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Lexington Country Place
700 Mason Headley Road, Lexington, KY 40504
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Reviews of Lexington Country Place in Lexington, Kentucky
2.75
(12 reviews)
Facility
3.1
Staff
3.1
Food
3.2
Activities
3.0
Value
2.7
sorrymom
1
|
January 29, 2024
My mom, 91 yrs old, was sent to this facility after suffering a broken leg from a fall. I was disappointed from the minute I walked through the door. If you are a fairly healthy, senior , then this is a an ok place to live. If you are in need of attention and help you would be better off looking elsewhere. The rooms for skilled nursing care are small, dark and not good for someone needing assistance with personal care. The window shades were kept down and the lights off most of the times we visited. The rooms are on a hallway where few people walk, so no interaction with others. My family and I were very disappointed.
Provider Response
Brenda
4
|
November 16, 2023
Lexington Country Place was a beautiful setting. There are lots of trees. It's off of a main street so there's a lot of traffic on it, but when you go back to this, it's in a pretty setting. It's pretty spread out, but it's all on one floor. It didn't have many private rooms. It was mostly semi-private, but the lady who took us around said that my friend would have to go into a semi-private and be in it for a while before they could put her on the list for a private room. It was a brighter place. There's more sunlight in it. There were lots of their patients out in the hallways and wheelchairs that I didn't see in the other two places. It was more of a nursing home than you would expect to see when you went in. The lady that gave the tour was very nice. She showed us around and was very accommodating and answered all of our questions. The dining room was being used when we were there. They were having a trivia-type thing, but it was a nice-sized dining room and it was brighter. Around the hallway that you walked to from each section, there was a lot of glass and it looked out onto a beautiful garden. When we were there, the hydrangeas were breathtaking. They were so pretty and the people could go out and sit in the garden if they wanted to. It was very nice.
Provider Response
BB
5
|
September 26, 2022
My mom is at Lexington Country Place for rehab. The staff members have been fantastic. They all seem to care very much about the residents and get them involved in the activities. They don't have a lot of idle time or just sit around. They help the residents feel at home. They have lots of activities, like a church service and entertainment. Everybody that I have interacted with has been helpful and attentive. The food is considerate and pretty good. My mom says she likes it. The facility is very nice. They have four garden areas and lots of sunshine. They have a church service, and they play bingo often.
Provider Response
Jeel
1
|
January 20, 2019
A CNA Catlin was over heard talking down to a patient with obvious dementia.The place is extremely UNDERSTAFFED!They do not refill towels & they forget pat. ient meals.Ive never seen anything like it.I would describe it as TOTAL NURSING HOME.And certainly not 5 Stars! Where does this 5 Star Business come from? It really is at best marginal.I worry about the patients falling particularly on Catlin's watch.Sad really.The rooms were nice in the late 80's.The food and dietary department a complete mess-pack a cooler for your loved one if you must go there-the food was HORRIBLE!
previousRes
2
|
February 20, 2018
Stay away. Unless you plan on being with your family member every day. Understaffed. Meds not given properly. Horrible people skills. There are a few good employees but majority just don't care. The residents are inconveniences. This is not a five star facility.
JT1001
1
|
October 24, 2017
I would look elsewhere if I were you. They are very understaffed and it shows. My family members call light was never answered in a timely manner usually it took about 5 min. for someone to come to the room and you could see employees walking right by the room and not one of them stopped to see what she needed. One day they had left ensure on the nightstand and didnt wipe her cheek off and she had ants all over her in her bed. They also do not show that they care for the residents yea maybe the ones that are still with it they care about some but the ones that arent all there they dont care about at all. The building itself is falling apart they dont show you that part on the tours but it looks like they dont put the money into the facility that they should to fix the issues . for example the sprinkler system has on 10 different occasions leaked and some have been bad to where the ceiling has fallen down in the rooms where if it had hit someone it could have killed them. yet they have not fixed the issue but just put bandaids on it which obviously has not worked. there is so much other stuff that is bad with this place that I know of these are just a few so please take your loved ones somewhere better and steer clear of this place for the sake of your loved ones.
Provider Response
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Services and Amenities of Lexington Country Place in Lexington, Kentucky
Costs
- All Inclusive Rent
- Rent Plus Care Fees
- Entry Fee
Room and housing options
- Studio Apartments
- Housing Extra: 59 licensed beds
Dining options
- Dining Extra: restaurant-style dining
Medicare
Health
4.0
Overall
4.0
Quality
3.0
Staff
3.0
About Lexington Country Place in Lexington, Kentucky
Lexington Country Place offers compassionate senior care in Lexington, KY. We strive to create a home-like atmosphere where you and your loved ones can feel secure. Our warm, well-trained staff works closely with our residents to provide the utmost care and comfort. Please schedule a visit to see why we are the first choice in senior care in Lexington, KY.
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