My mother loves this facility and is preparing to move in this coming January. All our questions were answered by Ashlee and we were able to have a meal in the dining room during our tour. Also we witnessed Christmas music in the lobby which was a lot of fun. The staff members were very friendly and helpful. I feel that Mom will be in a safe, fun environment.
Hartland Hills
Offers Independent Living
21 Reviews
1005 Tanbark Rd, Lexington, KY 40515
Call
(800) 385-2527
Reviews of Hartland Hills
Independent Living Reviews for Hartland Hills
December 25, 2018
I visited this facility
November 09, 2018
I am/was a resident of this facility
I'm a resident of Lexington Senior Living at Hartland Hills and it's very good. It has all the basic amenities, they have a bus that takes you places, and a dining room. They have small apartments, but they also have large apartments as well as efficiency apartments, and I have a 1-bedroom. The staff works for the corporation, not for us. Sometimes the food is OK, but sometimes it's not. They do quite a few activities, and the other residents seem quite happy with it.
July 29, 2018
I visited this facility
When I visited Hartland Hills, I found the people there to be very courteous and helpful. The apartments were very nice and the largest in any places I have seen. The dining area was very nice, and people I know who live there say the food is very good. I was impressed by the fact that their staff has been there for a long time and don't have a big turn over, which is a big plus. The facility has been there a while but it's taken care of and nicely maintained.
January 30, 2018
I visited this facility
My visit at Hartland Hills was very pleasant and informative, but it's just not for me right now. The director gave me a walkthrough, she answered questions, and provided a lot of information about the place and the amenities. The dining environment is also nice, and the residents seem to enjoy the food. They have an option to use the bistro if they choose not to eat in the dining room. My visit was not a waste of time because of all the information they gave me. The place is very clean and I felt like the patrons were very happy and cared for. I didn't see any problems with them.
Provider Response
Mary, we are so pleased you enjoyed your visit to Hartland Hills! We are glad to hear your tour was very helpful and that you were impressed with our amenities and services. Please let us know if there is anything else we can do for you; we are more than happy to help. Thanks again for the recommendation, and have an amazing day!
August 21, 2017
I visited this facility
I visited Hartland Hills, and I felt a little pressure from the gentleman that was in charge there. The quarters were OK, and the grounds seemed fairly nice. The room that I was shown was very nice although the kitchen was practically not there except for where you can get some water out of a faucet, but that's about it. The dining area was nice. The facility looked clean enough.
March 06, 2017
I visited this facility
Hartland Hills was my favorite all around. They met us at the door and were very caring. The director was super sweet and has called me several times. The dining room looked very clean, and the rooms were nice. It’s the total package.
February 26, 2017
I visited this facility
Anything in Hartland Hills is top notch. I just toured the outside of the facility, and it was beautiful. The only thing is I don’t know if I can afford it. They have always been very nice. They have a weight room and an exercise room.
November 21, 2016
I visited this facility
The rooms at Hartland Hills were old-fashioned looking, but they were fine. I know they had a medical office and a library there. There is ample parking. We ate there. To be honest, I wasn’t impressed with the food.
November 13, 2016
I am a friend or relative of a current/past resident
Hartland Hills has a lot of different floor plans to choose from. I have eaten lunch there, and the dining room was very nice. The staff serves you at the table and takes your order there. Everybody is given the same menu, and they have the general across-the-board meal that everybody can choose. If you don't like it, they have another menu with two options, but you don't really need that many options. The food was good, and the residents said breakfast and lunch are the best. Everybody has been very helpful there. They could probably update their washer and dryers to be more accommodating for elderly people because I had a hard time with it. I guess it was not something I was used to. Their elevators run like a snail, too. As far as maintenance goes, if you wanted help, they were there immediately.
September 29, 2016
I visited this facility
The staff at Hartland Hills was OK. As far as the walk-through goes, it looked to be OK. The room was not really big but not really small. They do provide 3 meals a day. I didn’t see any activities. I couldn’t see whether those took place there. We didn’t walk through every part of it.
September 09, 2016
I am a friend or relative of a resident
My mom liked Hartland Hills, so we took it. It's a nice, clean community. It seems to be very well-run. The staff is very nice. I tried one meal, and I wouldn't recommend the food, but my mom doesn't seem to mind it.
May 10, 2016
I visited this facility
Hartland Hills was very nice and well lit. The staff was very cordial. The atmosphere was great. The facilities were very nice. The old people seemed to be in a great frame of mind and happy. The manager that showed me around was very nice. Everybody was nice. They took residents out to town on occasion.
March 08, 2016
I visited this facility
I didn't like Hartland Hills. It's very smokey inside because they allow smokers. The staff was professional. There were activities. It was clean, but the rooms were really dated, badly in need of upgrading, and not big. The carpets weren't in good shape. I didn't feel like my mother would get good value for her money there.
