Greenwood Nursing & Rehabilitation Center

jkcross

I spent 2 weeks here after breaking my wrist. It hasn’t been renovated in a very long time but seemed to be kept fairly clean. I had a private room with shower in bathroom.. The food wasn’t very good but got to choose what you wanted to eat from a few selections every day. . The menu wasn’t very healthy with fried steak and mashed potatoes and gravy almost every day. However, there was a blue menu where you could choose hamburgers, hot dogs, baked potato, pimento cheese sandwich, fries, etc which were fairly good. There were several excellent nurses and CNA’s including Andrea, Brittany, Felicia, Cheyenne and Mari. The physical therapy offered there is excellent. There were activities including bingo, etc which I didn’t participate in.

Susan gale

Really wonderful staff, caring and compassionate. The food there is very good and their blue menu is really outstanding. The rooms are nice and the beds are comfortable I have been there several times for rehab after surgery and I wouldn't want to go any where else.

Roku

I don’t like to write negative reviews. However, I would never want another person to live at this place without knowing what I saw. My mother lived at this facility for approximately 2 months and I cried every time I left. After 2 months of searching we found another facility in Bowling Green that was much better and did a transfer. Let me start by saying the staff is very kind and helpful, as much as they can be. They need more employees with better training. Most often when you enter the facility it smells bad. It is worn and old and many things are not maintained. Drawers and cabinet doors are often off hinges. Ours were the whole 2 months. In November 2019, the guest bathroom looked worse than most gas station bathrooms with things broken and worn. The tile floors are so noisy as carts are pushed up and down them at all times. The carpeted areas looked dirty. The archaic use of an intercom system is so loud and disruptive to patients. It is always loud and noisy. The rooms are TINY! With two patients in a room my mother was unable to turn her wheelchair around in it. She would sit in one place all day and stare at the wall. We had to sit on her bed to visit her. She couldn’t watch tv because the room was so small the patients’ remotes worked on both tv’s in the room. This caused a lot of issues for both patients. The resolution to this problem was for them to take my mother’s remote which left her with nothing to do all day. It was heartbreaking. Food usually arrived at her room 1.5 hours after the first round of meals. It was always cold. We went out to the courtyard one day and got locked out there with nobody answering the door. Another visit I arrived to my mother sitting in the cold hallway in a short gown and bare feet in her wheel chair very upset. She had been sitting their waiting to go into the shower room but they had to wait for another person to exit. She was cold and I asked for a robe or blanket. It was about a 20 minute wait from the time I arrived. I’m not sure why she could not have waited in her room or at least been covered up. I felt like people really lose all dignity there. The bathrooms are not set up well for people in wheelchairs. The wheelchair and the patient could not fit in the bathroom with the CNA. She literally would have to grab a bar about 3 feet in front of the toilet and try to stand up from her wheelchair that was in the door way, and then she would fall back onto the toilet. She was bruised from this. The day she left Greenwood was such a relief.

cremebrulee

I'm so sorry to give such a small rating on this facility, because "all" and every one person working in this facility were unbelievably caring, kind and do their jobs to the best of their ability. But the facility itself is primitive....one must share bathrooms, and the toilets are all low. What does it take for the owners of these facilities to come out of the dark ages and install high rise toilets and walk in showers. My gosh, why are older people and their small needs so invisible and uninportant. We are people to....and it's high time America start getting rid of the primitive low toilets and start installing high rise toilets. When you go to a rehab facility with joint problems that is the very least these facilities should have. The rooms are very old, the beds are not comfortable at all...however, they do have a large amount of nice activities for the residents, and the staff are the best group of people working there, and I'm certain it is not an easy job.

JAGUARA

I WAS IN THERE FOR ALMOST A YEAR, TO RECOUPERATE FRO HAVING MY HIP REPLACEMENT REMOVED. THE PEOPLE WERE GREAT IF I ASKED FOR SOMETHING AND THEY WERNT BUSY WITH ANOTHER RESIDENT, I GOT IT RIGHT AWAY. AND THE FOOD WAS AWESOME. THEY HAVE THIS MENUE YOU CAN ORDER FROM AT ANY TIME. IM THINKING OF GOING BACK, AS MY CARE GIVERS NOW ARE NOT QUITE UP TO SNUFF.

Caregiver1970

Overall pleased with quality of care for my loved one. Felt my family member was kept clean and dry and generally "cared for". Staff was pleasant, but overworked. Would like to see more RNs on duty.