Masonic Home of Louisville

Lora

My parents will be moving into Masonic Home. I have seen this place. It was all in one level, so they didn't have to worry about stairs or elevators. They have lots of grounds to walk outside with gardens. The staff was very informative and very polite. They were very sweet and very willing to help and make sure we're comfortable. They have amenities. They have a van that could take you places. They have a chapel, a library, a dining room, and a bistro. They have a doctor, a hairdresser, and a podiatrist. Everything is right there on the ground.

Jill

Masonic Home of Louisville was a 5-acre campus with assisted living and independent living in separate buildings connected on a road. The buildings were awesome. They had apartments with a kitchen, bathroom, bedroom, and living room. However, there was nothing provided, except for a little bus to take them around the neighborhood, to the snack bar area, a gym, or public library. The staff member was great, but knew it was not for my mother, and I appreciated that.

Margie Ann

I visit a friend on a routine basis. The call bell has never been answered promptly, in fact, it is always over 30 minutes. The staff checks in on my friend sporadically; recently he was on the floor when another relative arrived. When help is needed, the aides always take care of their routine chores first, then help the patient. Routine chores take priority over patient care. I would never recommend this facility to anyone, even though the physical appearance is impressive.

nightshade

The grounds and buildings were beyond beautiful. The staff was nice and polite. The difficulty I encountered were the long waits after putting on a call light. Sometimes as long as 2 hours would pass before the light was answered. It seems that pain control is an issue that is not well understood by nursing staff. They may want to consider taking some classes in that area to become more aware of pain control issues. Another problem is communication between the case mangers and insurance companies, which can sometimes cost the impatient several hundreds of dollars. The therapy department is very good but they often let people go before their potential mobility and strength is regained. I would not recommend this facility to anyone. It appeared that a lack of knowledge and sincere care is covered up with up court yards, waterfalls, and expensive fish. I would often hear nursing gossiping and whispering to each other in the hallways.

Mary

Masonic Home of Louisville was a very nice place. My mother and sister were there for rehab and it's outstanding. It's the best facility in Louisville that we went to -- I could not ask for better. It's clean, it's maintained, the services are excellent, the food is good, and the staff is very understanding, very kind, and they're not run off their feet. Patient to aide ratio is fairly low and they have time to sit down and take an interest in the residents, which is very important. They seemed to have quite a few activities. I really didn't get involved in it too much. My relatives were there for physical therapy and they were really tired after the therapy and did not participate much in the activities.

Barbara435076

Masonic Home was more of a nice, personal care center where everyone had their own 24-hour nursing staff. It also had a rehab center attached. It was a very nice place and very big. They had two beauty salons, a chapel, and an activity calendar with activities every day.

Mary Pat675280

Masonic Widows was very well-kept and a nice place. The grounds were beautiful; however, they were building some addition to it, and they’ve cut down some of the trees, so that’s going to change most of the grounds. They have cottages or apartments, and they’re very clean and well-kept. I’ve seen the dining area, and it was a very nice-looking restaurant. If I decide to go into one, this is the one I’ll go into.

Barbara104508450

My mother-in-law was in a community named Masonic Homes in Louisville. I was satisfied with the kind of care she got over there. The overall care she was getting was excellent. She was actually in the independent living apartment there. But she had a fall and broke her hip. So she was transferred to the other wing which is more of a nursing facility. They will call me and my husband if there was a concern or a problem. The staff was very good. I am very impressed with the people who work for this kind of facility. They are very caring, and they really seem to try to do their very best for the patients.

Caring0523

Sam Swope Care Center is brand new. It's a wonderful facility. The staff is very good and very personable. They're taking good care of my dad. I have no complaints at all.