Jefferson Place

Meg

My mom was a resident of Jefferson Place for 10 days. The experience was not positive. They were vastly understaffed on the weekend. There were long patient waits for any type of assistance. The weekend staff was indifferent. During the week, the staff was great. But the weekend staff was kind of terrible. They didn't do frequent checks. The physical therapist and manager had no idea what was going on with my mom. The social worker lied to us on more than one occasion. I couldn't wait to get her out of here. The facility was very dated. There were geese nearby, and the geese pooped on the front porch, and they left it there for four days. It was very, very expensive. It came highly recommended, and there was a huge disappointment. I never would have let my mother stay there. They would need to improve on family communication, patient wait times, cleanliness of the outdoor facility, the food, and the update of the decor. And when she went to leave, one person said goodbye to her, one. They were terrible. I would never put a loved one in there again.

curtissmith

The facility was great. The staff kept my spirits up while I was there. Therapy was the best. I am mow back home snd doing well. I thank the staff for helping me reach my goal of returning home

very afraid

My boyfriend was in this facility for PT and IV meds after surgery, he was repeatedly neglected the three weeks he was their had 2 showers during this stay. I called the administrator almost every day and was told he would take care of it and did for that day but it was back to the same things the next day. Was late with his medication every day, and some times didn’t get it at all. As of this week I have left two messages for them to call about things and to ask about the outrageous bill he was sent and no return call. BEWARE DO NOT send you loved ones here

Angi Jones-Clark

DO NOT PUT ANYONE YOU LOVE HERE!!! Gave my mom the wrong medication and tried to blame her. She consistently waited hours for someone to help her. She felt and was ignored her entire stay. Absolutely horrendous level of care!

Earleentudor

This facility is very poorly ran. They lack required staff to be able to assist patients. The nurses and CNAs try their best but are can’t get things accomplished. I was there after an ankle surgery for PT and recovery. While I was there I was diagnosed with the coronavirus. They shipped me out immediately and kept my belongings so I was taken to another Signature facility to be quarantined for 14 days. I would never put some one I loved in this facility.

DH711

If all you need is therapy, this would be a good place as the therapists are great and also the food is pretty good. If your loved one will need alot of attention from nursing and aides, this is not the place for them. They have too many people working there that either don't care or are not very sharp. Housekeeping did not do a decent job either, I will not let my Mom return there.

JBF

Because of my profession I am in "nursing homes" quite a bit. I have seen many, many of them in three different states. Jefferson Place, in my opinion, is below average. The staff is kind, no doubt about it. That is the most positive aspect. It smells which means beds are not clean, nursing homes don't have to smell. A relative of mine got bed sores while there. Inexcusable. This should NEVER happen if folks are paying attention. I would not send a loved one there.

ombudsmanneeded

Staff is friendly when you find them. Long waits for call button to be answered. Food is good, but the food trey stays in room sometimes until the next meal is served or relative/visitor brings it out. Therapy is everyday and the therapist are good. Courtyard is pretty. CNAs are usually really busy in "other rooms" and they tell you that they are short on staff. Church services on sunday are wonderful. My fathers hair was trimmed she did a good job but was charged $50. He had been there a week and got some redness on his underside, medicated cream was ordered. Medicine was put in his room on a wednesday but not opened until saturday night by the aide. Trash in room was emptied every day.

ann1daughter

My mother has been a resident for over 4 years, and I visit an average of 5 times a week at different hours. Mom has always been treated with respect and received individualized care. She is always clean and dressed neatly. She has difficulty taking her oral medicine and the nurses have tried many different ways to administer her medications in the way Mom chooses. They are extremely patient! Dr Babar and his nurse practitioner are very available. They are skilled, kind and encouraging. The administrator Jeremy, listens and strives to meet the concerns of residents whether big or small. Monthly residents' council meetings allow residents to express their complaints and praise. As a result the main dining room has reopened and even the supervisors participate in serving the residents. At the residents' request, cloth napkins are provided at each meal. Jeremy has made sure the beauty shop was staffed when the beautician was off an extended length of time due to surgery or illness. Activities keep my mom busy. Typical offerings include daily exercise, bingo, music performances, trivia, painting and crafts. There are several daily options on the calendar. Residents have gone to the State Fair, the zoo and to restaurants. Religious services are available on Sunday. The building and property are well maintained, Currently, nine baby ducklings and their mom are providing lots of entertainment in the courtyard pond! Overall, we are extremely satisfied.

