Highlands Nursing & Rehabilitation Center

hughasscok

My Uncle is a resident here and I visit him frequently. He came here for rehab but when COVID hit he was long term care. The rooms were recently remodeled the nursing and CNAs are caring and compassionate and the activities staff plan fun outings like bookstores golden corral movies etc...my Uncle is happy and well adjusted thanks to this facility

summerdawn

My grandfather was a resident of this facility for almost three months. When he arrived the only issue he had was he couldn’t walk well. His legs would give out after walking a short distance, now he is dead and was black and blue at his funeral but he was supposed to have had a sitter 24/7. I am disgusted with these people and this place. The staff was disrespectful and rude to him and me when I visited. They told me he was nonverbal which was not true. He was very verbal! They were supposed to be doing physical therapy with him but that obviously wasn’t something they had time for! They are a disgrace an if you don’t want to hate yourself don’t leave a loved one there. They should be shut down and not allowed to watch a dog much less a loved one.

Ambercccslp

My father died in the care of Highlands 11 days ago and not only did they NOT contact me as his daughter, but they won’t release his medical records to me or the funeral home. AND they called the wrong number and gave his private medical information to a complete stranger. After that person notified them that they had the wrong number, they still did not attempt to call me! Do not send your loved ones to this nursing home!

eldercare2241

There is a hopelessness I felt as a resident at this facility. I tried to discuss important issues like.... 1. Giving out wrong medications 2. Nurses so short staffed that they do not give residents insulin injection is a common occurrence. 3. The rude and disrespectful way the staff (nurses, cna's) speak with residents. 4. Routinely running out of patients medicines and not re-ordering in time to prevent them going without it for days at a time. 5. Not repairing broken wheelchairs commode seats window leaks loose tiles, exposed wires and the list goes on and on.

Seniority Has Its' Fun

Highlands Health and Rehab Center is a great facility with a caring staff and an overall great working team. They continually strive to give the best care for their resident's and have a great staff of people that really care. I highly recommend this place in the heart of the Highlands to anyone seeking short or long term care.

Messer

Horrible place. The staff is overworked, from the aides to the maintenance guy. The place is falling apart, with whole parts of the building sweltering hot because they too cheap to fix the AC, even in manager's offices. They can't keep people, again from floor to management, specifically because everyone is so overworked and poorly paid. They can't even keep up with their own record-keeping because the paper/training and all that is more than one person can handle. Over all, I'd say this facility is so bad because they have no support from this "corporate" thing they constantly complain about.