Provider Response
Hi, I'm Katie, I work at Holiday Retirement Home Office. First, thank you for taking the time to leave a sincere review. It's feedback like this that helps us provide a better lifestyle for seniors, so thank you. I've forwarded your feedback onto our Resident Relations department for their review. Thanks again, Katie
October 27, 2015
I visited this facility
I visited Hartland Hills. I looked at a rental unit that was about the same as with the other facility, but it costs a little bit more per month. I like it, but not enough to move. I think there need to be more rental units available to people on a limited income.
July 31, 2015
I visited this facility
I really liked Hartland Hills. It looked fresh and new; it looked like it had just been painted, and the people were very friendly. They had a little bit more open space.
May 06, 2015
I visited this facility
I toured Hartland Hills. It was a nice place. It was clean and seemed to be orderly; the person giving the tour was friendly. According to what they told us, they do have personnel on site. They will assist you in whatever they can. If it seems to be too much for them, they will either make a decision whether to call the family or call 911. They have somebody come to help. They don’t have any stoves, but there is a small sink and a small refrigerator.
March 27, 2015
I visited this facility
We are moving grandma to Hartland Hills. She got to choose a 1-bedroom, brand new apartment. They provide three meals a day. Her apartment has kitchenette, no stove, which is a big thing that she didn't need to have. They do the housekeeping weekly and linen weekly. They wash her linen and her clothes at their laundry facility on all the floors. Grandma has taken her two kitty cats with her. They actually waived the move in fee. The food is very good. and it was a lot better than anything I loved. They have at least six to eight activities every day. They also take them to Wal-Mart with the scheduled shopping and to her scheduled doctor's appointments. They provide the transportation there. They have a beauty parlor so she can get her hair done.
April 22, 2014
I visited this facility
Everything was fine at Hartland Hills. The facility, including the grounds, is very well kept. I like the facility's location, and I also like the layout of the facility. The staff was very helpful, and they continue to be helpful and follow up with us. I was very impressed with the facility. They have a very nice dining facility. They have a monthly calendar where they list all the activities, and they told me that if there is something that they want to do and it is not available, they will make it available for them, and so I was pretty impressed with that too.
February 24, 2014
I visited this facility
I loved Hartland, it felt homey and comfortable. I liked that it was all in one building. It was 3 floors and there was a library on the second floor and a community room on the third floor. You don’t have to go outside anymore. It was also a small place. The staff was very nice and seemed to know everybody by their first names. The rooms were fine and I was able to look at the one bedroom type. We had lunch and the food was very good. They also had a nursing service. They had transportation to various places and they had workout activities.
May 25, 2013
I visited this facility
Hartland Hills was a two-level facility. Both levels had small living areas where you could watch television or play pool. We thought that if we put her there she would not be able to go out of her room. It was a very nice place but they did not have a dementia unit.
August 21, 2012
I am/was a resident of this facility
My mother's been there since April of this year. It's a totally independent facility, but they have caregivers on site. Medicare/Medicaid pays for them. There's a nurse and physical therapist that comes to her room. They have pull cords in the room so if she's in trouble, somebody would come and check on her. If they don't see her within a period or a day, they'll go check on her. It's a very nice area, but it's 25 minutes away from me, so I'm trying to find a place that's closer. The staff is very nice. They keep things dusted and vacuumed. They've got 3 meals a day, an open and airy place with windows, and a flowers house. She just had some issues adjusting to being there because at 86 she's a very independent lady.
Costs for Hartland Hills
Services and Amenities of Hartland Hills
Room and housing options
- 1-bedroom apartments
- 2-bedroom apartments
- Studio Apartments
Dining options
- In Room Kitchenette
- Dining Room Shared Meals
- Room Service For Meals
- Dining Extra: Private Dining Room
Features
- Beauty Barber Shop
- Computer Room
- Resident Transportation
- Hiking Trails
- Tv Room
- Resident Parking
Cleaning services
- Laundry For Linens
- Private Cleaning Services
- Housekeeping
Technology and entertainment
- Cable In Rooms
Activities
- Offsite Activities
- Lectures Discussions
- Wii Sports
- Fitness Room
Guest services
- Guest Parking
- Guests At Mealtime
- Overnight Guests
General
- Minimum Age: 55
Costs
About Hartland Hills
Hartland Hills is located in Lexington, KY, providing a vibrant backdrop for your new life as a valued member of our caring community.
From pleasant housekeepers, to attentive servers at mealtime and helpful maintenance technicians who are there when you need them, this community is the new extension of your family. We take pleasure in getting to know each of our residents and look out for their comfort and happiness. Our chefs prepare three delicious meals each day, served in our beautiful dining room. We provide housekeeping, linen services, fun and stimulating activities, off-site excursions, transportation to your personal appointments and a variety of classes and programs. Our warm, comfortable community and our friendly staff and residents will welcome you. We look forward to making your life easier any way we can.
So come to Hartland Hills for a visit...and stay!
*We understand that each individual is unique and that needs may change over time. Holiday Retirement does not provide any health care services. However, residents are welcome to receive services from any outside home health care provider of their choice to help them continue enjoying life at our community.
