Flannery Oaks Guest House

Marcus

My father is in a skilled nursing unit for rehab at Flannery Oaks Guest House. It looks like he'll probably be going back home after that because he's progressing pretty well. He's been there for almost three weeks. The atmosphere is very friendly. Everyone seems to be very helpful. They are attentive to the needs of the residents, as far as administration. Any questions or things that I've needed, they responded and assisted me with those things. The first thing I noticed when I went in was how fresh and clean things were. I took a tour of the facility. Everything was very nice. Overall, it's a good environment. They were primarily assisting him with day-to-day activities as far as getting dressed and bathing, but the main deal is he's receiving rehab for his broken shoulder. He's walking better. They're kind of keeping him active and making sure he's able to function properly once he leaves. I haven't tried any of the food. However, my dad says it's OK. His room is nice. It's just him in the room by himself, so that's comforting for him and even myself when I go in to visit. It's a nice-sized room and it seems a bit comfortable. They keep them active.

tsberger

At first, the visits were always pleasant. Well, as pleasant as can be when you have to leave a loved one in the hands of others. The staff was kind and attentive and always seemed to be caring to my grandmother. Later visits revealed some of the staff to be easily flustered and abrupt. My grandmother had refused to take her medicines and one staffer was pulling on her face and fussing at her. My father and I complained and, although I am not sure, the staffer may have been let go or moved to another wing. Things seemed to get better and subsequent visits were much more pleasant. The new staffer was much more attentive and seemed to be very friendly to my grandmother. My grandmother even seemed much more content. The facility is usually clean and the staff friendly. I just wish she had more opportunities to interact with other residents other than meals.