activities
- Fitness Room
- Activities Extra: Billiard Lounge, Game Room, Activity Room
Financial guidance
- Va Benefits Consultation
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
- Pets: Most Pets Allowed
About Nouveau Marc
Nouveau Marc is located in Kenner, LA, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Nouveau Marc for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
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