Brookdale Stonestreet
9251 Stonestreet Rd., Louisville, KY 40272
(800) 558-0653
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Reviews of Brookdale Stonestreet in Louisville, Kentucky
4.13
(15 reviews)
Facility
4.9
Staff
4.4
Food
3.8
Activities
4.5
Value
3.7
Tracy
5
|
September 23, 2023
My father has moved into Brookdale Stonestreet. I like the location. Looking at a couple of ones, I had to choose one. I just liked it the best. The rooms are good sized and spacious. They have activities and stuff, but my father doesn't participate. The staff I met were willing to help, so that's good. My father loves the meals, too. I ate lunch with him before. I also observed the residents in the common area, talking and watching TV and stuff. They all looked pleasantly happy.
Michael
5
|
November 3, 2021
I was impressed with Brookdale Stonestreet. That's probably where I would go myself. It looked extremely nice and well kept. The staff was very friendly and gave me a lot of information, and I just liked the place in general.
Deborah
3
|
October 9, 2020
My mother was in Brookdale Stonestreet. At that time, they called me and told me that my mother had fallen and that she had cracked her open, and she didn't know who she was or where she was. They asked me what hospital I would like her to be taken to, I told them, and I only live a couple of minutes away, so I rushed over there. It turned out, it was not my mother; it was another tenant. My mother was fine. She was sitting there watching TV in her apartment. The size of her apartment was very, very small. For the amount of money, it was paid twice as much money and had half as much space. It was very tiny. The food was the same as hospital food; it was flavorless. My mother said that it looked like they didn't even try. It was extremely expensive. They had a walking area; they had a path around the property. They had a little patio area in the back that you could go to, but you had to go through multiple doors to get to it. Someone who was in a wheelchair or a walker might have had trouble getting through one of the doors. The door was a little heavy, so if it was an older person who's kinda weak or using a walker, it shuts kinda quick and it had some weight to it, so that might have been something that they needed to watch out for. When my mother was in Brookdale, she was spending almost $3300 a month, and for that much money, she could at least have some flavor in her food. They had hotdogs and baloney sandwiches and stuff for dinner one day, that's not dinner for a grown person, that's a snack for a child. For that much money, she should have a real meal. That was very disappointing.
Provider Response
Kelly
4
|
October 11, 2019
Brookdale Stonestreet was a good community. They had adequate activities and they offered supplemental services such as physical, occupational, and speech therapy on-site. They're not equipped to deal with memory care patients. They have menu-style pricing for additional services, but I didn't feel like the value of the services added were adequate for what we were anticipating versus what we got, and that's why we moved.
Beverley
5
|
May 10, 2019
My brother moved into Brookdale Stonestreet last March 8, and its been great. He likes it, we like it, and we like the people there that we talked to. I have friends that go see him, hes in good shape, hes well taken care of, and they help him take care of himself. We sat with him as he ate, and its very nice. I know they have a movie room and he likes that idea, and I think theres a library upstairs. There are 2 different living room areas,one upstairs and one downstairs, and he can go and sit in those rooms. Theres a side walk all around the building, and he likes to walk there all the time. I would definitely recommend it to others.
Mad Brad
2
|
January 11, 2018
My mother has been here for 4-5 years or so and has fallen numerous times and no one came to help her. The food is being cooked by a 21-year old that has NO experience and despite the many many complaints to the head of food and the building director, NOTHING has been done about it. I went there for mothers day and had lunch and the food was very greasy (I couldn't eat it) the salad was soggy and the mashed potatoes were cold.Whenever I stay late at nights when leaving I always see the same thing, employees setting on the couch playing with their phones. One night back in December my sister had taken Mom Christmas shopping and they lock the front door at 8PM, when they arrived Mom had forgotten they had just changed the entry code and couldn't get in, so the 2 of them stood at the front door banging on the door for someone to open it and my sister called and it just rang off the hook, finally a young girl came over and opened the door for them, but they froze standing out in the night air. The staff is generally very nice and mostly helpful, but there are many times the hallways smell like stale urine and at a cost of approx. $36,000 + a year, WE expect better standards. I'm sorry but no one seems to be concerned about anything that goes on up there and I will be locating a better facility somewhere else and believe me there are plenty in Louisville area.
Provider Response
What you can do with Caring
Costs for Brookdale Stonestreet in Louisville, Kentucky
Assisted Living
This level of care provides support for those who need help with personal care needs such as cleaning, bathing, and dressing. Residents selecting this level of care are treated to many amenities in a home-like atmosphere, while getting support in their daily lives.
$4,060
Starting Price
Services and Amenities of Brookdale Stonestreet in Louisville, Kentucky
Costs
- Rent Plus Care Fees
Room and housing options
- 1-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
About Brookdale Stonestreet in Louisville, Kentucky
We offer a home like setting and cheerful smiles from our professional staff who greet you every day. Our caring staff offers the assistance you need while respecting your independence.
Our peaceful setting, restaurant style dining experience, activities and beautiful setting combine to create a wonderful living environment everyday. Our genuine caring staff, home style meals, daily activities add to our residents' experience.
Through special events, activities, clubs and ongoing cultural enrichment programs, we offer unlimited opportunities for you to get to know other residents and us. Call to set up an appointment for a tour because we delight in showing you our home.
Amenities and Services
- Daily assistance with bathing and dressing
- Medication management
- Dining assistance and special diets
- Assistance with reminders and redirection
- Escorts and assistance with walking
- Emergency response call system
- Housekeeping
- Laundry and linen service
*Rates subject to change at any time. Level of care not included.
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