Golden Age Nursing Home Denham Springs, LA

I found that Golden Age made promises during our interview that was not kept. We were told that patients would have an alarm (mat) at foot of bed that would alert staff when patients who were not supposed to walk without assistance got up. This didn't happen. The only alarm we experienced was ankle alarms that alerted staff when patient went out the doors. This allows for a wide range of falls for patients with memory problems who are not physically able to walk.We also experienced that baths were not given on daily basis. Another con was that staff members were not kept up to date on patients conditions. For instance, if they have to go to hospital and return in deteriorated state. This happened to my family member and we experienced rude behavior from a staff member demanding that my family member stand up, which he was not physically able to do.

This facility was a pleaseant experience for me and my family. The staff where extremelly friendly and very attentive to our needs and the needs of the other residents. I was a little disapointed in there activitie program I thought it could have been better. But it was an overall pleasant experience.