Lynn Greene

My dad was in Jefferson Place for two weeks rehabilitating from congestive heart failure. Three days before he was released he started to complain of difficulty breathing. He was released went into cardiac arrest two hours after release. One of the key indicators of congestive heart failure - BNP level was 15000 when we reached the ER, normal is 200

Reese3

My grandmother was in Jefferson place for about 25 days, we were looking at her staying there, but it was too pricey. She liked the staff a lot, and they were very patient. The room looks more like a hospital room, but it was less aesthetic, and cosier. I did not like the common dining area because it looks more like a cafeteria type, it has little tables spaced out, and people sat down. It wasn’t a warm feeling for me.

JackBT

Jefferson Place felt like my second home. The PT staff, nurses, and aids were all great. We really appreciated everyone treating us so wonderfully.

David French

My expectations were exceeded. Wonderful staff!

MyLou

All I can say is REHAB, REHAB, REHAB!!! Jefferson Place is truly amazing with its rehabilitation department. I had a surgery and there is no way I could have recovered as fast anywhere in the area. The nursing was also very good and the building is beautiful.

MereKY

I can't say enough good things about Jefferson Place! Everyone from nursing to administration where incredible. I agree with the other reviewer, this is the best therapy in Louisville. I have been to several facilities in the east end and from Middletown to Brownsboro Rd. none hold a candle to this place and their therapy department. This is the "Place" to go!

Card18

This place has excellent staff and accommodations. The therapy is the best in Louisville hands down! If you are looking for rehab this is the place.

JoeKY

My mother in law was recently discharged. We were disappointed. The service were awful and the nurses acted as though they didn't care. She would buzz and ask for service or pain medication and they wouldn't show up till 39 minutes later. The weekend staff Was better than the weekday staff. She waited an hour while she was there because U of L was playing and no one responded.

Sandstergram

I never thought at my age I would need a facility like this but after a horrible accident I found myself with both wrist crushed and helpless. My daughter is a RN who did her research to find me a place that would be the Best. She was right these people from the administrators to housekeeping care above the just average standards and became not only my care givers but true friends. Thank God there are truly a place where people that love what they do come to work every day to make what could have been an extension to a nightmare a wonderful experience.

Caring90126850

The people at Jefferson Place were wonderful to my mother. It was a beautiful place and very expensive. That being said, they were not staffed appropriately; none of these places are. There is not enough staff needed to do the work. I actually thought about moving her, but she was happy enough there. I would recommend Jefferson place to anybody. They had parties and activities all the time. Given the clientele that lived there and the cost, I thought it could have been a lot better; it wasn't as creative as I think it could have been. But, I knew that my mom was well cared for and that she was happy there for the most part.

yrdacire

Jefferson Place is a nursing home located at 1705 Herr Lane Louisville, KY 40222. The phone number is 502-426-5600. At the time I visited my grandmother, Jefferson place was doing upgrades though I could not see a need for it. The hallways are carpeted to keep the noise level down. There is very tasteful art throughout the hallways. One of the best features of the nursing home is that each resident gets a private room. The kitchen takes an order for each resident and delivers the food to their room. The staff is very friendly and helpful to anyone. The nursing stations are centrally located for easy access to all hallways. The small TV rooms across from the nursing stations have TV's and some birds for the residents to watch. Some of the activities include Wii, exercise, and painting nails. There are many wonderful attributes to Jefferson Place that it dose not really feel like a nursing home. I highly recommend Jefferson Place if you have to put a loved one in a nursing home.